A lot of people dis Lextran, but while I'm only an occasional rider I've been quite pleased with…read moretheir overall service. The buses are nearly all late models with many Gillig buses sporting hydraulic decks than can be lowered to meet the curb and they're also kept relatively clean as far as public transportation vehicles go. In my experience the service runs mostly within 5-10 minutes of schedule and thanks to their fancy GPS tracking system you can get an up-to-the-minute ETA for the next bus by calling their automated response system (859-253-4636) and entering the stop number printed on the sign at each bus stop. Lextran bus fares are among the cheapest in the country, too: $1 regular adult fare with free unlimited transfers, $3 for an unlimited daypass or $30 for an entire month of unlimited rides. They also offer discounted fares with applicable ID for students, children under 18 (kids 6 and under ride free with an adult), senior citizens, people with disabilities and Medicare cardholders. They also currently offer a $15 prepaid pass good for 20 rides with no expiration date, which is great for the occasional rider like me. The biggest drawback to riding Lextran is it only runs inside the Lexington city limits despite being part of the Lexington-Fayette Urban County Government (sorry about your luck, Fayette Countians outside Lexington proper). They also discontinued service to Nicholasville in neighboring Jessamine County on Nov. 1, 2014; the Blue Grass Community Action Partnership offers a "JessLex" service, but it's not nearly as convenient and costs more ($5 round-trip as of January 2015). Another annoyance is you can only pay with cash on board the buses, although at least you can purchase an unlimited daypass from any driver. If you'd like to pay with a credit or debit card and need the full range of available pass options, you either have to go to the Transit Center hub on Vine Street, Lextran's administrative office on West Loudon Avenue or order online via PayPal (gag) and have the pass mailed to your PayPal-confirmed address. Area Kroger stores sell the 30-day unlimited passes, but nothing else. A $75 student "Class Pass" (good for one academic year) can be purchased at Kennedy Bookstore on South Limestone, University of Kentucky Parking Structure 5 (409 S. Limestone) and UK Parking Structure 6 (721 Press Ave., at Virginia Avenue), but those are the only options available at those locations. Lextran recently unveiled a new official mobile app for Android that I haven't tried yet, but to my knowledge they don't offer a comparable iOS app (which is pretty lame since Lexington has an Apple store). The app doesn't appear to offer more than simple schedule information, though. Perhaps it will become more robust over time, but I doubt it since they used a turnkey third-party solution instead of developing their own custom app from scratch. Considering the quality of UK's computer science department, that's also lame. If you want limo service, call a limo. If you're made of money, have to be somewhere as soon as possible and don't have a car, call a cab or Uber. If you can figure out the looping routes (which all start and end at the Transit Center) and have at least a somewhat flexible schedule, don't have unreasonable expectations for a mass transit system and want to save money on transportation while also getting that warm, fuzzy feeling that comes from helping the environment a bit, give Lextran a try. But don't expect stellar customer service from the window attendants at the Transit Center. The drivers are almost all at least reasonably friendly, but the TC reps locked away behind glass seem to range from disinterested and aloof at best to sometimes downright rude.

I gave a one star because there is no options for zero stars. This service is soo unreliable,…read morethey're always late, the app is horrible and works at a bare minimum. The app will tell you the bus left 5 mins ago, yet you're sitting physically on the bus that has not gone anywhere. Or the bus NEVER came. The customer service at the Transit station is not a service at all. The people working there are rude and could careless about you as an individual or their job. Whomever rates this service as good is lying. It's unprofessional and unpleasant!!!

I am so glad I was able to see a tv ad on how I can get more involved with my city. I was able to…read moresubmit feedback as I see where my taxpayer money goes everyday. Apparently, there is still A LOT to consider when safety comes into question within the limits of Lexington, KY. I have never witnessed yellow blinking turning lights (grew up out of state) and I listed this as a safety issue. This seems to enable dangerous maneuvers in Lexington. I also wanted to suggest "stay right except to pass signs" on Athens-boonesboro to Richmond Rd. because trucks, vehicles with trailers, etc. feel the need occupy the passing lanes and island lights, instead of lights on either side of the right most lanes, on each side of the streets. There is more of a chance someone will crash into an island at night than veer off the side of a huge three laned road in either direction. I also suggested New Circle Rd to be three lanes on both sides through Lexington and changes to Nicholasville Rd. The changes are mainly to make it a regular laid out road to where there is an island splitting the two directions instead of lights dictating what lanes are closed off and opened up with arrows, xs, and double arrows (let's be real...NO ONE follows those). Many times I have found someone going the other way STRAIGHT in the turning lane and people waiting to take a turn on straight lanes. SAFETY HAZARD! Only time will tell if they take these suggestions, but who knows?

If hell has bus stops, they're probably modeled after this one. No shelter, no bench and it's hard…read morefor even the drivers to see because the sign is obscured by trees. Even better, there's not even a sidewalk to stand on here -- your choices are either dirt/mud, or standing on the shoulder of New Circle risking getting run over. This bus stop's one redeeming factor? It's not located near anything very useful, so hopefully you'll never need to utilize it.

Lextran bus 17 was 35 minutes late when it didn't say anything about a delay.. bus driver had a…read moreHUGE additude given I jus asked why it was so late. And she bout started to cus me out.. Bus 17 is the worst way to get to work... Which is the only bus that goes out there.. if I could give it less than a 1star I would.. smh how hard is it to get to a bus stop on time..

On a cold, dark night in January of 2015, Bluegrass Cab wronged me deeper than any business has…read morewronged me, before or since. My girlfriend and I were returning my bus from Atlanta and called hours in advance to reserve a cab, which we were assured would be waiting for us at our time of arrival. Little did we know, when we pulled into that desolate station in the wee hours of the morning, that -not only would there be no such driver there to deliver our tired bodies to the home and respite we so desperately needed- but one would not arrive for another HOUR AND A HALF. Did I mention it was a *cold*, dark night? It was well below freezing, as me and my suffering lover sought shelter in the dirty elevator for nothing but relief from the relentless blades of wind that cut us to our very core. You may ask, "Why leave this review seven years later, on the Yelp page of a business that no longer exists?" A fair question. To be truthful, we'd vowed that night to leave the worst possible review of this hateful, godforsaken company, but sadly forgot and never followed through, until tonight as we celebrated nine long years together and remembered this debt we owed the good people of Kentucky. Goodbye Bluegrass Cab. I'm happy to have cursed your name with these frostbitten hands, even after all this time.

Let me start by saying I have not used this taxi service in the past. But after seeing one of…read moretheir drivers on Palumbo and New Circle road today, I won't be using them in the future either. Driver was tailgating, speeding and cutting off other drivers. This guy drives for a living, he should be better than that. Definitely not a good representative for your company! Next time I need a service, I'll use someone else. Cab #380; approx. 8:30am; 8/5/2016; NW Palumbo to N New Circle Rd to NW Liberty.

This. Sign. Is. AWESOME! if your kinda messed up at night and squint at it while your peeing on the…read moretree next to it, it looks like a potato! MFW POTATO SIGN!

Customer service on the phone was friendly and helpful. Driver was amazing and conscientious about…read moresome of our group easily getting car sick. Request Melissa!

Gold Shield provided the transportation from the Churchill Downs backside to the front side of the…read moretrack. Early mornings until 11:00 AM, they were available at different stopping points with dropoff at the back of the Kentucky Derby Museum. The cars were very clean. We always seemed to catch the friendly Mark, a 5-Star driver. Great perk! 47