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    A&A Appliance

    1.4 (26 reviews)
    Open • 10:00 am - 6:00 pm

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    Lily R.

    DO NOT BUY FROM HERE!!! I wish we would have read the reviews before buying here! It's been one month we just bought our dryer and washer from this store and just like other reviews the washer is not working since the day it got deliver. We reached to them 10 minutes after delivering and it's been a nightmare since then. Of course, me and my husband had to right to be very upset we waited over the long weekend for the appliance to be deliver and just to find out they hadn't even been inspected if it was working? We immediately requested our money back and of course they said NO! wish I had paid them in card to dispute the transaction and not cash. They send out their technician and just for him to say yeah, "I don't have the tools with me" and complain how the delivery guys had been messing up because they to like drink! (Like really!? you are going to talk about it Infront of your customer) . Make story short they took the washer next day and was giving a loaner (by the way it was infested with roaches!!!) Brought the washer back thinking it was finally fix and guess what ???? is not working again!!!!!It hasn't even pass 2 months from time we purchase it. By the way horrible customer service when you try to reach to get it fix, they will treat you like you are begging for charity. I will take my claim to the business bureau is not fair for this kind of people to keep taking advantaged by selling something that it doesn't work and by the review we aren't the first customers to be SCAM!

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    3 months ago

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    1 year ago

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    2 years ago

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    4 years ago

    Business owner information

    Photo of Leo F.

    Leo F.

    Hi sorry to see that can you tell me when did you buy it?

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    4 years ago

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    Leo F.

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    I bought a fridge. It even 6 months and it broke down already needed to get it repaired

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    2 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    5 years ago

    Purchase a set of washer and dryer and they worked perfectly fine would recommend this place best prices for sure

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    5 years ago

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    5 years ago

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    Johnnie's Appliances - Damage to my refrigerator from the delivery/install.

    Johnnie's Appliances

    (229 reviews)

    $$

    Just got my new GE washer and dryer from Johnnie's Appliances In Downey…read more Miguel in Sales was so helpful with narrowing down what I should get! Kristin in Sales helped too! Instaler Allan was so friendly and patient, , overall great experience!

    I originally sent a text requesting a repair on my ice maker for my Whirlpool Refrigerator ( I gave…read morethem the Model and Serial number in the text) to Johnnie's appliances and received a response to call and set up an appointment. I did on Monday 8/17/26, I was informed the service charge would be $110.00 and needed to be paid to confirm the appointment (9am to 1pm window on Saturday 8/22/26). Also was told the service tech would call 30 minutes before arriving. At 1pm no call or show. I called them at 1:15 and was told they did not have an appointment for me or my address, asked when I made the appointment, I told her it was made on Monday 8/17/26. The women said well our system has been down since Wednesday, but we can reschedule for next Monday. I told her that was unacceptable that I will on vacation for the next 3 weeks. I told her I already paid for the service call and even gave her the bank info., and she seemed to have found the charge. Was put on hold and she came back telling me a service tech would be out between 6 and 7pm today 8/22/26. I would receive a call from the tech 30 minutes prior to coming. I called at 6:30 and they were closed. GUESS WHAT! AGAIN a NO SHOW and NO CALL. They have my money (for now, I filed a dispute with my credit card), thank GOD I didn't put it on my Debit card. I'd be out the $110.00 for NO SERVICE and RUDE customer service personnel. I understand computers go down, but really a small company like them and they don't even keep paperwork (like service order tickets on paper). I work for a multinational corporation and even we keep service orders on paper and on the computer for just this reason. When their system went down, the first thing they should have done was look online at their banking history and see who had service charges paid, It would give them the names of WHO paid and then they could have done a call back (most names have phone numbers listed for them) to see when their appointments were for. INSTEAD they called NO ONE to see if appointments were scheduled. I know that is a lot of work, but to keep your business running without angering your clients, that's what a dependable company would do. Better yet don't COMPLETELY rely on computers or the internet, keep a service order/appointment list IN PAPER. SMH what is this world coming too, such lazy people and companies. It all falls back on the person needing the services. Before closing for the day, you should have reached out to make sure your service techs were going to be able to get to appointments for the day, ESPECIALLY since you knew there was issues with appointments. Now I'll be worrying about my refrigerator, it is just the ice maker or is it something bigger while I'm on a very needed vacation. Plus, the Downey store is within walking distance to my home (across the street literally). Johnnie's Appliance - SHAME ON YOU

    Steves Appliance Repair - New kitchen sink.

    Steves Appliance Repair

    (95 reviews)

    5 Stars I found this company through Yelp when my…read morerefrigerator stopped cooling properly, and I'm so glad I called them. Steve responded quickly and was able to get someone out right away, which was a huge relief. Steve and the technician were both professional, honest, and knowledgeable. The technician took the time to diagnose the problem, show me exactly what was wrong, and explain the repairs in a way that was easy to understand. I really appreciated the transparency and the fact that they didn't try to upsell me on anything I didn't need. What impressed me the most was their customer service. They worked with me on the payment, allowing me to pay half now and the remainder later, which was incredibly helpful. It's rare to find a company that genuinely cares about its customers and goes the extra mile. My refrigerator is now working perfectly, and I couldn't be happier with the service I received. Thank you, Steve, and thank you to the technician who did the repair. I highly recommend this company to anyone needing appliance repair services! Highly recommended!

    Hello Steve Appliance,…read more I wanted to let you know that the contractor you recommended to me through our Yelp conversation, Frank, has been very unprofessional throughout this process. Frank provided me with a quote of $1,800 on June 8, 2026, for my popcorn ceiling removal project. We discussed the scope of work multiple times to ensure we were on the same page, and the appointment was confirmed for June 19, 2026. Based on that agreement, I stopped looking for other contractors and arranged my schedule around the project. However, the night before the scheduled start date, Frank informed me that he would not perform the work unless I paid $2,500 instead of the originally agreed $1,800. When I asked for an explanation, Frank stated that he thought I would be giving him additional projects in the future, such as electrical work, flooring, and other home improvement jobs. While I may have mentioned that I have other projects around the house, I never agreed to hire him for those projects, nor was the $1,800 quote presented as being dependent on receiving future work. Our discussions and the Yelp referral were specifically for the popcorn ceiling removal project. If the quoted price depended on additional future projects, that should have been clearly communicated before the quote was given and before the appointment was confirmed. I feel it is unfair and unprofessional to increase the price by $700 less than 24 hours before the scheduled start date after we had already agreed on the project terms and date. I wanted to bring this situation to your attention because Frank was recommended through your Yelp communication, and I hope you can help review this matter and provide a fair resolution as soon as possible. Thank you for your time. Suraj

    A-Aames Appliance Service

    A-Aames Appliance Service

    (2 reviews)

    Great prices! Very affordable same day delivery. The great…read morepart they also do in home services with most same day repair. Have been in business for many years well experienced.

    The most unprofessional and slow retail customer service. First, we ask for an estimate for a…read moreservice repair, we got two technicians to pick up the product and take it to evaluate and give an estimate. We were supposed to get a call back a day later and we called back three days later and they ask us to wait another two days before we could find out what was wrong. (THIS IS JUST THE BEGINNING) ... we finally got a quote and said yes. Well we get another call back on the same day and they explain, how something else needs to be fixed and give you an additional quote and ask us for another 3 days for it to be fixed. Then another week and finally ask for an additional 3 days? (WTF?) Another WEEK goes by and they kept having us adding the price to the "small fix" we had call for in the first place. Not only they'd took so long to let us know what was wrong but they took longer to fix the problem. 3 weeks to say if our product can finally be repaired is the most unprofessional and absurd business. So we finally give up on our "expensive fix". You know what this "professional business people" did? They came within HOURS! the same day we called to pick up the remainder parts we don't need anymore. But we can't get an estimate AND SERVICE in one week? I'll make sure to stay away from this CROOKS. Please go somewhere else...

    A&A Appliance - homeappliancerepair - Updated October 2026

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