I was assigned to Dr. Feldman and saw p.a Cassey Cressman. She is AMAZING! She actually listens!…read moreShe's thorough, caring, knowledgeable and I even recommended her to my own mother! You are blessed to be able to see this wonderful woman in a day where most drs only care about getting you in and out.

To start with, the doctor (Chaung) is fantastic. This review should not be confused with being a…read morereview of the doctor. This review is of "HonorHealth Medical Group - North Phoenix - Primary Care". I would have liked to have given a "1" star review, but am giving them a "2" as credit for at least having the awareness and ability to recruit a good doctor. First, I was in the waiting room and called by name by the Medical Assistant "Lisa" for my annual wellness exam (annual physical) today (April 2, 2025). When I got up and walked to her she said to "have a seat - I'll be back - this is a woman". I told her I am not a woman. She said nothing, she turned around, closed the door and left me. She came back out and called my name again, this time saying there was a mistake. She said her information says I am in for a pap smear. I informed her the information cannot be incorrect if they use computers there as this must be her or another human's mistake. I explained how a computer works . . . tall/short, on/off, black/white, up/down, go/stop . . . there is only the information a human loads into a computer that makes a mistake, not a computer. Hearing of medical practices that amputate the wrong limbs of customers, I asked to "see" what is in their system to help correct it. Lisa would not show me, rather pivoting saying she is "sorry" she "confused me with a different patient". When we sat in the exam room, she asked me to confirm I am "still with CVS pharmacy". I explained I have never been with CVS pharmacy. Lisa apologized again, saying she "made a mistake" then stating my correct pharmacy name which I confirmed that second time. While she escorted me out of the examination room to the checkout counter she said she does not make mistakes, "It is just one of those (I guess she meant busy) days". All I could think about is I am glad I was not under anesthesia in for a limb amputation, therefore unable to catch their mistakes. Upon checking out, I scheduled my annual wellness exam (annual physical exam) for next year with the agent sitting at the counter. I advised the agent I just moved here from out-of-state and normally have my annual exam each January, so please schedule me for January of 2026. The agent said "all" insurance companies work off a twelve (12) month year, so I must accept my free annual wellness exam appointment date in the future "one (1) year, plus one (1) day" from today. Consequently, with the information this "HonorHealth Medical Group - North Phoenix - Primary Care" employee provided me, I accepted April 3, 2026, as the date of my next annual wellness examination appointment and left. Later that day I called my insurance company which I have been with for years and who laughed advising me I get an annual wellness exam each "benefit year", not each "twelve (12) month, plus one (1) day" period. So I called "HonorHealth Medical Group - North Phoenix - Primary Care" appointment line and had the exam date changed from April 3, 2026, to January 2, 2026. Employees at this facility are careless, not mindful and either do not provide by choice or are poorly trained in providing a positive customer experience. If Dr. Chaung ever decides to find a better organization to work for and she continues to accept my insurance carrier, I will follow her (leave "HonorHealth Medical Group - North Phoenix - Primary Care").

Been with them for years always took care of my health…read more Everyone in office our friendly never Had to wait long.

Dr. Harmanian has been my doctor for years (5? 7? Not sure exactly). He is a rare find. He is…read moreattentive to your concerns, he LISTENS and discusses any issues. He is caring and very thorough. He is involved in his practice, I am surprised when I call sometimes and he answers the phone. He reads your medical history and any reports from other doctors you see and explains things to you. He goes over my blood tests in depth with me so I understand them. The only downsides are that he's about an hour drive each way for me and the wait can sometimes be long because he is giving his other patients the time and care that you will receive when it's your turn. I can't say enough about what a good, kind, caring doctor he is! Highly recommend!

I've been going to Dr. Harmanian for about four years now. He is very personable and attentive to…read morepatients. He takes time to really listen to you and answer any questions you may have. He is diligent in his examinations and makes sure he covers all the bases with any problems you may have. And above all else, he seems to really care about his patients, asking you about your life, your job and anything else you'd like to talk about. It is rare to find a doctor who really enjoys what they do and acts genuinely interested in your health and well-being. If you are in need of a new family doctor, definitely call Dr. Harmanian. You'll be happy you did.

Dr Drachler takes over 15 minutes to write a final paragraph on the patient before us waited over…read moretwo hours before calling it quits don't waste your or money here it would have been faster to drive to Mexico for results if it was possible to give them negative stars i would

I would disagree w/ the other review I saw here. I've been going to Dr Drachler for a few years. I…read morewould say he is quite competent and professional. Furthermore he has many years of experience which I believe gives him an edge. The biggest problem with Honor is more a matter of attempting to fit in as many patients a day as possible. This problem is not unique to HonorHealth. I've been to them all. Of the major medical corps out there, i. e. Dignity, Banner, Abrazo, Mayo, etc. I would say Honor and Mayo are best.

Booked me for an appointment BEFORE THEY WERE EVEN OPEN. Nobody showed up…read more Poor quality communication.

If you make an appointment here, expecting to see the "Best of Phoenix doctor", just forget about…read moreit! You'll be shoveled off to a "physician's assistant'. You will not get to see the "real doctor". Wouldn't you expect the MD of the office to personally do your first exam and then pass you off to a PA?? I did! Silly me! The only time I saw the MD was when I pulled up in the parking lot and saw him walking in the parking lot. Best of Phoenix MD???? No. Front office was great, nothing done about my insomnia. "Take some melatonin". Good luck!!!

Dr. K has been my primary care doctor since moving to Arizona. He is personable, he listens, and…read moremakes good recommendations. I have referred several people to him because I know that he and his team will take good care of them.

Dr. Koryakos has been my primary doctor for years and I'm happy to have him. Even last minute…read moreappointments he takes me in without a doubt. I wish his office was bigger but who cares most important thing, he is a great Doctor and never fails me. Thank you Dr. Koryakos!!!

I really like Dr Ahmed. I had two endoscopy's by a Doctor who retired, and had no issues. So far my…read moreexperiences with the Doctor's have been GREAT. The reason for my 3 stars..... Their phone message says, "Your message is important to us", but yet NO ONE WILL EVER ANSWER THE PHONE. That isn't bad customer service, that is NO customer service.

The first red flag was how hard it was to make an appointment. It is rare to have your call…read moreanswered, they prompt you to leave a message, so I did. Two days later I get a call back, miss the call and the message says to call them back. Once again NO ONE answered. I had been seen in this office in 2014. My primary doctor had made a referral to a specific doctor in this office, when I finally got someone on the phone, I was told I would need to see the same doctor I had seen in 2014. I booked the appointment with Dr. Hauptman. I am having some odd issues with my health, and my primary Doctor has run a lot of tests, blood work, and imaging. Dr. Hauptman had seen none of these results. The majority of the appointment was spent with him using my phone to look at my results on the My Chart ap. He did a quick physical exam, got up and told me to follow him. We walk to the front desk, and he instructs one of his staff to "Pull up her reports form My Chart schedule her for a colonoscopy and endoscopy. " He then just walked away. Not a thanks, for coming in nothing. He also offered no explanation as to why these procedures were being ordered. As I was filling out the forms, I had to sign one that stated I understood that the Doctors in this practice own a portion of the facility, so to my understanding, the more procedures they do the more money they make. I will 100% not be going back to this practice.