DO NOT BUY A PET from here. I purchased a bunny for my son and it died about 3 hrs later. The bunny…read morewas fine until my son put him in his cage. He went back 30 mins later and the bunny was lying on its side, stiff with eyes wide open. Now we have 2 older rabbits and they have always been very healthy. This bunny was by himself. I called the pet store and the owner answered. I told her what happened and she immediately accused me of killing the rabbit. She said her rabbits were perfectly healthy and it was my son's fault for holding him too much. We hold our rabbits all the time! She was very rude and accusitory. She stated "Well I guess I'll have to replace it. But it will be Monday morning because we r about to close." I only live about 10 minutes away and didn't want my son (age 5) to know the bunny had died so I asked if they would wait until I got there and she said no. They were tired and wanted to go home. I had to find an individual on the internet that had some bunnies for sale that looked like the other one. I called the Pet store owner on Monday morning and explained I already purchased another rabbit and was afraid to take another one from her store incase it was ill and would make my other rabbits ill. She was very offended and RUDE RUDE RUDE. She hung the phone up on me. I called back 3 times trying to tell her that I will just take another bunny and keep it seperated. She hung up on me 3 times after accusing me of "killing the rabbit." I will never buy another thing from this pet shop. I warn anyone that potentially wants to purchase anything from here. Things happen with rabbits, reptiles etc. I understand. Even PetSmart offeres a 14 day return policy just in case. No one knows when it comes to these animals. It's not a dog! She was just rude and accusitory!! BUYER BEWARE!!!!!!

I'm a regular here for mice for my snakes and also she helps me out so much with new fish and…read moregetting everyone's diet in order! plus there are some beautiful coy fish in there and she actually warns you about big fish! looking at you petsmart I don't need a 3' pleco

I was highly satisfied with the service, she offered to help me find the rodents & care I needed…read morefor them, I finally got my snake to eat a rodent live thanks to this essential service & I will be buying again, the only thing that caught me off balance was how dirty it was & how poorly the animals were treated it seems.

They are really great people. we have bought 6 snakes from them working on our 7th one. If you have…read moreany questions they answer them. Really nice people. if you are looking for any Exotic animals this will be the place to go to.

I have been a customer for a long time. Pam Hambu has been my groomer since the business was…read moreDoggie Doos and Cats Too! I send all the business I can their way. Her and Scott have a great selection of pet supplies, food, and treats. Also, I enjoy petting the snakes, bearded dragons and iguanas. I enjoy all the little animals they have available when I'm there. Scott's always so nice to talk to me about my family and how they are doing, he let's me hold pets that can be held at that time, even if I'm not buying one. No one expects or pressures you to buy anything. I truly appreciate their love for our pets and the animals in their shop. Thank you Scott and Pam for always being there for your customers!

It has a great dog grooming place inside for your pet to get cleaned up. The pet supply part of the…read morestore is clean and has reptiles to buy like frogs, snakes, and feeder mice. They are worth the visit. Plus the staff is very friendly and helpful.

Love the staff I came and got 2 rats we thought they were both males but one of them was a female…read moreand we ended up having 16 rats

Well, I came to this pet store because the were the only place with Cocktails that were under 250$…read moreand also "hand fed/raised with in a 120 miles from my house. I put this in quotes because MAYBE the birds were had fed as chicks, but they were DEATHLY afraid of people. I got my baby home and he was so terrified of a hand that he bite me multiple times. (My parents have raised multiple Macaws so I understand bird behavior) I can tell you that these birds, all of which, the store owners said were 6 months and older, have not been handled since they got them. It broke my heart to see these babies so terrified, I wanted to take them all and give them a better life. Also, I was told the only thing they "would" eat was sunflower seeds... which is so not healthy for these growing birds. That's just the birds. I saw two bigger constrictors in the SAME CAGE , that was NOT even big for one snake that size. Most animals in that shop were not for sale, such as the snakes, two different breaded dragons, and many more. What really just hurt my heart and soul was the money, and Ring-tailed Lemur they had... who were locked up in extremely dirty cages, no bigger then a very small kitchen table. The only reason I gave them one star was because they were very nice to me and gave me extra sunflower seeds for free. But all together, I would say PetSmart employees have more knowledge about their animals then this "establishment." My heart is truly broken for the animals that are in that shop.

Highly DO NOT recommend the grooming service. We brought in a 13 week old puppy for his first,…read moreprofessional grooming appointment after conditioning him to similar noises he'd experience at the grooming appointment, have clipped his nails/ used a nail dremel, brushed him, bathed him, and he was absolutely wonderful. Four hours later and walking in to pick him up, he was screaming in the back room (he is completely kennel trained by the way), and has been completely lethargic on the way home. We wanted this to be a first, positive experience for the pup, and the staff decided to blame their own negative reaction to an excited puppy on the puppy not being trained. He is 13 weeks old people (he has been complemented many times on his training progress). And now we have an ultimately terrified puppy that will require even more work to get him comfortable with hopefully a more responsible and respectful groomer. Also in response to any respectful questioning, a staff member became very rude and disrespectful. And even after all this stress, the groom was very choppy.

Prices high . Would go there if something was on sale that I could not find any cheaper.read more