Warranty Experience with Chef's Toys and Mulberry Technology…read moreInitial Purchase and Expectations In 2023, we invested a total of $26,472.61, which included taxes and two warranty insurance plans, for a 3-door KINTORA refrigerator and a 2-door KINTORA freezer. Our initial experience was smooth and hassle-free, largely thanks to our salesperson, Estaban Aguirre. Unfortunately, we later discovered that Estaban was no longer with the company. The Issue Arises On March 6, 2026, the hinge of our 3-door KINTORA refrigerator broke, rendering the refrigerator unusable. Since we had purchased a warranty, we immediately reached out to Estaban for assistance, only to learn from Raul Flores that Estaban was no longer employed with Chef's Toys. Raul provided us with contact information for Mulberry Technology, who was supposed to handle our warranty claims. Challenges with the Warranty Process This marked the beginning of a frustrating ordeal. It quickly became apparent that Chef's Toys was not well-acquainted with Mulberry Technology. Raul initially gave us an incorrect contact number for starting our claim. He directed us to Joshua Wohl at Mulberry, who, while not involved in claims processing, was helpful enough to connect us with the appropriate department--after we had already experienced several unhelpful responses from Raul. After sending our purchase order to Karime, our contact at Mulberry, we learned that Chef's Toys had never registered our protection plan with Mulberry or transferred the necessary funds for our warranty. We attempted to follow up with Raul but received no response until we escalated our concerns to Chef's Toys' corporate office. Unfortunately, reaching out to their main line at 714-662-2433 during business hours of M-F between 9am-5pm only led to a voicemail, and our emails through their website also went unanswered. This is TERRIBLE! Resolution and Lingering Frustrations Eventually, Raul from Chef's Toys responded and offered a courtesy repair for our refrigerator door but informed us that our remaining warranty coverage would not be honored. This was frustrating, as we had already paid for the warranty. During this period, on March 25, the Health Department visited and deducted points from our inspection due to the non-functional equipment. We promptly notified Raul about the urgency, as another inspection was scheduled for April 6. Fortunately, the Health Department accepted our communication with Raul and a photo of the completed repair as proof. The entire process--from the breakdown on March 6 to the repair on April 6--took a full month. This delay was disappointing, especially given that waiting for a part should not have justified such a lengthy timeline; someone could have delivered the part to expedite the repair.

2.21.26 Hubby looking for a knife, I'm looking for a sharpening tool…read more It's a smaller scale store but I can easily spend at least an hour roaming the aisles. I love to cook & I see all the possibilities of the items to make life easier or more efficient here. My santoku is starting to become dull & needs sharpening. I couldn't my favorite chef 's knife (the whole knife block cannot be found!) Hubby found a chefs knife & he got me the sharpener. I told him I wanted to get the stone/honing block but he opted for the metal kind. The staff are super helpful & answered our questions. There so many "toys" I wanted to buy but I must resist the urge to amass more "clutter" (that's what Hubby calls it, but he reaps the benefit when he eats what I cook). I still need a dumpling rolling pin, but they only have standard types at this location. Aisles are fairly spacious & inventory appears well stocked, neatly arranged & sorted. Prices are fair & marked accordingly. It has its own designated free parking lot. Good shopping trip, met our goals.

This is a Pizza Section & Customer Service review…read more I looked @ Chef's Toys online for a # can rack. It had a Cambro product that fit my needs so dropped into the local store to see if they carried or could at least order. I asked a sales clerk about it, showed him the website with model number, but he wasn't sure if it would be available. He asked for my name and number to follow up so I gave him a business card. I have a hard time believing he NEVER called me back. I think CR does have a lot of products and it is fun to see all the toys we chefs like to play with. And yet as far as pizza is concerned I've been underwhelmed by their offerings for variety and depth. Now that's understandable. Not calling someone back is not understandable and on the verge of unforgivable. Of course it happens, but makes for such a poor reputation that why would you go back.

DJ and Elizabeth are such kind and knowledgeable. DJ really knows his stuff. I came in looking…read moregreat for some knives for my husband. His recommendations were greatly appreciated by my husband. Thank you DJ!

They offer good prices for various commercial kitchen equipment. I was looking to buy outdoor…read morecooking equipment and found out this place is the best. Parking was easy and stuff are friendly. Tommy helped me out and suggested some items. Highly recommended.

They sell heavy duty kitchen and restaurant supplies. Store employees are helpful. Parking lot is…read morereally small though.

They have a good selection of food service equipment for the professional and aspiring chef…read more Helpful staff will answer any questions and provide guidance.

They have everything! And the guys behind the counter are super super helpful!!! Great kitchen…read moresupplies and reasonably priced knife sharpening. Highly recommend just going to browse.

Kuarto is the right blend of modern minimalist! Located on one of the busiest streets of Long…read moreBeach, Kuarto is situated in a quaint little building that be easy to miss. Once you're inside however, it can feel like you're away from the traffic and it gives off a very calming atmosphere. All the items are neatly and particularly placed. The store carries a variety of home products to self-care goods. Since it's a novelty store, you can expect that some of these items are not "budget-friendly." With that being said, you can tell that all of the items are of immense quality. They carry some noteworthy brands like Aesop and Kinto. If you're choosing to make a purchase just based on quality, you've made a great investment. I had a chance to speak to Arianne and she was well-informed about the products. I wasn't prepared to make a moderate purchase upon first visit, but I am keen on coming back! I only purchased their lip balm and it's currently my favorite product to use. If you're ever in the Long Beach area, I recommend paying this store a visit!

Kuarto is a cute name for this store. In Tagalog and Spanish, which are closely related, Kuarto…read moremeans bedroom. This store is cozy and chic just like a bedroom. Here you will find lots of very high quality decor for your home, office, bedroom or a gift for your minimalist friends. There are ceramic bowls for your Palo Santo or White sage, which they also carry here, and large pots and tableware items. All of their scented items like incense, soaps, oil diffusers, candles, room sprays are all unique, irresistible, and sophisticated-smelling. They will definitely set the ambience in your room to new levels. There are some unique items here that I don't really want to share with the internet just yet. Lol. You're just gonna have to go in and find out for yourself. Welcome to Long Beach, Kuarto, and can't wait to see what else is in store.

We had been frequent shoppers of Placewares up in their Gualala store. It has been one of our…read morefavorite stores for unique and interesting home items. Ownership of the store changed I believe around 2016 - 2017 but the store was still wonderful. Then we heard last year that the Gualala store closed and we were saddened to see this but saw they had an on-line store so we very recently placed an order. It is nice to be shopping with them again.

From the owner: Placewares carries iconic, timeless designs from our four-decade history, including products from…read moreiittala, Marimekko, Heller, Chemex, Alessi, Normann Copenhagen, Bodum and Chilewich. Launching in 2016, Placewares now offers exclusive Placeware-designed products done in collaboration with leading artists and designers from the US and abroad like our debut Jim Isermann @ Placewares product line for home now featured by leading stockists like Trina Turk stores, Cooper Hewitt's SHOP, the Brooklyn Museum and LA Eyeworks. We also source exciting new designs that will stand the test of time like Japanese, Hasami Porcelain. Each year, we search at home and abroad for the very best new products available. Placewares is also host to a gallery space showing an exciting, unusual and rotating mix of local California artists as well as internationally celebrated artists with works housed in the permanent collections of MOMA, Tate Modern, Art Institute of Chicago, LACMA, MOCA, SFMOMA, and The Menil Collection, among others.

This is a really Adorable & Cute Little Home Supply store! They have a very wide selection of…read morekitchen and basic home supply needs for low prices, all fitted into a very small storefront. The staff is very friendly as well.

I was next door getting boba and stumbled by this little gem. I had to use the bathroom really…read morebad, and decided to give it a shot to ask. The owner was super nice and let me used the bathroom! I then strolled the around the store, and there are so many items at such great prices! I ended up buying a lot of home essentials. Check this place out!

Hands down a great kitchen supply store. Great prices, lots of options, and chill but very helpful…read morestaff. Adrian helped us and he was very knowledgeable. Definitely will be returning and highly recommended! Thank you Adrian and Chefs Toys!

Fun place to browse if you love kitchen gadgets. I had a great time walking around the aisles,…read morethere's so much to look at. It's a little pricey, but they seem to have everything you might need. I picked up a Lodge griddle, tongs, a bench scraper, a mini measuring cup, and two mixing bowls. The store was really clean and well-stocked.

Called twice, two days in a row about store hours. Both times they told me they close at…read more6pm...Went there at 5pm the first time, and 4:30pm the day after...they were closed on both times. What's the point of telling me they're opening til 6pm when they're closing earlier. Note: I called an hour before I went.

Great selection of restaurant supplies and competitive pricing. All of the employees are kind and…read morehelpful. I bought 2 stainless steel cups as samples for a restaurant. When I returned to my car, I noticed that one of the cups had a scratch on it. I walked back inside and told one of the guys, who immediately exchanged the cup for me. No questions asked! The only downside is their parking lot. The lot only has enough space for 4-5 cars and there are pallets around the entire perimeter of the lot. Since there is only one way in and out, you need to reverse out of the lot and into traffic if there is no where for you to park. While doing this, you also need to make sure you don't hit any of their pallets. Luckily, one of the employees helped direct me.