Was looking for a new optometrist asap, and Doctor Feldman was so accommodating. I waited very…read morelittle time to get seen, parking was easy to find and the receptionist was the sweetest. I had a great experience and was super grateful to be seen here. Will be getting my glasses in 1-2 weeks after not having them for 2 years. The care was perfect and Dr.Feldman answered all my questions and took his time. I really felt seen and heard. They even accepted my medical insurance, I totally recommend to come here! I'm already referring my sisters here.

Lovely receptionists, easy parking, and what a pleasant and thorough doctor. He is knowledgeable…read moreand makes you feel at ease. Highly recommend this optometrist

Best in Ventura county, look no further. Excellent frame…read moreselection, Dr.Snyder is a detailed excellent optometrist. The staff is great.

This is the best eye doctor - I actually went to high school with him. He is kind and explains…read moreeverything to you. His staff are beyond nice and the new office (by the Oaks Mall) is beautiful. Great selection of glasses. I have been seeing him for over 10 years. Highly recommend

I highly recommend your next eye exam at this family owned business. I've gone to Family Optometry…read morefor 15 years and the treatment / care makes you feel part of the family. Micheal is so great to help explain what is happening with your eyes and their needs. Todd takes his time to help you find the perfect fit and style for your needs. Book your exam TODAY

Customer service poor, kind of a stale greeting. Eye Doctor is good but front staff needs to care a…read morebit more. Told me it was fault that my glasses keep falling down. When I snap in place (press down on temples they hurt my ear. He did not care. I will find a new optometrist next year

Congratulations to Dr. Tim Trinh and his caring staff as they celebrated their 15th business…read moreanniversary this month! All patients were invited to join their party featuring food, drinks, prizes and gifts, and warm hospitality. A fun time was had by all. Dr. Tim's generosity was so kind. I am now well-stocked with products to help soothe my dry eyes for many months! Everyone who attended the event received a raffle ticket and great prizes were awarded. They also gave welcome bags of eye-care goodies just for attending. The food offerings were anchored by the taco guys (I didn't catch their actual business name). They had a whole spread of condiments to go along with the tacos made to order. There were also sweet treats and pizza. A party feast! This is an eye care practice with heart, and lots of current technology, too. I'm so happy to witness their success and be a recipient of their expertise. Their anniversary milestone is worthy of celebration. Thank you, Dr. Tim, for including us!

Dear TO, NP and Westlake residents, You don't know how lucky…read moreyou are to have Dr. Zabaleta. I used to call TO my home town until employment changes forced me to move to Orange County in 2016. At about the same time, my vision was progressively getting worse until I could not improve it by wearing glasses anymore. My optometrist recommended fitting Scleral contact lenses since I have Keratoconus on my left eye and a cornea transplant on my right eye. I went through 3 fittings during the first year. Then 2 more during the second year. But still the lenses did not seem to fit well, I could not wear them more than 6 hours per day or I would get blood shots in my eyes after I take them off. I was almost ready to give up on Scleral lenses, when my Ophthalmologist recommended that I try Ketchum University Eye Center. Fortunately, I became a patient of Dr. Zabaleta when she did her residency at Ketchum University. Dr. Z took a lot of measurements and pictures using the specialized machines. She explained that since I have a cornea transplant on my right eye, I would need the largest Scleral lenses in order for them not to sit on the transplanted cornea. After just 2 fittings, I am able to see 20/20 and wear the Scleral contacts for as long as I want to because they are so comfortable. I was sad and a bit discouraged when I heard Dr. Z was ending her residency and planning to move on with her career. But 3 years later, I am still using the same prescription and Scleral lenses spec. without any issues. I am so grateful for the fitting that Dr. Z did for me that I decided to do a search; lo and behold, Dr. Z ended up in Thousand Oaks. How I wish I could move back to be her patient again. So if you are doing your research, know that you will be in the capable care of Dr. Zabaleta. From your first appointment you will feel welcomed as part of her family that she takes care with lots of compassion and patience. She will make sure you understand the course of treatment that she is recommending for you and she will do her best to ensure the best outcome for you. Sincerely, H M.

Quick Easy to the Point! Great rates, great service, very…read moreknowledgeable! Thank you Shanina

My husband has been going to this eye place for several years with the same vision and medical…read moreinsurance. Earlier this year [Feb 2022] he went for his annual eye exam. We got a bill [Sept 2022] and immediately I knew something was wrong because we get an annual exam each year covered 100% under our vision insurance. So I called the billing phone number on the bill and after several attempts to speak with someone I finally got a person. Discovered they billed medical and not our vision insurance. The rep I spoke with put in a request to rebill our vision. Which she did. Then I got the EOB from our vision insurance [Nov 2022] that they denied the claim because the Dr office used the wrong codes. This morning I tried to call the billing number again and it's now been disconnected. So we called the direct number to the office and spoke with Dee-anne who basically said they no longer take vision insurance. OK THAT WOULD OF BEEN GREAT TO KNOW BACK IN FEB 2022 WHEN MY HUSBAND CHECKED IN FOR HIS EYE EXAM APPOINTMENT!!!!!! Dee-anne basically said, "too bad it's not our problem we didn't tell you we don't accept vision insurance!" STAY FAR AWAY FROM THIS OFFICE THEY SUCK!

I have been going to this office for over 8 years and I can honestly say the care has always been…read moreexceptional. The doctor is knowledgeable, patient, and truly takes the time to make you feel comfortable and cared for. What really stands out is the staff they are always kind, welcoming, and somehow remember me every single time I come in. It makes such a difference walking into an office where everyone treats you like family instead of just another appointment. I highly recommend this office to anyone looking for an eye doctor who genuinely cares about their patients.

It's amazing place , very nice staff with great Doctor…read more "I had an amazing experience at W shields ,OD The staff was incredibly friendly and knowledgeable, helping me find the perfect frames to suit my face shape and style. The optometrist, was thorough and explained everything clearly during my eye exam. The technology they use is top-notch, and I appreciated the detailed report of my eye health. The selection of glasses and contacts is impressive, and the prices are very competitive. I ended up getting a great deal on a pair of designer frames. The customer service was exceptional, from the initial consultation to the follow-up appointment to adjust my glasses. Everyone was courteous, professional, and genuinely cared about my satisfaction. I highly recommend [Optical Store Name] to anyone looking for excellent eye care and personalized service. I'll definitely be back!"

Stay clear of this place!! Leti the manager provides zero customer service! I've left messages in…read moreperson in the office, email, voicemail and with the staff on the phone. 4 weeks of trying to reach her or get her to call me and nothing!!! She owes me a $175 refund and is avoiding me. This is ridiculous! I had my initial eye exam April 17, 2025 and did not receive the correct lenses until June 25,2025. Twice they were made wrong. Just this alone is reason enough to avoid this place, but her lack of ethics and no customer care makes this one of the worst places I've done business with. When I ask the ladies in the office who owns this place they won't give me their info and say Leti is the manager...and she handles customer service issues. Well who holds Leti accountable if the owners can't be contacted? Well I hope they read it here. Stay away from this place! Take your hard earned money elsewhere! I warned Leti in messages I'd give her an opportunity to reach me before I left any reviews... it took 4 weeks of no return calls to get me to this point.

The staff at the front desk and eye doctor herself was very nice, organized, knowledgeable and…read morehelpful for the eye care for my family.

Dr Corwin is an amazing cataract surgeon! He really knows his stuff -- He's highly competent. He is…read morealso very friendly and kind to his patients. Dr Corwin is very organized and patient-focused. He provides patients with lists of pre-op and post-op instructions. After surgery he gives a list of what to expect as well as a day-to-day chart of which prescription eye drops to use. His staff Sebastion, Tyne, and Desi are all very good and nice. Above all, Dr Corwin is honest -- unlike many other cataract surgeons. If you ever need cataract surgery, I Highly Recommend Dr Corwin.

Friendly and efficient staff Dr Corwin is skilled and has a…read morefriendly manner with full explanations of all procedures