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Levy Kenneth I MD

2.5 (6 reviews)

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North Phoenix Medical Clinic

North Phoenix Medical Clinic

4.3(7 reviews)
3.0 mi

Dr. Millstein is an amazing doctor. He has such a great heart and a good personality. I like that…read morehe doesn't just push drugs on you, he honestly wants to find out what is wrong and then go from there. I recommend him to anyone. The front office girls are fun and friendly as well. Great Dr. great staff. Bonnie Shanks

I have been a patient here of Internist, Dr Jack Poles' for over a decade and see him regularly…read moreevery 2-3 months at a minimum. I can honestly testify to the efficientcy of the front office, their willingness to strive to not only be pleasing and accommodating but they are also very aware they are in the healthcare business and often dealing with people who are not feeling well, so may be low on energy, patience, or just ill feeling from chronic illness and they are not just typical office clerical workers. Their approach is kind, friendly, compasionate, helpful and the atmosphere chereful. From a decade of experience with this office I have never had a billing error, a call or message not returned promptly, communication is always great if the Dr is running late which is uncommon (and I generally take the last appointment of the day which in most offices is the worst and the one that is going to be your latest because all of your 1-3 minutes over with each patient all day builds up to running 30-40 minutes late by late in the day. But not generally here and in the few instances he has been running late it has been communicated with me which for me makes it all okay! As you are called back to the back offices you will be greeted by one of the medical assistants to the Drs. Dr Poles main assistant "Mara" has been with him for many years (like 20?) and has an extremely strong medical background and is professional, compassionate, truly caring, listens to your issues in order to convet they completely to Dr Poles. She also the gift of a great memory to be able to recall you and your history from visit to visit which makes you feel at ease and cared for. Upon meeting Dr Poles and getting to know him I quickly understood why she had stayed working for him for so long....he is just as caring as she is. He truly listens to your concerns and how you feel about your health and body and how it is functioning and then he does an old fashioned real hands on examination which is something that seems to be going out of style these days with many younger Drs cutting down on appointment time slots and relying more strictly on lab results than hands on exams and what they can see, feel and hear. He is still doing it all and not allowing political climate nor Health regulations and reforms to interfere with his ability to practice good medicine as he hAs always done. I credit him with hearing me and getting me referred to specialists when I needed them when others did not hear me and I was able to get the care which I truly needed. He understands no one knows your body like one's self so the best source of information is listening to his patients. This along with his caring, compasionate personality make him a one of a kind very special man, & Dr. I am thankful for him & would not hesitate to recommend him or any of his partners in practice to anyone because from all I know they are all winners!

One Medical Primary Care Clinic - Phoenix - Biltmore

One Medical Primary Care Clinic - Phoenix - Biltmore

3.7(66 reviews)
4.8 mi

JC in your lab deserves a raise! I came in today to have blood drawn. She was happy, chatty,…read moreengaged, focused, efficient and thorough. I don't think I was in her office over two minutes and I'm not exaggerating. Not only that - I never felt a thing! I had to ask if she had inserted the needle and by the time I asked she was finished! Thank you for hiring such great people! Thank you JC!

I used to be the biggest supporter of One Medical, always encouraging everyone I knew to try them…read moreout. After they were purchased by Amazon, things took a turn. To make a long story short, here is are bullet points of what occurred: 1) Reached out to OM to ensure they accepted the new insurance plan I was considering. I was told by TWO different employees that they accepted it. 2) I used this insurance to see my doctor several times over a health concern. 3) Received a bill stating I would need to pay all out of pocket because OM didn't accept my plan. 4) Reached out to various departments at OM asking about this. After several attempts and many delays in getting someone to respond, I was finally told to speak to the office manager. 5) Office manager informed me they would look into it and see what could be done. Few weeks went by, no response. Reached out various times and finally heard back from a new office manager who told me she would look into the issue. 6) Several more weeks went by and still nothing. Left messages and emails and after about 4 months of this, was told I would need to speak to my insurance since they couldn't help me. 7) Due to the amount of time between having received the initial bill and finally being told I need to figure it out myself, I asked for them to please not send the bill to collections since I am very aware that medical offices will quickly take this route. 8) Was informed that they had already sent me to collections and there was nothing they could do about it and didn't even try to make it right by offering to refund my membership or anything else. 9) Had to pay the full bill through a collection agency which has now affect my credit all due to their staff being incompetent.

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One Medical Primary Care Clinic - Phoenix - Biltmore
One Medical Primary Care Clinic - Phoenix - Biltmore
One Medical Primary Care Clinic - Phoenix - Biltmore

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Levy Kenneth I MD - internalmed - Updated May 2026

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