Lost/stolen phone in vehicle from a hospital business account. I called the Hospital back and they…read morecould not help. I filed a police report which has not helped. Also, stayed on the phone for a whole day to figure out if they could retrieve my old phone back despite the fact I had a screen shot of the driver name, license plate number and description of the car. This also lead to nothing. I did some research and come to find out the number that the driver called me on was a masked Lyft number. Also, they get an incentive for "retrieving a lost phone $25" but no incentive to the passenger for losing their phone. I am surprised this company even exists. Also, this was a hospital business account that set up the ride but apparently I have to provide this information to get my phone back which how would I have this information? Why won't they contact the business account associated with it? They just do not care. Do not waste your time with this it will lead no where and complete misery. ​

I scheduled a Lyft ahead of time. Close to the scheduled pick up time, they sent me a message…read moresaying there was a closer driver and connected me to a driver to pick me up 15 mins before the time I scheduled. I canceled as I was not ready to be picked up and scheduled it for the specified time to arrive at the correct time. I was then charged a cancellation fee. I have tried to dispute it with Lyft on the app as this was their mistake, not mine, and it just says they found no issue with the charge without giving me the chance to explain. I also cannot find a phone number anywhere that lets me talk to an actual person about this.

Great location for a rest area. Easy access on and off the Interstate, lots of parking, good…read morerestroom facilities, had state roadmaps available.

Another great rest stop!…read more Very clean and well-maintained. Nice park-like grounds that felt safe to walk around and people seemed to be out enjoying them as if they were at the neighborhood park. We were a little surprised at just how many people were walking around, playing on the grass with their kids, and just enjoying the place. Often rest stops are a rush to get in, out, and away from them quickly. Many are poorly kept, smell bad, are run down, or are covered in trash and graffiti. Often the picnic areas seem to go unused and are falling apart. That was not the case here and people were appreciating the opportunity to stop and unwind from the stresses of the road.

Nice, large clean restrooms. Trash cans emptied & the surrounding areas clean…read more Parking lot well kept, many trash cans. Landscaping pleasant, available hand holds along the walkway. Picnic tables abound in grassy areas, with n Arby's trash receptacles. Pleasant well mannered and well dressed staff. The place has a small complex of buildings, near and clean.

Just north of Lexington & the 64/75 split. Plenty of parking for the transient traveler, whether…read morethey travel by passenger vehicle, RV or truck. The car parking is on the highway side of the rest area, while the large vehicle parking is out back. The main building is accessible from both parking lots, with restrooms and drinking fountains, and a few travel brochures. They also have a side building which houses refreshments and snacks.

Great service and great car!!!!!! The reps at this and Georgetown location are very helpful and…read morevery nice. They made a past bad experience a great one!!!! Thank you for getting me on the road in such a short time

horrible service, rented car 2 days straight and they never got a car for us to use, don't waste…read moreyour time with them. customer service is no help at all.

Nice property, really liked the folks that greeted us when we arrived and they gave us great dinner…read moreand breakfast recommendations. Downside, I booked with booking.com and that my friends was a three card Monty. I called last night due to a ln unavoidable change in plans and needed to cancel for tonight. Booking told me to talk to the hotel manager and they could make the change. No, I asked the manager and it was a hard no from the start and said to call booking and let him talk to them. Booking no longer answered. So, I'm out a nights rent with everyone blaming someone else.

The main hotel area was clean and smelled nice, and the staff was very nice and helpful. The shower…read morehad great water pressure and full complimentary soaps. I hope the renovations include possible water damage in the guest rooms. The room had mold on the ceiling and a smell that made it uncomfortable.

If you work in downtown lex and haven't been to Pasta bar ... then you. haven't. lived…read more Here's the deal: Every thursday for lunch, the Radisson, does a pasta buffet and it is literally as good as it gets. it's about 9 bucks. You get a skillet, fill it with as much veggies and proteins as you like, get your choice of pasta, sauce, and extras (pesto, spices, garlic, etc). You also get a salad bar (Use it, that means more pasta bar leftovers for dinner). This is a big rush for them, so don't waste the 2 bucks on a soda, you'll barely see your waiter (since they don't have to bring you food). After a drink and tip the whole thing will set you back around 12 bucks, but it's well worth it. It's a great setting for meeting up with friends and getting away from campus (go cats!) or getting away from work. I recommend, chicken, pepperoni, white sauce with penne pasta, garlic, and cajun spices. SO good. Also, if you are trying to eat light, you can skip the sauce and have your pasta prepared with olive oil. So if you are in Lexington and it's Thursday, GO, because I can't =(

Very clean and friendly attendants plenty of parking and picnic tables..a good place to walk your…read moredogs

Stopped here on our way to Tennessee. Rest area was easy to get in and out of. Restrooms were…read moreclean, stocked and all in working order. There were also vending machines for soft drinks and snacks. There were a few picnic tables and an area for dogs. A nice place to stop and stretch for a minute while on the road.