This rating is relative to other discount hotel chains. It's a little confusing, but Quality Inn…read morehas taken over the four points Sheraton hotel next to it. I stayed in the four points Sheraton section. Check-in was fast and efficient. The lobby is massive, typical of a four point Sheraton that this was until April 2023. The room is very large and clean, everything a person would need for a short stay. There were so many positives, a new bathroom , new hallway carpeting, and overall cleanliness. There were signs of a discount hotel chain. The shower cloth mat had a worn spot on it. The tub had a mark on its finish. Some hallway walls were being fixed. But it's excellent for the price - $80 with AAA. The breakfast area is about double the size of a regular one. The food selection is typical of a discount hotel chain. There's also an equal sized adjoining bar area which has plenty of extra seating. The hotel is large with over 200 rooms all together with about 1/3 of the hotel, taken up by conference/ballrooms.

Overall, it's a good hotel, but sometimes there are people loitering outside that clearly dont have…read morekeys and follow you inside. Though this may be the one downside, overall, our experience was great because of their kind staff and clean premises.

We stayed again this year. Mary Ann, the night auditor made our trip perfect right from the start…read more After driving though a crazy amount of fog, getting there later than expected, I arrived to a warm greeting and an upgrade Hotel is clean and well kept, gym had a full selection of weights and cardio machines. So close to the bourbon trail, especially Buffalo Trace. Breakfast is available each morning, alongside juices she coffee. Quiet, safe at night, convenient location.

Very convenient location. Free parking…read moreClean rooms and public areas Employees were so friendly Free breakfast was offered each day

This hotel rocked. They were prompt in service. At one point, I was waiting on a colleague in the…read morelobby and was asked if I needed anything. The breakfast tasted amazing and always seemed to be full anytime I went down there. The room was clean and everything in it (Microwave, fridge, hair dryer etc) worked! I would easily recommend it to anyone in the area!

Great room, spacious, quiet. Breakfast very filling. Friendly staff and owners. Stayed for three…read moremonths for work. Stayed on each floor during the stay and enjoyed each room. Beds very comfortable and rooms clean.

Great service and great car!!!!!! The reps at this and Georgetown location are very helpful and…read morevery nice. They made a past bad experience a great one!!!! Thank you for getting me on the road in such a short time

horrible service, rented car 2 days straight and they never got a car for us to use, don't waste…read moreyour time with them. customer service is no help at all.