I had such a genuinely great experience at The Dental Implant Center in Portland that I felt like I…read morehad to share it.
From the very first phone call, everything felt easy and welcoming. I scheduled my consultation with Brian, and even before I came in, he was asking thoughtful questions and just generally made me feel taken care of.
When I arrived, the office didn't feel like a typical dental office at all--in the best way. It was calm, comfortable, with music playing and real plants. Brian greeted me by name right when I walked in (which honestly goes a long way), offered me something to drink, and made the whole check-in process feel relaxed instead of clinical. We ended up chatting for a bit, and it felt more like catching up with someone than sitting in a waiting room.
Estella took me back for full 3D X-rays, and she was just as kind and easygoing. After that, my husband and I waited briefly in the consultation room before Brian came in to go over everything. He explained my X-rays clearly, answered all of my questions, and made sure I felt comfortable with what was next.
Then Dr. Adam Marina came in and walked me through the procedure. (Two implants and a bridge.) What really stood out to me wasn't just how knowledgeable they both are, but how genuinely kind they were. They took the time to connect with us, shared a bit about themselves, and asked about our lives too. It never felt rushed or salesy--just real people who care about what they do and who they're helping.
At the end of the consultation, there was zero pressure to book anything, which I really appreciated. It was just a handshake, a smile, and a "whenever you're ready." That alone made me feel confident moving forward--and we ended up scheduling my implant that same day.
When I came back for the procedure a week later, everything was just as smooth. Brian greeted me again with that same energy, Estella made sure I was comfortable (even brought me a blanket, which I didn't know I needed but absolutely did), and the whole team worked together seamlessly. Dr. Marina and Estella were in sync the entire time, and their in-house lab technician, Bruce, handled everything efficiently and with so much attention to detail.
I've worked in the dental field before and have had other implant consultations, so I don't say this lightly--this team really stands out. The level of care, professionalism, and just overall human kindness is something you don't come across everywhere.
I'm honestly so grateful for the experience and actually feel good about going back for my next appointment, which says a lot. Huge thank you to the entire team--you guys are amazing.
In a few weeks, I'll be back with before and after pics.