My washer machine was sounding like it had a demon inside trying to get out. Every time it was on…read morespinning cycle it was bad. One of my friends went and check it out for me but couldn't find the issue. I didn't know of anyone else to trust and be honest to diagnose it. I looked up for appliance repairs and Mr. Guzman popped up. Reading upon their reviews had me double thinking but I risked it. Elias answered my called and he was able to come the same day. He came at 6:30pm. I was amazed that he was able to come that late. He was the most honest man. He right away knew what was wrong with it. He showed me the parts it needed and how much were they. He ordered the parts and told me he'll be ready to come fix it the next day. Due to my work schedule I was only available at 7pm. He didn't mind it. He charged me to go check it out and that went towards the whole fee. The next day he showed up on time and was able to fix it in 30-40 mins. I really appreciated him coming late. I tipped him a little extra for making the time to come late. Always appreciate people's time!

Came to my house and fixed my dryers timer. Machine has been working excellent ever since…read more Definitely recommend his services

We got a fridge from here, after they said ours Frigidaire was not fixable (it wasn't cooling) they…read morerecommended us another brand because they say Frigidaire are bad, they took our old one (statically looked semi new) and gave us the one we purchase from them for $450 (whirlpool) it also looked pretty good Long story short, the fridge lasted us 40 days, and stopped cooling, they gave us 30 days warranty so we had to dispose and buy a new one, luckily we found a new one at good price, at Lowe's outlets, with 6 year warranty! I would not buy here again, as you don't have any warranties it's like gambling,

If I could give 1 star I would. Buyer Beware!! They buy used…read moreappliances from Offerup & Craigslist and resell with marked up prices. They do not honor their listed warranty, only to find out they don't give warranty. One employee Guadalupe said 90 days warranty, when two of the three appliances I purchased broke down I the first week. When I called to let them know about the appliances needed repair, the owner Mr Serrano said there is NO WARRANTY. Stay away, buy elsewhere. You have been warned. I bought a refrigerator, washer and dryer for a rental unit. They offer free delivery and there's a reason for that. They want their place of business to remain anonymous to customers. BTW. I am posting the picture he texted to me of signs reading "no refunds " etc. What a crook!

Great service, Rudy did a great installation and help, answered all our questions. Strongly…read morerecommend.

I have nothing but love for this place. Over the years I have bought 2 refrigerators, and one…read morewasher dryer unit from them. Each time was super low stress, quick and easy. I especially appreciated their same day delivery on both occasions when I was replacing my older fridges that stopped working suddenly. Today I had another old fridge take a dive, but suspected/hoped it might be saved. I called to verify that they did repairs on units not purchased through their store, and spoke with Nancy. She said they did, and that she could have a tech to me in less than an hour!! Rudy showed up about 40 minutes later, and was able to very quickly diagnose a faulty fan that he was able to fix just as fast. He was polite and efficient, and he didn't try to upsell us on anything. A refreshing professional. I will continue to make SoCal my first choice for any appliance needs for sure.

Orson just cleaned and got my Napoleon Grill working again. It looks brand new & everything is…read moreonce again working. I'll be firing it up all summer now! Orson is a pro, friendly & conscientious. Much appreciated & I know who to call from here on out. Wow. We are quite pleased with his service.

My dryer went out and i needed it checked out to get a quote. Orson came one hour later to quote me…read morea reasonable price for parts and labor. So friendly and helpful. I recommend

We are repeat customers with Johnnies Appliance in Downey as we are always happy with the service…read morewe receive and the staff that works with us. Also, they have their own product warranty's which is really helpful. Our recent purchase was a GE refrigerator and with the assistance of Miguel Contreras, who went above and beyond our expectations to find the right size and color, we would highly recommend this company.

I had signal on my dishwasher that came on. I couldn't figure it out…read more The tech guy from Johnnie Maytag was amazing. Walked up my drive way with a smile. He explained what he saw and fixed it. It was simple fix but he was clean and kind and patient with all my question. Oscar was very professional and went the extra mile. Thank you Oscar.

Met on 1/19/2022 THE…read moreEXPERIENCE: I reached out to Mr. Jorge Solis and he was timely, knowledgeable, honest and very kind. He arrived looked at the issue that ended up not being something to repair. I appreciate Mr. Solis and will keep him in mind if there ever were any future needs. WOULD I RECOMMEND? Highly recommend! Thank you Mr. Solis and GOD BLESS YOU!

Same issue as another reviewer - called and he said he'd be here at 11am. Its past 2pm and nothing…read more Won't answer phone. Super unprofessional

Purchased a LG refrigerator from them that gave a code after 2 days. They promised to complete a…read morerepair attempt, and after the 1st repair attempt there was no success. They promised to come back & never did. Cut complete contact & the refrigerator never really worked. Yeah their customer service was ok, but they completely blew me off after a couple weeks and I had to invest on trying to repair the fridge elsewhere. Not worth it after all.

I bought a refrigerator from here about 3.5-4 months ago. I've had to have repairs atleast twice a…read moremonth since buying. The fridge refuses to stay cold. Motor replaced and still not cold. I was told don't put so much food so I bared my "fridge made for food" damn near empty and still warm as hell. Worst decision I ever made! $550 down the drain because they refuse to do anything that actually helps. These people are criminal and don't be fooled like I was it's a headache! They sale faulty appliances but that's truly based off my own experience. Good luck if choose to still buy after reading this. Update: So Maria has harassed me about my review because she doesn't like my experience. She bargained me taking this down to get my refund and etc. what I will say is they gave me my money and I gave them back there junk. This place is by no means okay to shop. What I went through from the time I bought the fridge til now is absurd . Yes they did service the fridge 8 times in 4 months with a motor replacement and it still didn't work. I bought one that has no issues at a great place but not here. Good luck for real!

Scammers: Do not buy from them. They sell appliances that dont work and wont honor the warranty…read more **** No compren de aqui. Venden cosas que no sirven y no honoran la garantía. If you guy bought from them after 2018 Take them to small claims. You will win in court. *** si compraron despues del 2018 Llevelos a corte y van a ganar.

They just disappear after I paid them the deposit. And never pick up my phone again. They missed…read morethe deliver appointment so I am sure they are scamming me. I don't know why they call me after that. Trying to scam more money from me? I am glade I didn't pay them the whole amount. Does anyone get the money back? I called police and also going to file small claim. Anyone want to do it together please message me.

Employees are nice and help you get the best prices! They also helped me finance. Overall…read moreexperience was good. Definitely returning for other things!

Don't buy here! They are running a scam taking your money! They give you bad appliances that dont…read morework. Asked for manager and she made things worse. Never gave me a good fridge. Lost 800$ I won't get back. Never was able to get a hold of the owner to complain about their staff. Not sure if they are aware of them taking customers money and putting in receipts false information so they can pocket money.

llego un tecnico llamado Luis muy amable y muy professional me arreglo mo refrigerator que otros…read moretecnico no lograron hacer 100% recommend

This was honestly the worst decision I could have made. The people here are extremely…read moreunprofessional and unrealistic in how they handle problems with the appliances they sell. I paid $700 for a used appliance and was told everything was working perfectly and that it had just been checked and worked on. Unfortunately, it broke down shortly after purchase due to a major issue. When I reached out to resolve the problem, they refused to replace it and offered an unreasonable buy-back instead. After only a few months, being left with a non-working appliance and no real support is unacceptable. Save yourself the stress of going back and forth with this business. You're better off buying something new and paying a little more for a warranty than dealing with this experience.