This business has gone insane with their prices. They are way too expensive. Pants $5 and shirts…read moreare $4.

took my suit here, suit Came back smelled wretched And shrunk. Really disappointing go anywhere elseread more

Love, Love The Laundry Fairy!! It's been years, shes a life saver. Excellent service,read more

We love Laundry Fairy!! It is so convenient! The staff are all amazing and they take the time to…read morecare about their customers!!

If I could leave zero stars, I would. I dropped off my…read moreclothes on Friday with the understanding they would be ready by Saturday. When I went to pick them up, I was told their system was down, and my order wasn't ready. This left me with no clothes for an out-of-town event I had that same day. On top of that, I specifically requested no creases in my clothes, yet they completely ignored my request and pressed them anyway. What's even more disappointing is that the employees themselves admitted they are aware customer service is no longer what it used to be. Overall, this was a very frustrating experience. Poor communication, lack of attention to customer requests, and unreliable service. I will not be returning.

Ever since they have been under new ownership the service has gone way downhill. Due to repairs…read morethey have to send everything off so dry cleaning takes almost a week now. I dropped off 3 pants and three new shirts and they apparently lost my shirts. Can't get anyone to call me back about replacing my new shirts. Will never go back. Would give zero stars if I could.

I go here frequently with my sister. The owners are lovely and are always gracious and willing to…read morehelp. There are plenty of machines in varying sizes, and the prices are comparable to other places. We always feel safe and welcomed here. I would not go to another laundroma.

Very nice and helpful owners. They keep the washers and dryers clean and we'll maintained.read more

Very highly recommend. Professional, prompt, courteous. Overall wonderful people with good customer…read moreservice as their focus.

Awesome customer service. We've never seen prompt responses, timeliness, and professionalism from a…read moreservice vendor like we've seen with the folks at LaundryMaids

I went back and looked at the low review from 7 months ago and was relieved I'm not alone. I've…read morebeen there once or twice with no issues. But, the last time I dropped my comforter off on 8/30. I hadn't received a call back, so I went to pick it up the other day. Once I got home, it was VERY obvious that it hadn't been cleaned. The guy that worked there said he's been working there for 17 years, but couldn't give me a refund or ensure he would actually clean it again until he talked to the owner. He wasn't friendly about it either. He said it might be Monday before he could talk to the owner, but he couldn't guarantee anything, so I chose not to leave it there. He wouldn't give me the owners name or number either. It was very bizarre. Basically just stole $27 from me.

So, I tried another dry cleaning service when we moved here but they acted indifferent. Then I…read moretried Legacy and met Siraj. Have used their service for over 3 years now and Won't go anywhere else. Talk about Great service wand I mean superb service with professional and friendly service. If I have a special request, he shows me their expert attention. I'd Totally recommend this service!!

This place is horrible! They damaged my dress and the man that runs the place was so disrespectful…read more He said they are not responsible for the damage. This dress has to be dry clean and I don't know what they did to it. It had large silver studs like the picture below and was returned without them. Now is a simple black dress with marks where the studs were. Awful place! They don't care about your garments and will not stand behind their services. Response to the managers false comment; All one has to do is look at your reviews. You are supposed the be the experts. If the garment says dry clean only, all we know is to have it dry cleaned. At some point, the dry cleaner must flag garments they know could be an issue and let the customer know. This didn't happen because you are not an expert and you run a very bad dry cleaning service. You claim we cursed. What really happened was, when we realized this place would not take responsibility, my husband said let's just leave, this place is trash. The manager responded "you're trash mother f****r" as we left. In the end, everyone has to decide whether to trust this place with their garments or not. We never asked you to replace the dress or give us anything. We just wanted to know why something like this can happen and how to prevent it in the future. This review is just to help others decide whether to use your services because we've already decided.

Terrible place. Destroyed my clothes and refused to fix the problem. I left a bad review and the…read moreowner attacked me and called me dishonest. Total trash business and the owner is a turd. They also use scented candles all day in the store, so my clothes smelled funny. This is the correct business at 15201 Mason Road in the strip mall with Dominos at the end.