personal, professional, polite. The 3 P's I look for. They were ahead of schedule by weeks. I…read morewill use them again. Offer a Veteran discount as well.

I needed a large double hung window for a house I was rehabbing and preparing for resale. I priced…read morethat window at every conceivable outlet I could think of, here on the Eastern Shore and beyond. Wilkinson was recommended by a friend and I called Victor and was surprised at their price....1/3 of the highest price I got a quote on, and about 1/2 of the average quote. Sent them a check, and within a few weeks, went over to Chesapeake and picked it up. Superb quality, heavy, and incredibly well made. Do business here....for sure! I will! Ken Dufty, Exmore

I found out about Thompson Creek Window Company through a mailer that I received in January 2020…read more I was already in the process of looking to replace the windows at my home since I could feel the cold air coming in from outside during the winter. They were long overdue to be replaced. After contacting them at the number on the flyer, they scheduled an in person appointment to go over the product and pricing. This appointment was at the end of January, before the Covid pandemic began. The factory consultant that came for this visit was Danya Rosales. The beginning of the consultation was fairly standard. She asked about what we were looking to do, what type of budget, etc. The focus would be totally on windows. She would then take initial measurements for the windows in the house. There were only 8 windows. Next, we learned more about their window product. They only have one kind of window, so you don't have to look through all different kinds to choose one. We would watch a short video about the company while she went out to bring in one of their windows. The window that they have was actually a pretty good window, with some security features in it as well. After looking over the window and being able to test it out, it would be time for the sales pitch. There would be talk about comparisons between windows from them and other places. Their windows are manufactured in their own warehouse and comes with a 50 year warranty, even for the screens too. The initial cost that is given is their one year price guarantee, but it will likely not be the lowest price overall. After going back and forth for a while in negotiations and trying to have the best rate possible, I was able to get it for about 35% less than the original quote. They offer financing options through GreenSky. In this process, I never felt pressured to have to purchase anything. In the following week or so, they would bring someone out to the actual measurements since all is custom made at their factory. Fast forward to the end of February. On the last week of February, it was time for the window replacement to take place. The project manager, as well as the ones doing the window replacement arrived around 8 am as expected. The installers really well with having ground coverings and keeping things clean inside the house when taking out the old windows and putting in the new ones. I think one of the installers was new to doing windows just based on what I observed. In general, they did a pretty good job with the windows. They went overboard though with the caulk. They finished the project around 3 pm that afternoon. After everything was done, we did look back over everything over the following few days. The biggest thing was the sloppy job with overuse of caulk. I did let the company know. They would send another team out in April to fix the issues. The only after issue that I had after the the initial work was done had to do with payment. I originally pre-qualified for the GreenSky credit, but I ended up going another route with a zero interest offer. However, that same day, even after talking with the project coordinator, Amanda Esteme, they charged the GreenSky account. This was not Amanda's fault. With having some issues still left to resolve at the time, she said don't worry about payment until that part is done. However, their finance department held the GreenSky account hostage with the payment until they were paid in an alternate way. I had to do a formal dispute with GreenSky as well due to this. I feel like in this scenario, the finance department didn't care about me as a customer; all they wanted was the money regardless. They made me feel like I was trying to stiff them on the payment, which was not the case at all. It did get all sorted out in the end, but it almost lost my ability for the zero interest offer I had elsewhere because of putting the charge on the GreenSky account. The overall experience with Thompson Creek was great. The windows are still working well today and haven't had any issues to contend with them. The finance department issue is the only reason they didn't get a full 5 stars. I would still recommend checking them out if you are in the market for windows.

Thompon Creek Window Company has substandard installations. The project was initially installed…read morewith incorrect paneling, caulking was cracking and had to later be redone, and patio door was installed with missing parts. It took them 4 different dates to complete an installation that was scheduled and promised to complete in December 2025. The project was not completed until Feb 6, 2026. Do not use! I asked for compensation and reduction of cost, I was offered $500 after requesting to speak with a manager for 1 month and a half. I took off 4 days of work. There were 3 different issues that should have decreased costs by at least $200/each and I requested $1000. WARNING- THEY WILL BREACH THE CONTRACT AND OVERCHARGE FOR A SUBSTANARD INSTALLATION.

I had a wonderful experience with home genius exteriors from start to finish!…read more My initial contact was with Angel who knocked on my door, he was super nice and funny and explained the issues with my roof with confidence and a knowledge that I can trust. He was the one that brought me into the Home Genius family. After that I connected with Trae who did a full and detailed inspection of my roof and attic and what initially started as a short inspection turned into a conversation that I thoroughly enjoyed. He explained everything to me and I had the upmost confidence that they would take care of me after talking with him. And then came the actual day of install. Matthew and his crew did everything that was promised from Trae and Angel and I couldn't be happier. My roof and trim look so good and I've already had my neighbors come and compliment me about it. Overall, I knew I needed a roof, and was looking for the right company, and not only did I find a company that does great work but I am happy to say that I am a part of the Home Genius family and couldn't recommend them to anyone else!

I would strongly recommend never using Home Genius Exteriors (HGE) for a roofing project--or any…read morework on your home. Our experience was beyond frustrating from start to finish. What was promised as a smooth, professional roofing project turned into a prolonged, disorganized, and deeply disappointing ordeal marked by poor communication, repeated delays, and a complete lack of accountability. This was not just an inconvenience--it was an unacceptable experience that has left us extremely dissatisfied. Communication from both the project manager and crew was virtually nonexistent. There were multiple days when no one showed up at all, and other days where productivity appeared minimal at best. We were originally told this would be a one- to two-day project. Instead, it took seven days to complete what should have been a basic roof replacement. That level of inefficiency and lack of coordination is inexcusable. Even more concerning was the condition in which our property was left. Nails were scattered throughout the yard, debris was left behind--including cigarette butts--and there was little to no regard for cleanup or the safety of my family and pets. This created a legitimate safety hazard. At one point, a member of my household stepped on a nail. Fortunately, it did not puncture the skin due to thick footwear, but the situation could have easily resulted in serious injury. That level of negligence is unacceptable. To make matters worse, the roof was not completed as expected, and despite repeated attempts to get answers or support, follow-up from the company has been severely lacking. We were told multiple times that someone from upper management would contact us--yet weeks later, we have heard nothing. Instead, we continue to receive generic emails suggesting they would like to do future work for us, which is both tone-deaf and frustrating given our experience. While some form of compensation was offered, it was nowhere near adequate considering the delays, safety hazards, and overall lack of professionalism we endured. Overall, this experience demonstrated a serious breakdown in communication, project management, and basic respect for a customer's home and safety. I cannot recommend this company under any circumstances.

I don't think many of us plan for a roof replacement. I wasn't planning on having to have my roof…read morereplaced this year. I had someone come out as I was looking at having gutters replaced. The one I talked to about gutters showed me photos and some of the shingles had a hole in them and said I should have a roof inspection conducted. After that, I turned to Yelp to look for companies to have a roof inspection completed. There were several to choose from, and I had a few come out to look at the roof. Inspectors from two different companies were supposed to come out the following day. The first one was a no show, but Cleus Staple from Revamp Exteriors came out at the scheduled time. This visit occurred on July 13, 2025. We stated outside to look over the roof. He was thorough in checking out the roof. He confirmed the same thing the gutter representative told me. He also went into more detail and showed dips and such in the shingles too. We came inside and he went up into the attic to check out the roof from that angle. Apparently, some of the drilling for the solar panels I had gotten a few years back made a hole into the attic from the drilling of the solar panels. After that, we sat down so he could go over the product that would be used for rebuilding the roof, as well as changes in the building codes as the roof that was currently on there was over 20 years old. The old shingles were a three-layer design, while the newer version is a five-layer design. There was a waterproofing barrier as a part of it, as well as the roof would be resistant up to 130 mph winds too. He was able to answer every question I had asked, and he was up front and honest about everything. After going through everything, and based on this experience, I decided to pull the trigger and go with them to do the roof replacement. We got to choose from a variety of colors too. They do have financing available through Service Finance Company. They did tell me that it would be over a three-day period. The first day would be getting the solar panels down in preparation for install. The second day was the roof install, and the final day was getting the solar panels back up and running. After getting things settled, the roof replacement was scheduled to begin on July 23, 2025. A few days later, they were able to move up the start date to July 22nd due to better weather conditions. The first day was pretty easy. It was just getting the solar panels down. All of the solar panel work was done by Solar Unlimited. The next day was getting the new roof installed. It was a noisy day, but it really didn't affect me working from home as usual. I did come out a few times to see how things were going, and I was glad I was not the one doing it. It looked really good after everything was completed. It took about 9-10 hours total. The following day, Solar Unlimited came back to re-install the solar panels. The morning after the solar panels were put back up, John from Revamp Exteriors came over to do a final inspection after everything was completed. There were no issues, and he shared those pictures with me, which he said I can use them. Overall, this was an excellent experience with Revamp Exteriors. They were quick to respond to all my questions, and they were able to give me everything I need to submit for a homeowner's insurance discount for a new roof date. Although the cost can shock you, it will be great in the long run since it's considered a 50-year roof. In the future, I may need to look at having the vinyl siding replaced at a later time, and I will definitely turn here first when that time comes. If you are looking at having some home renovations completed, you need to give Revamp Exteriors a call. You won't regret it.

Scheduled an appointment for an estimate on my project. They never showed. No call, nothing…read more Disappointed cause I heard good things about them. Oh well!

Highly recommended! One of the best home improvement related businesses I have ever dealt with…read more Great workmanship and attention to detail, fantasic communication at every point, and thoroughly professional in taking care of everything in a careful way. I am very pleased with the glass and hardware products I had installed. I had an old aluminum framed glass panel and door replaced with a frameless set--the results were great! I have a discerning eye and this exceeded my expectations--all at a fair and reasonable price!

He came fixed a botched job from safe step. I would recommend him. Safe step not so much.read more

Ricky and his crew did an amazing job reroofing our house. He was fair, reasonably priced, and…read morealways explained options before starting the work and when he ran into a couple of unexpected unforeseen conditions during the tear-off.

I was preparing to sell my house and needed to have a new roof installed before putting it on the…read moremarket. Fortunately, Ricky was referred to me by a friend who had his roof done by him and said he was extremely reliable and would do a fantastic job. So, I called him to schedule an estimate, he showed up ON TIME (great sign!), and the price he gave me was very reasonable. I decided to go with him to have the work done and am VERY glad I did! From start to finish, Ricky and his employees were beyond professional and true to their word. Not one single day were they late, NOT ONE, nor did they cancel or no show (something I've had frequently occur in the past). I was able to observe some of their work during the process and it was obvious they were experienced in their trade and took pride in their work. Once everything was completed, my home looked almost entirely brand new, and was beyond amazing! To say I was happy with the final results would be an understatement. I also have to add, not only did they do superb work installing my new roof, but they did not leave a single piece of trash, old shingles, nails, or anything behind. They even walked around my entire property ensuring every nail and small pieces of shingles and wood were picked up! I'm glad I trusted my friends recommendation because the service I received from Ricky and his employees was A+ top notch and I would highly recommend his company to anyone who wants the job done right!

Very accommodating. Explained what I wanted. Showed up on time and worked quickly, but did it…read moreright. If need windows, give them a call.

From the owner: Williamsburg Window Company installs NEW Replacement awning windows, bay windows, bow windows,…read moredouble-hung windows, casement windows, gliding windows, sliding windows, picture windows, and specialty windows in Hampton Roads, VA, and the surrounding areas.

Mr. Rogers Windows:…read more We decided to replace our front entrance to our home and the Kitchen Window. I saw a commercial on. TV and decided to give them a try. Mr. Eric Fox was our Sales representative. He arrived on time, had an ID, introduced himself. His Sales presentation was excellent and was a credit to this company. He was courteous, complete, knowledgeable and gained our interest. He impressed us, stepped outside to give us time to decide. ( I don't like pushey Salesmen ). We invited him back in and proceeded to make the purchase. The crew led by Mikey, Ivan and Arrow arrived on time. They began to remove the front complete front door in closure and one did the same to the Kitchen Window. The men arrived on time, producing ID, introduction and worked diligently. In a reasonable amount of time for such a large job. When finished, carted all my debris away as well as cleaned the area. The new addition to our home made the Wife very happy . Thanks to all involved for a job well done.

We had a great experience from start to finish. Our sales person was upfront and gave us a fair…read moreprice. They were open and upfront with how long it would take to order supplies and install. On installation day, the guys were friendly, helpful, and literally rolled out the red carpet! The job was complete in 2 days and they never left the house even during breaks. The windows are beautiful and a great high quality. Worth the extra money. We will definitely use again in the future when ready to replace new windows.