Today (3/18/23) at 12:00pm, my family and I went to Going Places Travel Agency in Georgetown,…read moreKentucky to get some books on various vacations that we may be interested in. Upon reaching the door we found it to be locked, but when we looked in the window we saw the owner Marti Lombardo working at her desk. We made eye contact with one another and she smiled. The first sign read "Open Saturdays 10am - 2pm" with another sign below that reading "Open Saturdays for Appointment Only". We figured that we would have to make an appointment for another time so we just decided to look at the few books that they had set up on their outdoor shelves. At this time we turned to see Marti Lombardo jump out of her chair and crawl under her desk in an attempt to hide from us. She was looking around the corner of her desk from the floor to see if we had walked away and was grabbing things from her desktop while still hiding underneath. We never knocked on the door or asked for any service. We were simply looking at the books they had to offer outside, but once Marti saw us, she decided to hide under her desk in an effort not to have any interaction with us for an unknown reason. I feel like this is VERY unprofessional and could have been handled in a completely different manner. Because of this experience we will NEVER be booking anything through Going Places Travel and we will definitely not be recommending this business to anyone.

A big thank you to Marti for arranging a fantastic trip for us to Chicago. She got a package deal…read moreset up for us with Delta, and a great, centrally located hotel on North Dearborn. On "our" block around our hotel, the Indigo (soon to be the Claridge), we had more restaurants than we could visit during our four-day stay. We could catch the taxi right outside our door and quickly get to the Museum of Science and Industry, and the Field Museum. Also, an architectural boat tour along the Chicago River. We'd go right back to the same spot. Thanks, Marti! :-)

I rarely give five stars but this is a good business. Got a confirmation a day before via text,…read moreshowed up three in the morning AHEAD of schedule. Got a text saying he was outside waiting. Pleasant conversation in the car. Chill and professional.

Cara is the best! she responded to every question we had immediately and listened. she booked a…read moreperfect vacation for us with amazing prices. I don't know if we will ever book our own vacation again.

Apparently while Uber and Lift will bring you to the local distilleries, good luck getting hem to…read morepick you up when you are ready to leave. We had a day's worth of visits scheduled and had had planned on Ubering between them, but we couldn't ever find a driver. We ended up calling Frankfort taxi and they came to our rescue. They arrived when they told us they would and comfortably drove us to our next location. So, if you are ever at any of the distilleries in the area, call Frankfort Taxi service!

Nice property, really liked the folks that greeted us when we arrived and they gave us great dinner…read moreand breakfast recommendations. Downside, I booked with booking.com and that my friends was a three card Monty. I called last night due to a ln unavoidable change in plans and needed to cancel for tonight. Booking told me to talk to the hotel manager and they could make the change. No, I asked the manager and it was a hard no from the start and said to call booking and let him talk to them. Booking no longer answered. So, I'm out a nights rent with everyone blaming someone else.

The main hotel area was clean and smelled nice, and the staff was very nice and helpful. The shower…read morehad great water pressure and full complimentary soaps. I hope the renovations include possible water damage in the guest rooms. The room had mold on the ceiling and a smell that made it uncomfortable.

Lost/stolen phone in vehicle from a hospital business account. I called the Hospital back and they…read morecould not help. I filed a police report which has not helped. Also, stayed on the phone for a whole day to figure out if they could retrieve my old phone back despite the fact I had a screen shot of the driver name, license plate number and description of the car. This also lead to nothing. I did some research and come to find out the number that the driver called me on was a masked Lyft number. Also, they get an incentive for "retrieving a lost phone $25" but no incentive to the passenger for losing their phone. I am surprised this company even exists. Also, this was a hospital business account that set up the ride but apparently I have to provide this information to get my phone back which how would I have this information? Why won't they contact the business account associated with it? They just do not care. Do not waste your time with this it will lead no where and complete misery. ​

I scheduled a Lyft ahead of time. Close to the scheduled pick up time, they sent me a message…read moresaying there was a closer driver and connected me to a driver to pick me up 15 mins before the time I scheduled. I canceled as I was not ready to be picked up and scheduled it for the specified time to arrive at the correct time. I was then charged a cancellation fee. I have tried to dispute it with Lyft on the app as this was their mistake, not mine, and it just says they found no issue with the charge without giving me the chance to explain. I also cannot find a phone number anywhere that lets me talk to an actual person about this.

Nice, large clean restrooms. Trash cans emptied & the surrounding areas clean…read more Parking lot well kept, many trash cans. Landscaping pleasant, available hand holds along the walkway. Picnic tables abound in grassy areas, with n Arby's trash receptacles. Pleasant well mannered and well dressed staff. The place has a small complex of buildings, near and clean.

Just north of Lexington & the 64/75 split. Plenty of parking for the transient traveler, whether…read morethey travel by passenger vehicle, RV or truck. The car parking is on the highway side of the rest area, while the large vehicle parking is out back. The main building is accessible from both parking lots, with restrooms and drinking fountains, and a few travel brochures. They also have a side building which houses refreshments and snacks.