These guys are really nice polite gentleman ( No matter how…read moremuch junk you bring them) Had the pleasure of doing business with them today very courteous and patient All the questions I had he had answers to them Didn't make it seem like I was wasting his time

Over the phone they claimed to pay 92% for clean scrap gold, I brought my gold in and their…read morecalculation did not equal 92% until I figured out the owners scam, for my 18 karat gold (in which he confirmed) he will only pay 92% of 14 karat gold. This is disingenuous at best. False advertising scam artists! But what should we expect for "fly - by- night" companies with corrupt ownership like this one.

Purchased my very first gun there earlier this year - a Walther PPQ M2. After tons of research and…read moremany, many trips to various gun stores, I landed on this Walther. As another reviewer said, I tried calling to see if they had any in stock and didn't get an answer. The only place in town that could confirm having one was Freedom. They were VERY overpriced, rude, and unhelpful. While I was there (being ignored by the 5 employees not doing anything but sitting,) the one employee helping another customer (also a first time buyer) was spewing BS to them the entire time. He finally stepped over to see if I had any questions and I asked for a price on the PPQ and when I asked why it was FAR over MSRP he scoffed and said "Supply and demand". As I was walking out I heard him telling the other customer he shouldn't be considering 9mm and babbling about stopping power. Right. I drove home disappointed and posted on a Facebook group asking if anyone knew which stores would be polite about transferring one if I ordered online and Nate PM'd me. He said they would be happy to do it at a reasonable cost and while he couldn't quite match the deal, I was so impressed with the service that I placed it on hold anyways. I picked it up the next day and have had several trips back to the store that were all equally impressive. This is a passionate and knowledgeable group of employees that will show you how much they respect you as a customer by giving their full attention and honesty - hence the never picked up phones. I am SO glad I have been able to find a local business to keep my money in Fort Wayne. Thanks guys!

Prices are above average, customer service is below average. They have a big selection, but they…read moredon't treat their customers right at all. If you can shop somewhere else do it. I've bought from them three times, shouldn't stopped after the first experience.

I've seen a lot of negative reviews on this place from a couple of years ago, but my experience…read morewith them yesterday was outstanding. After a heroin addict made two attempts to break into my mother's home, I opted to buy her a firearm. We walked in, and a younger man opted to help us. When asked for advice, rather than speaking to me, he explained everything directly to her precisely, simply, and respectfully. The older gentleman responsible for the indoor range was very welcoming. Upon hearing that my mother had just been through a home invasion, they made an effort not to come off as intimidating. The price was nothing to scoff at, but the service, information, and instruction was worth the price, and the salesman was entirely willing to compromise on the cost where he could. We walked away with a Ruger SP101, 50 practice rounds, 25 home defense rounds (.38 special), a leather belt holster, & a barrel snake for about $780. They also provided my mother with information on their weekly women's defense courses and two free passes to their indoor range. After all was said and done, I looked at the clock in my car. They had stayed after closing, range and all, to ensure my mother had what she needed. Fantastic experience. Nicely done.

Family and friendly run business I'm recognized and greeted each time I walk in the door. Have an…read moreamazing selection of firearms and other accessories as well although they are a little on the pricey side from what I've seen around fortwayne at other shops their service makes up for it!

This place is great for hobbyists. The staff members there are very friendly and willing to help…read moreyou find parts for something that you bring in or fix something that is broken. This is much better than going to some anonymous website. It's also fun and useful to see products in person.

This place was empty. No people, almost nothing on the shelves. Not sure how they stay in business.read more

Good workmanship, friendly people, family owned for 30+ years. This is a gem all on its own.read more

Outstanding experience! We met with Bob to sell some of my grandfather's treasures that he had…read moresaved (primarily a range of collectible currency). Bob went above and beyond to make the experience enjoyable. He told us what the items were specifically and their current value with such expertise and kindness. We were pleased with the buyout process and the amount received. Everyone at Fairfield's is professional and welcoming. Michael, the jeweler gemologist, has such a passion for what he does and wealth of knowledge that we enjoyed every moment speaking with him. We will definitely be returning to Fairfield's in the future to both sell and purchase. Definitely an all-star experience.

Fairfield Coins is a great place for everyone from the most experienced to the beginner. Advanced…read morecollectors will be able to find key dates and high grade certified coins. Beginners can get guidance from an experienced staff to help. Someone who just wants to sell coins can always rest assured that they will give you a Fair price for your coins. They also have one of the largest selections of jewelry in the area. If you are looking for an engagement/wedding ring you want to compare. My kids compared and they were able to get higher quality rings at a far more reasonable price.

I brought in a couple of sentimental, older watches for repair at Bradley Gough. According to the…read morecompany site, they are "experts" in watch repair and offer everything from battery changes to quartz movement and crystal replacement, etc. No job is "too big or small" for them "to handle," in their words. My watches had mechanical issues (they simply aren't working), which I thought was a battery. When I came in to pick them up, I was told that it wasn't a battery issue. I then probed further, but the gentleman who was "helping" me shrugged his shoulders and told me they were not able to figure out the problems. I then asked if that was all, and he nodded and said I should take them elsewhere. He was actually quite rude and standoffish. So, it turns out, Bradley Gough are not "experts" in terms of watch repair and the information on their website is misleading. Which leads this potential customer to question whether they are experts at anything. Of course, maybe I was deemed not "important enough" as a customer, given what I came in for. After all, repairing a watch is a far cry from an engagement ring. The interesting twist is that I am actually mulling a major jewelry purchase, and was considering Bradley Gough. However, I will surely take my business elsewhere after this poor display of customer service and credibility.

I'm surprised I'm the first person to review Bradley Gough as it has been a staple in the Fort…read moreWayne jewelry business for years. My husband is a big fan of their brands, designers, and customer service and has purchased me many gifts from here throughout the years. We ended up buying my engagement ring and our wedding bands here and were impressed with the quality and brands available. The staff is very helpful and friendly and the store space is beautiful. Jewelry is tremendous, lasting quality. I stop in when I drive through Fort Wayne to get my rings cleaned and I am always welcomed in and given back my jewelry with all its original sparkle. My husband and I will continue to be loyal customers.

Hands down the best jewelry store in town!…read more We visited two different jewelry stores today, and this one was the clear winner by a mile. From start to finish, the experience was fantastic. The husband-and-wife owners were friendly, funny, knowledgeable, efficient, and genuinely enjoyable to work with. They made us feel comfortable, answered all our questions, and never once made us feel pressured into buying anything. One of the biggest things we appreciated was the transparency. They weighed my diamond right in front of me, and all the work is done on-site. Nothing gets shipped off somewhere, and they even offer same-day service! It's refreshing to find a business that values honesty, convenience, and customer service while still offering incredibly competitive pricing. They truly went above and beyond, and we left feeling confident in both the service and the value we received. We couldn't be happier with our experience, and we will not be shopping at any other jewelry stores moving forward. They've earned our business for life! If you're looking for a jeweler you can trust who treats you right without overcharging or pressuring you, this is the place to go!

My fiance and I came to have a ring custom made in an exact style and they made it perfectly they…read moreare wonderful people with professionalism and the finest jewelry