The place was nice and clean, but the Doctor Called Rakesh Patel, he never did answer my questions…read moreproperly or addressed my concerns. Al l he cared about is looking into the camera in the room and speaking down to me. He kept trying to talk me out of additional blood work and additional test through a specialist. He was relying on old blood work that I brought from a different doctor. I quess , Honor health my get a kick back from my health insurance. Who knows today. I always like to leave on a positive note. The place was clean and good parking for the car.

If I could give zero stars I would I'm a manager and received a dr note from an employee called to…read moreget information as per the note says questions or concerns please call note also didn't have the doctor name just a signature I call and ask a simple question they tell me they can't tell me any thing because of hippa then why did you put call if I had questions as well as go and tell lies to the persons mother they like to start shit and drama out side of the office I'm a health care professional as well and the way the conduct business was very unprofessional I would recommend going somewhere else

Primary care Doctor Carpenter has been amazing, our family…read moredoctor The Office is by our house

Stay away from this practice, it's impossible to form a relationship with any PCP because there is…read morea revolving door. Your being given false information and there are huge delays in processing and/or ordering. You may be in Arizona but your call is being answered in Texas. The days of personal medical care is over. Look somewhere else if you need any consistency in your care, you won't get it from village medical or what ever they are calling themselves this quarter

Dr Robinson is a compassionate doctor. He listens to what you say and is not overbearing.read more

OK, being new to Phoenix, used Yelp, when colleagues and clients had no good IM Docs for me to…read morestart with. I have to say that this Doc did literally the exact opposite of the prior [happy] review. I thought he might have had an off day on my 1st visit, but 2nd and 3rd only got far worse, which were spread out over 6 months. He is the first doctor in my 25+ years who seems to genuinely **not care** about me getting better and helping me become a better patient. Having been married to an ER doc and being involved with docs for many years, from social circles, this is not a stellar patient advocate, nor educator, either. All attempts to ask questions resulted in one word replies and generally rushed out of the office. Take a look at my other reviews, it is the first 1-star -- ever. Unfortunately, it seems the bar is pretty low here in Phoenix, as compared to Los Angeles, Chicago, New York, and Detroit.

Dr. Millstein is an amazing doctor. He has such a great heart and a good personality. I like that…read morehe doesn't just push drugs on you, he honestly wants to find out what is wrong and then go from there. I recommend him to anyone. The front office girls are fun and friendly as well. Great Dr. great staff. Bonnie Shanks

I have been a patient here of Internist, Dr Jack Poles' for over a decade and see him regularly…read moreevery 2-3 months at a minimum. I can honestly testify to the efficientcy of the front office, their willingness to strive to not only be pleasing and accommodating but they are also very aware they are in the healthcare business and often dealing with people who are not feeling well, so may be low on energy, patience, or just ill feeling from chronic illness and they are not just typical office clerical workers. Their approach is kind, friendly, compasionate, helpful and the atmosphere chereful. From a decade of experience with this office I have never had a billing error, a call or message not returned promptly, communication is always great if the Dr is running late which is uncommon (and I generally take the last appointment of the day which in most offices is the worst and the one that is going to be your latest because all of your 1-3 minutes over with each patient all day builds up to running 30-40 minutes late by late in the day. But not generally here and in the few instances he has been running late it has been communicated with me which for me makes it all okay! As you are called back to the back offices you will be greeted by one of the medical assistants to the Drs. Dr Poles main assistant "Mara" has been with him for many years (like 20?) and has an extremely strong medical background and is professional, compassionate, truly caring, listens to your issues in order to convet they completely to Dr Poles. She also the gift of a great memory to be able to recall you and your history from visit to visit which makes you feel at ease and cared for. Upon meeting Dr Poles and getting to know him I quickly understood why she had stayed working for him for so long....he is just as caring as she is. He truly listens to your concerns and how you feel about your health and body and how it is functioning and then he does an old fashioned real hands on examination which is something that seems to be going out of style these days with many younger Drs cutting down on appointment time slots and relying more strictly on lab results than hands on exams and what they can see, feel and hear. He is still doing it all and not allowing political climate nor Health regulations and reforms to interfere with his ability to practice good medicine as he hAs always done. I credit him with hearing me and getting me referred to specialists when I needed them when others did not hear me and I was able to get the care which I truly needed. He understands no one knows your body like one's self so the best source of information is listening to his patients. This along with his caring, compasionate personality make him a one of a kind very special man, & Dr. I am thankful for him & would not hesitate to recommend him or any of his partners in practice to anyone because from all I know they are all winners!

their office staff is friendly, courteous, and professional. I am 69 years old and have seen a lot…read moreof physicians in my lifetime and I have to tell you Dr Harter is the best physician I've ever seen. She is so attentive and caring and very thorough. I don't know what I will do when she retires.

I love Dr. Harter & her nurse, Beth. Dr. Harter is very detailed, listens to you, makes sure she…read moregets your complete history & basically has cured my migraines that I have had for almost 40 yrs, by recommending a new Rx that has worked perfectly the past 2 yrs. Beth, her nurse, knows her stuff! She is kind, smart, sweet, has personality, knows anything & everything about insurance forms, etc. Unfortunately, we are moving, but Dr. Harter & Beth went above & beyond helping me find a Dr. & my Rx where I am locating to. 10 star review if I could! BF

If you want a good honest doctor. Don't come here. I was running 10 minutes late. They let me pay…read more Then canceled my appointment on doctors orders without seeing me to explain lab work done 3 months earlier. Got that? 3 months between appointments with lab work. . This Doctor Villamor is basically a crook for taking my money and sending me away without seeing me. So again. If you want good medical care go else where with honest doctors.

Stay away from this office at all costs. The office staff does not care about you. They claim that…read morethey accept Aetna, but they don't really. They expect full payment before you submit your claim. If you have Aetna, you know you have to submit your claim FIRST, then pay the bill after the claim has been processed. This office will not allow you to do that. I have never had an office staff try to get money from me before the claim has been processed, until now. I highly recommend going elsewhere.

My doctor was good, the Medical One business is incompetent, canceling my appointment numerous…read moretimes, and the last time, they never even told me that it was canceled until I was there for an appointment. How do you define Medical One? INCOMPETENT

Worst communication with Patient and Dr. never calling back!!!!!…read moreI would like to be able to talk to either my life coach or Doctor. If someone would have called instead of posting for me to call them again. I've had it calling with no response! My review is for One Medical on Bell Rd, Surprise,AZ

I was looking for a new primary doctor after I broke my arm and needed surgery on it. Was…read morerecommended a certain doctor here, so I made an appointment to see her. When I got there, I found out they didn't take my insurance. Which is fine and was willing to pay out of pocket. The doctor came out after willing to pay out of pocket, and was basically told that that she couldn't see me me because if my PCP found out they could sue her. Never heard of such a thing! Gave this place 2 stars because the doctor was really nice about it while explaining everything to me. She seemed very professional.

Slow slow slow! Had an appointment had to wait 55 min for blood draw. Keep in mind this is at 7…read more:30 am before they have time to fall behind and I had an appt. When I asked about the wait they just said we're really busy. Then they came in waiting room did a cattle call of 5 of us and then took us to another waiting room where I sat another 7 min wait. Since I'm on a roll the lab tech kept calling me "love" Sorry to complain just super frustrated.

They're just OK most of the time. Neither the staff, doctors, locations, procedures, or anything…read moreelse about Village Medical impressed me. Fortunately I live a preventative lifestyle and don't need their care. For very basic testing they are adequate.

Booked me for an appointment BEFORE THEY WERE EVEN OPEN. Nobody showed up…read more Poor quality communication.

If you make an appointment here, expecting to see the "Best of Phoenix doctor", just forget about…read moreit! You'll be shoveled off to a "physician's assistant'. You will not get to see the "real doctor". Wouldn't you expect the MD of the office to personally do your first exam and then pass you off to a PA?? I did! Silly me! The only time I saw the MD was when I pulled up in the parking lot and saw him walking in the parking lot. Best of Phoenix MD???? No. Front office was great, nothing done about my insomnia. "Take some melatonin". Good luck!!!