I have lived in several Hadley buildings over the past 25 years, and they have all been clean,…read morewell-maintained, with reasonable rent (with heat and hot water included) and wonderful and responsive maintenance staff. The floors are always beautiful and the coin op laundry rooms are also always cleaned and appliances updated as necessary. Hadley is also very quick to clear sidewalks during the winter and also mow and plant in the spring and summer. They have been around forever and their experience shows!

This was the best property management company I have every dealt with! The maintenance…read moreteam is top notch and the brick apartment building is very quiet. I lived in a residence on Elm Street in West Haven and I couldn't be happier. They responded the same day when I called when I lost my apartment keys. The apartment I moved into had just been updated with new kitchen appliances and the place was spotless. I was sad to leave but I was moving out of state.

My partner and I came to New Haven with a carload of belongings and no place to stay. We were…read morelooking to move into an apartment before starting graduate studies, and we walked into Farnam Realty on a whim. (Bo, the greeter pup, was too cute to resist.) Carol and her team took very good care of us. As first-time renters, we needed all the help we could get! Carol listened attentively to what we wanted, and she showed us exactly that. She was honest about our budget and about the properties we viewed. All of her help was professional and encouraging. While we waited to arrange our lease, Farnam Realty Group helped us find a place to stay for the evening. Carol worked quickly and efficiently to move us into the right home. She even helped us negotiate a monthly rent that allowed us to remain on budget. Our lease was finalized within 24 hours of our first steps into the office. My partner and I are so grateful for Farnam Realty!

Disclaimer: this review is written by Will's partner, who hates making accounts but hates Farnam…read moreeven more. Thank you Will xx DO NOT RENT HERE. Greed, incompetence, and apparent hatred for their tenants. My partner rented from Farnam for seven years, but I couldn't tolerate more than one. After fixing up our poorly maintained apartment and receiving confirmation for a lease renewal, we were suddenly forced to relocate at tremendous personal expense. Farnam didn't even communicate this information to us; my partner had to leave work and drive to their office, as always, to find out they had lied to us yet again. (There are more horror stories that I won't even get into here.) All this strife so that landlord Carol could continue raising rents for the next sorry tenant. The brokers are friendly while coaxing you into a lease; after that point, they genuinely don't care whether you live or die. They will lie to you for no other reason than their own laziness and convenience, and that's only if you manage to get anyone to talk to you in the first place. I'm disgusted with Joey Felton and Zak Kampton, but I'm still not sure whether they're malicious or just incompetent. Carol Lopez-Horsford is evil. I heard her shouting and degrading the maintenance staff multiple times while I was a tenant, and she appears to be hated by all who have ever known her (including brokers who escaped to other companies). The maintenance workers were the only positive part of my experience, but even they couldn't manage to keep mice out of our apartment. Yes, New Haven has a pest problem, but it doesn't help when the house is literally full of holes. Of the four apartments I've rented in this city, Farnam's was the worst maintained and worst managed by far. We are thankful every day to no longer be in business with Farnam. It's harder to find a decent private landlord, but so worth the effort! P.S. It's common knowledge that they buy fake positive reviews. You can literally tell which ones those are on this Yelp page. Lies as always.

Dan is responsive and polite. He got back to me right away when I contacted him for A/C vent and…read moredryer cleaning. He gave me a real estimate on the phone, not mumbo-jumbo like some of the services advertised in Val-Pak mailers. He called to confirm the service the day before, gave me an 11-1 time frame for the next day then called about 30 minutes before arriving and arrived a few minutes before 11! He and his work partner were friendly and explained everything they were doing. They kept me updated during the job and took before and after pictures. I am thrilled with the work and the customer service I received. I'll definitely use them again.

Dan (Carroll's Handy Service) does a meticulous and complete job cleaning/sanitizing HVAC Air Ducts…read moreand Dryer Vent. Explains the entire job/problems and takes his time, not rushed. Very easy to communicate from start to finish. I had this done before by another vendor- absolutely no comparison to Dan's thoroughness, knowledge, and equipment. Very fair pricing too. Highly recommend!

Looking for a rental in New Haven? MM has prime properties. They will check all your boxes. Updated…read moreunits with the features and amenities you need and want. Easy to work with agents and management that cares. This has been my experience with Mandy. Give them a call and let it be your experience too. Rob B

Their handling of their tenants and treatment of us as neighboring property owners has been nothing…read moreshort of appalling. For YEARS, their tenant has been destroying portions of our property, and despite being made fully aware of the situation, Mandy Management has failed to take any meaningful action to stop the damage, only to ignore us throughout ALL THESE YEARS even law enforcement. Instead of addressing the destructive behavior, they have turned a blind eye, excused the tenant's conduct, and allowed the situation to escalate. The tenant informed the police Mandy Management advised them to cut down all our trees. The situation has become even more distressing because their tenant frequently yells and screams at us in the mornings -- right in front of me and my disabled children. This is harassment, plain and simple, breach of peace as the police stated. It has created a hostile and unsafe environment for my family, which no one should have to endure in their own home. Mandy Management has done the opposite: they ignore legitimate concerns, enable their tenant's destructive actions, and allow them to lash out at their surrounding neighbors. Their negligence and hostility have caused unnecessary stress, financial loss, and damage that could have easily been prevented with even the most basic level of professionalism and accountability. If you are a property owner or renter considering hiring this management company, beware: they do not act in good faith, they do not protect property, and they certainly do not treat others with respect. Their conduct is a liability, not an asset. My children should not have to suffer daily in their own home.

Bee is amazing to work with! She helped me find tenants for my one-bedroom apartment in Bridgeport,…read moreand the whole process was smooth from start to finish. She's detail-oriented, professional, and really driven to make sure things get done right. What stood out most was how responsive and organized she is in her craft, and you can tell she genuinely cares about her clients and their properties. I'll definitely be considering Bee to take over full management of my rentals in the near future.

I had a wonderful experience working with Brethela ("Bee") to find the right tenant for my rental…read moreproperty. From start to finish, she was incredibly kind, patient, and understanding, especially of my desire not to rush the process. She truly respected that finding the right tenant was more important than finding one quickly.

I was deployed for almost a year and used Pro Property Management. I have to say they a very user…read morefriendly, attentive, and their communication was spot on. This was my first experience with a property manager and would recommend them to anyone who is looking for professional perfection! Thank you!!!!

Very professional and honest. I am the property manager for the Fairfield county area and I have…read morevery good relationships with all my investors. In fact I make them feel like I was their working partner with their properties.

After interacting with a series of sketchy landlords via Craigslist (yes, a bedroom door is…read moreessential...and no, I don't believe you when you say it'll be installed in a week), I stumbled upon the CA Website and decided to give them a call. I was visiting New Haven the next week, and they said they had a few properties in my price range and told me to stop by. The minute I walked into CA White, I was greeted with sincerity and professionalism. Linda is an absolute pleasure to deal with. She's fair, kind, and has always been responsive. I looked at one of their luxury 2 bedrooms earlier, which was beautiful, but I was looking for something a little more modest. I ended up signing onto an apartment at 84 Howe St (Campus View), and while it's an old building, it's well maintained, really fairly priced, and located in a safe area and convenient distance from Yale. I really recommend renting through CA White!

I just called to ask a question about residential rents and the woman who just answered my call…read morejust hung up in my face. Imagine having to work with them about living there.

This company is very unprofessional in how they relate and or respond to the people they rent…read moreapartments to. I lived at a house on 180 west rock ave under their management and it was a struggle to get things fixed and or corrected, First off they didn't have any fire/smoke/carbon monixide detectors anywhere in the house until they were told by the courts to install them ( required by law ) ! The owner /broker is also a licensed real estate agent for remax showcase ( Dave Candelora ) .. but yet allows this stuff to continue to happen. My family experienced problems right from the start of our living in their house,when we viewed the apartment we made an agreement with their leasing agent/ manager/ representative ( Gisele ) that they would install a dryer and washer hookup in our apartment before we moved in of March 2023 but that didn't get done until August only after we kept calling to get these hookups installed and then it took them about 5 days to complete the necessary work required to complete the hookups. The plumbing constantly had problems because of how they installed things improperly. The kitchen sink constantly became clogged and they had to send out a repair person on a regular basis only to fix it temporarily. I can only remember 1 time when something was fixed properly and promptly and that was when the gas stove had a problem, they sent an outside vendor to fix/ repair the issue the same day it was reported due to the fire department being involved. They tried to evict us over false claims of having doors and windows blocked with stuff and we fought these false claims in housing court and had the case dismissed due to lack of proof, but I had to take multiple days off of work in order to appear in court to fight against the false accusations. They didn't renew our lease earlier this year and ultimately got the court to make us leave, which was a blessing in disguise. But now they refuse to refund me my security deposit of $1950.00 plus interest for 3 years/5 months and it looks as if I will have 1 last fight with this business in small claims court in order for them to do the right thing. I want anyone and everyone to be aware of this company and its management team and how they don't act professionally or honorably , pass the word along to anyone you know looking for a place to live in the greater new haven area.

No follow through on emails and phone calls. Safety concerns have been relayed that are brushed off…read moreand almost a year of emails asking for updates on basic property maintenance i.e. grass, fixing decks, etc have gone unanswered

Melanie is an absolute GEM of an agent. We worked with Melanie as first time buyers. She didn't…read moresimply guide us through the process (which, I'll add, she did so wonderfully), but she really cared about finding the exact right fit for us. She never pushed us to make a decision too quickly, tried to convince us that we needed something more expensive than our range, or tried to brush away our concerns in favor of trying to close a deal. In fact, Melanie's knowledge and attention to detail caught red flags in properties that we never would have known to look for, saving us wasted time or even major headaches had we moved forward with those properties! Melanie is extremely detail-oriented and frequently was reaching out with properties she thought were a good fit (and they genuinely were properties that met our specific requirements -- not some general email blast). She is also extremely responsive and very fast at setting up showings, which is so crucial in such a fast-paced market. When we finally found "the one", Melanie worked tirelessly to make sure we closed quickly and on time. She even helped us negotiate with the seller after the inspection to put some money back in our pockets. She really didn't have to do that, as she knew the deal was going to go through regardless. But she genuinely went above and beyond what she had to do, and for that we are so grateful. In fact, we raved about Melanie so much that the owner of the condo we were renting hired her to sell the condo after we moved out (it closed in less than two months!!)

Jack Hill was wonderful to work with. He has roots in New Haven and his knowledge of the nuances…read moreof neighborhoods and the local real estate market sets him apart. Selling a home is extremely stressful. In my case, I was living in a different state and cleaning out the home on weekends and vacations. Jack's extensive network of vendors were reliable and delivered quality results, helping me with the final touches needed to get the house ready to sell. I highly recommend Jack Hill to anyone looking to buy or sell.