Elliot and the entire team at Green Mortgage are easy to work with and very efficient. This is my…read more2nd time working with Elliot and once again we closed early and under the original estimated closing costs. Don't think twice about using a bank or credit union or you will pay more and end up with higher costs or more headaches. Thanks Elliot and Marci for another successful loan exceeding expectations once again! Shashi and Rachel

Elliot stuck with us through a difficult refinance. He went to bat for us to get the best rate and…read morethe money we needed to payoff our credit card debt. Easy to talk to, and I think he lives at his office because he always answered my email so promptly. We closed today and are truly thankful for him and Green Mortgage NW.

I highly recommend Kerry Greenwald and his team at Creekside Mortgage if you are considering buying…read morea home or refinancing your current home. Absolutely professional and kind, consistently transparent and collaborative. When I refinance my home, I will without a doubt be reaching out to Kerry and Nicolle at Creekside!

Creekside was the best I could've asked for! We worked primarily with Sami and she was the nicest…read moreperson and cared deeply about making the whole home buying process as easy as possible. I would recommend Creekside to anyone buying a house!

Thanks to Jodi and team for leading me through this process! So many hoops to jump through all the…read moreway to closing, but she was a calming voice through the stressful times. Belay Mortgage Group works with many lenders to find the best deal for our situation. I know Jodi would do the same for any of her clients! Jodi works hard and is very easy to reach! If you're wondering if you could qualify for a home loan or refinance, I would recommend contacting Belay. She'll get you a pre-qualification letter to get started and then guide you through step-by-step! Good Luck!

I recently had the opportunity to work with Jodi on a refinance. While I couldn't get the outcome…read moreI wanted it was NOT on Jodi, it was on me. Jodi's expertise and advice were invaluable in pointing me in the right direction Putting you trust in Jodi to look out for your best interest is the smart move to make.

Chris is simply the best! He helped us tremendously through our home buying process. He was very…read morecommunicative and responsive to all of our emails, texts, and phone calls. And he was always happy to answer any questions thoughtfully and thoroughly and to share trustworthy advice when necessary. Most of all, he is so friendly, trustworthy and kind. Their team use a portal that makes it easy to submit documentation and track our status. From the pre-approval to the closing, he made sure the process was timely and smooth. Highly recommend!

The next time I refinance or buy a new home, I will certainly be using NW Capital Mortgage. I have…read moreworked with Chris and his team two other times prior and every experience has been exactly what I would expect from a mortgage company. He is very transparent with all the lending options and explained all the details, the pros and cons, without me having to pull it out of him. Chris worked very hard for me and was easy to contact every time. You will be happy with how smooth the process can go with this team!

*Not recommended.* I spoke with a loan officer who specializes in construction loans, and the…read moreexperience was deeply unprofessional. He spoke at an overwhelming pace, used inappropriate language throughout the conversation (including repeatedly saying "f*** it" in a dismissive tone), and responded to my clarifying questions with condescension--asking "don't you remember?" rather than actually helping. I had a similarly negative interaction with another representative from this company about a year ago. It might be a coincidence, but based on my experience, it feels like dismissiveness and hostility toward potential clients is a feature--not a bug--of their customer service culture. I won't engage with a business that treats people this way.

I am beyond grateful to Ashley Donkin for her unwavering assistance in helping me buy my first…read morehome. As this was my first time going through this process, I wasn't sure what to expect, but I had heard such horror stories and warnings from other homeowners in my life when it came to greedy mortgage companies and ineffectual mortgage loan officers. My time with both Evergreen and Ashley couldn't have been further from that. Ashley very patiently explained every little thing to me (often more than once), was available via multiple modes of contact (many times late at night via text), and, I firmly believe, had my best interest at heart. I had contacted other home loan institutions prior to receiving the recommendation to try Ashley at Evergreen from my realtor, Jason Wasinger, and my experience with everyone else was less than satisfactory. Upon being put in contact with Ashley, I immediately knew that I had found the loan officer I wanted to work with--she was so kind, caring, understanding of my situation, and willing to work with whatever I threw at her. She remained an almost daily point of contact during my home hunt--she didn't disappear when there were no new updates, or lose faith in my home buying process. She was willing to work with my technology-illiterate parents when it came to receiving certain documents from them, and did so very graciously and patiently. Ashley listened to my needs and requests and did everything she could to make my dream of buying a home a reality, and for that, I am eternally grateful. To make matters more complicated, we started working together during the initial concerns of the COVID-19 outbreak, when the world seemed full of uncertainty. I can say, with absolute seriousness, that having Ashley on my team during this stressful time helped keep me grounded. Buying a home is considered one of the top ten most stress-inducing life events (as I'm sure you are aware), and doing so during a pandemic doesn't make that any easier. But with Ashley, I knew I was in good hands, and that I had nothing to worry about on the finance front and could focus on taking care of my family and friends. I really can't say enough good things about my experience with both Ashley and Evergreen. I have already been singing her praises, and will continue to do so to anyone who will listen to me. I feel truly lucky that I had her on my side during this time. I am so thankful to both her and Evergreen for their support, and as a result, I am a customer for life.

I use this location because it is convenient, I have really appreciated how helpful and genuinely…read morefriendly the staff are...every time!!! they are always available and knowledgeable. I have done loans with their help, sorted out my accounts when I made any snafu's, answered general questions etc...I cant say enough good about this branch. Thank you also to rep Renae, who has patiently helped myself and my dad in many different request, she has gone above and beyond in helping and educating us about general paperwork and banking transactions. Great job guys.

Small branch inside the Safeway. The gentleman who helped me was quick and friendly!…read more My only gripe is that the booths are really close to anyone checking out at Safeway. Seems like sensitive matters could be easily overheard.

Always been happy with people at this branch, and one of the best credit unions in the area. If you…read morelook at the total picture in terms of fees and return and service provided vs costs, they can't be beat. But today the security person was above and beyond. Saw me coming with my crutches and got the door for me, made sure I had a place to sit, and checked me in for account help. In person interactions have become so much harder and more complicated in the time of covid, having someone who was so aware and helpful saves me risk and pain. So uncommon these days and gratefully appreciated.

Even though I don't bank here I applied for an auto loan on line. What a mistake. Poor…read morecommunication from the lending specialist and she failed to meet my desired timeline for the car I hoped to purchase. I found a much better option at the same interest rate.

Did fantastic work .. sold my place very quickly and got my price at closing .. I highly recommend…read morethem

Thomas Drinkwater, my Mortgage Advisor (and everyone at Peak I worked with) renewed my faith in…read moremortgage brokers. I went to Thomas on my search for a broker who would communicate with me, educate me and work with me rather than just turn the numbers. He did that and more. This is the 4th home I have bought and the BEST experience I have had so far. The whole team was on top of every process, never failed to communicate, ans always went out of their way to answer my questions. Thomas will never make you feel like you shouldn't ask a question whether you think it is a dumb question or not, and seems to genuinely care that you understand the process, options and what everything means. Thanks Thomas, Gretchen and Jasmine ! I will be recommending them to friends and family without hesitation. Brian B.

Applied then and was denied, no reason was given. There are much better credit unions out there,…read moreapplied with a different a credit union and was treated like I mattered.

I would 10/10 recommend onpoint in general but specifically this onpoint is my favorite! Each…read moreindividual I've worked with has been so friendly and helpful! Appreciate you guys!

I will happily change this to a 5 star review once they allow different payment options than once a…read moremonth / in full. It's common knowledge that splitting up mortgage payments into twice monthly allows one to pay off a mortgage quicker, as it hits more of the principle and ends up being 13 months of payments by the end of the year. Also and simply - it eases the burden of the first of the month my allowing it to be spread out through the paychecks. Guild refuse. Apparently, according to customer service reps, the stakeholders / investors (read : bosses) refuse even though it's been requested by many in the company and customers request it all the time. There is no reason for this other than greed. The folks at the top want to make more money at the expense of those who have a loan w them. I call bullsh*t. We don't need more greed in the world right now, we need people who willingly do the right thing because it's helpful and kind. Guild - do the right thing. Quit being greedy. Be cool. Let me know when you change this policy and I'll write you a glowing review. Any other guild customers pissed about this? Only way to get them to listen is to do stuff like this. Nick

Stay away from Mark Snow. I'm sure he is still screwing people over, he has been at 3 different…read moremortgage companies in 5 years, business might be better if he had more integrity.