I just took my 6 year old daughter to Dr. Ner, based on my Mom's HIGH recommendations throughout…read morethe years, as my daughter wears glasses but has been experiencing daily headaches for over a month. Dr. Ner was by far the best eye doctor I've seen working with one of my children; explains things clearly, easily, and makes it fun. She was SO thorough and her staff was extremely kind and patient while my daughter picked her new frames. I HIGHLY recommend Community Vision

Stay clear of this place!! Leti the manager provides zero customer service! I've left messages in…read moreperson in the office, email, voicemail and with the staff on the phone. 4 weeks of trying to reach her or get her to call me and nothing!!! She owes me a $175 refund and is avoiding me. This is ridiculous! I had my initial eye exam April 17, 2025 and did not receive the correct lenses until June 25,2025. Twice they were made wrong. Just this alone is reason enough to avoid this place, but her lack of ethics and no customer care makes this one of the worst places I've done business with. When I ask the ladies in the office who owns this place they won't give me their info and say Leti is the manager...and she handles customer service issues. Well who holds Leti accountable if the owners can't be contacted? Well I hope they read it here. Stay away from this place! Take your hard earned money elsewhere! I warned Leti in messages I'd give her an opportunity to reach me before I left any reviews... it took 4 weeks of no return calls to get me to this point.

I have been going to this office for over 8 years and I can honestly say the care has always been…read moreexceptional. The doctor is knowledgeable, patient, and truly takes the time to make you feel comfortable and cared for. What really stands out is the staff they are always kind, welcoming, and somehow remember me every single time I come in. It makes such a difference walking into an office where everyone treats you like family instead of just another appointment. I highly recommend this office to anyone looking for an eye doctor who genuinely cares about their patients.

It's amazing place , very nice staff with great Doctor…read more "I had an amazing experience at W shields ,OD The staff was incredibly friendly and knowledgeable, helping me find the perfect frames to suit my face shape and style. The optometrist, was thorough and explained everything clearly during my eye exam. The technology they use is top-notch, and I appreciated the detailed report of my eye health. The selection of glasses and contacts is impressive, and the prices are very competitive. I ended up getting a great deal on a pair of designer frames. The customer service was exceptional, from the initial consultation to the follow-up appointment to adjust my glasses. Everyone was courteous, professional, and genuinely cared about my satisfaction. I highly recommend [Optical Store Name] to anyone looking for excellent eye care and personalized service. I'll definitely be back!"

The people were really kind and informative when they were giving me my complementary classes,…read moreadjustment and cleaning. Very professional and nice.

I had an appointment at 10am & sat there until 10:50 for a pre-test prior to seeing the doctor. A…read morepatient who had an appointment at 10:15 complained & got this pre-test before me so they get to be seen before me even though my appointment is before theirs. All I got from the guy working there was that there was a scheduling mix up so it's crazy today. I left. Never wasting time there ever again.

I've been a customer for three years and love this place. Yesterday I woke up with a very painful…read morestye that was blurring the vision in my right eye. I ran over to Murata Eyecare and explained my situation. I did not have an appointment yet Dr Murata and his staff managed to squeeze me in. He drained the stye and prescribed some antibiotic drops. He checked to make sure my eye was not infected and gave me a follow up appointment in one week. My eye felt 100% better after leaving there. I simply love Dr Murata. He is thorough, knowledgeable, and really cares about his patients.

While Dr. Karlyn Murata and her assistant were very nice and I was happy with the eye exam, this…read morebusiness failed on an entirely different level. Despite me insisting when I made the appointment that they check that my insurance was actually accepted (and me insisting to check the Insurance name and ID number), they said it wasn't necessary as they already found me in their computer system. However, after the eye exam and when it was time to try on glasses they had me under the wrong insurance (and an insurance I am no longer on). Thus, essentially nothing was covered and I was left without new glasses. Despite my protestations, they chalked this up as "mistakes happen." However, I am a client and a patient whose time and money is just as valuable as theirs. I had to use my precious and valuable sick time to make and keep this appointment and yet I received nothing from it. I have to now take more time off and find a new optometrist and get new lenses/frames elsewhere. This could all have been avoided if they simply listened while making the appointment and checked the insurance information I had wanted to give them. While I appreciate that they gave me my updated prescription, this does not negate the careless regard to checking insurance nor does it negate the disregard afforded to me as a patient. I would highly recommend that if you do make an appointment with this place that you insist that they confirm they have your correct insurance information. I am very frustrated and disappointed by this business.

If you're looking for an eye doctor, STOP right here. I am not even joking. I called a whole bunch…read moreof places to find an eye doctor. Out of everyone, the phone call I had with this place was so sweet and kind. This was my first visit here, and I have to say.... Dr. Ryu, the eye doctor was AMAZING like SERIOUSLY. AMAZING AMAZING. 10/10 He took his time explaining everything in simple, easy-to-understand terms, which really helped me learn a lot about my eyes and vision. I left feeling informed and enlightened. You can tell he truly cares about his patients and wants them to understand what's going on. There's not a lot of doctors that are like that'. This one is special. 10/10 amazing workers. They were helping me find what glasses looked nice on me and took their time helping me find a pair. 10/10 experience overall. I highly higly recommend going here for your yearly exam or check ups.

Came today and booked an appointment. There are 2 ladies at the reception sitting and no one…read moreinside. Asked to try glasses to and they refused as they have to clean it after. How would I know if it fits me then? And you can clean it, it's your job! Asked to know how much the lenses will cost us, she refused and said it is a big list to go through. Again 2 employees working and no one inside and they will not do anything. I canceled my appointment and will go somewhere else.

Was looking for a new optometrist asap, and Doctor Feldman was so accommodating. I waited very…read morelittle time to get seen, parking was easy to find and the receptionist was the sweetest. I had a great experience and was super grateful to be seen here. Will be getting my glasses in 1-2 weeks after not having them for 2 years. The care was perfect and Dr.Feldman answered all my questions and took his time. I really felt seen and heard. They even accepted my medical insurance, I totally recommend to come here! I'm already referring my sisters here.

Lovely receptionists, easy parking, and what a pleasant and thorough doctor. He is knowledgeable…read moreand makes you feel at ease. Highly recommend this optometrist

Dr Rogers is a kind and welcoming person however on the other side of it is the staff will be nice…read moreat first but until last few years and till now I will not be return to this optometry office or recommend this place. I've Had my final bad experience with that staff of ladies. Ordered new eye wear frames that they advised would be what I was looking for. The test was when I received my new eyeglasses seem to fit just right until I attempted to use my eyewear that was very costly Frame with eye proscription did not measure up. My proscription is for distance and lower portion for reading. I had to lift up head to use the reading part of the RX while am working on a computer screen which gives me neck ache that can over time cause more damage. After speaking with the staff (woman) who answers the phone which could be 1 of 3 staff employees told me they would not exchange the frame and the dimensions they used were only slightly off from what I requested. The option she provides to make this horrific eyewear experience right was to just refund the amount and the manner tone she gave was firm and not pleasant and would have to come in office within 4 days. A refund was not the answer to my problem I just needed it fix and not to my expense. Other option was they can raise the reading portion of the proscription they I'll be then dealing with my distance which is a driving motor vehicle issues since I need that for distance. This is poor experience and will have to cease from this establishment/business with them if they cannot fix and order me the frame but they will not exchange the frames out in any event. Am guessing they don't care if a customer is dissatisfied even when it's not that consumer fault. Even though the web site says and I quote "We take pride in making sure our patients are fully satisfied with the services we provide" is a false statement on their part. Good luck.

This place was clean and nice. The selections were good, and…read morethe service was great. I'll be returning in the future for sure.

Dr. Paruangao is good but the staff, especially the guy named Ruben is just the worst! I had to go…read morethere three times to get them just to correctly order my contacts. One excuse after another why they did not place my order as promised. Five weeks from my last visit with the Optometrist and today they assured me, once again, that they would place my order. It's a shame, as I have been a patient of Dr. Parungao for many years, but I will never go there again and find it necessary to warn others about the incompetence of her staff.

I came here when I had an emergency with my eye. They got me in quickly and the entire staff was…read morevery warm and welcoming. They even followed up with me the next morning to make sure I was doing ok. I felt very comfortable here and will definitely be back for my eye care needs.