I love giving glowing reviews when they are deserved…read more This dentist office bent a silly dental office rule throughout this country. Because I am new to them, most will demand their own x-rays even though I just had them taken months ago. A simple request of my two previous offices was all that was needed. From my first call to being in the chair having my teeth cleaned was less than a week. Terrific!!! Receptionist Alice and hygienist Jeanette spent extra time talking with me. That made a world of difference! WARNING Caution Tape WARNING Caution Tape WARNING Caution On the way out to pay my small bill, I noticed a basket on the counter with what I thought were free samples. Good thing I asked, Alice said the teeth whitener kits are $5. I bought two. The directions inside the package were just too simple so I went to the opalescence website and read everything. No where did it say NOT to leave the trays in overnight. I do not fault the dentist office. The next morning my teeth were noticeably whiter but my gums and part of my tongue were burnt from the bleach and hydrogen peroxide. It took just under one week to heal.

Everyone at this clinic is great, starting at the front desk. They are always on-time. And they…read moreseem to have all the latest equipment. I have been going here for several years and only had a great experience. Highly recommend.

Dr T. is awesome. My last Dentist was more concerned with volume not care. I had so many issues…read morewith getting proper care. The final straw was enough. I was blessed with Gresham Dental being really close to my house. The whole staff is awesome. I have nothing but nice things to say about the entire services here. Parking lot looks small but it's never been an issue. Looks like I'll be a long time patient here.

Unethical poor work and their "propriety" equipment led to massive costs shortly down the road…read more They wouldn't stand by their work or warranty what they sold me and many others. Disappointing and degenerative malpractice and they only want to charge more money to fix their mistakes. I took my entire family elsewhere. Save yourself the costs and headaches, go elsewhere to an honest dental office. There are plenty.

I do not--and I mean DO NOT--like going to the dentist. In fact, I have such a fear of dental work…read morethat when I was told years ago that I needed all of my teeth removed, I avoided it and instead had teeth pulled one at a time whenever the pain became unbearable. So when I walked into this appointment knowing I would likely need full-mouth extractions, I was terrified. From the moment I sat down, I knew this office was different from any dental office I had ever visited. The staff's kindness and compassion immediately stood out. Patrick, the dental assistant helping with my care, was an absolute ray of sunshine. He treated me like we had been friends for years. I hadn't eaten that morning, and my blood pressure was a little concerning. Without hesitation, Patrick offered me part of his own lunch to help. Beyond that, he was one of the funniest and most genuine people I have ever met. When you're as fearful as I am, having someone who can make you laugh and feel comfortable makes all the difference. My 7-year-old daughter was with my wife and me during the visit. When she heard I was going to have surgery to remove all of my teeth, she became upset and started crying. Patrick immediately comforted her with a hug and helped calm her fears. The rest of the staff went above and beyond as well, taking her to the front desk, letting her pick out a toy, and keeping her company while I underwent my procedure. Dr. Nguyen was equally amazing. Throughout the entire procedure, she continually checked on me to make sure I was comfortable and not in pain. The team even covered me with a weighted blanket to help me feel more secure and relaxed. Every step of the way, Dr. Nguyen and her staff did everything possible to make sure I was comfortable, cared for, and supported. For someone with severe dental anxiety, this experience could not have been more positive. The compassion, professionalism, and genuine kindness shown by everyone in this office were unlike anything I have ever experienced in a dental setting. If you're nervous about going to the dentist, this is the place to go. They don't just care for your teeth--they care for you as a person.

I had an emergency with my 15 month old, and I was near Advanced dentistry in Gresham, I called…read morethem in distress. They were very understanding and helpful. They took me in right away. There care was very kind, the staff was very friendly and polite as well as Dr. Isaac, he was very patient with us and treated us with full care. We appreciate you guys. Thank you once again.

unbelievable-on a Friday- i broke a tooth and it was cutting my lip. i was headed toward DR. Lu's…read moreoffice so i thought i would stop by & set up an appt. On the way I had a flat tire & spent the afternoon at Les swaabs. Finally got to her office as they were leaving. THEY TURNED ON THE LIGHTS AND FIX MY BROKEN TOOTH! Like i said Unbelievable. I'm soo thankful i didnt have to go the whole weekend with a cut lip and broken tooth. Now that's extra special SERVICE!

wonderful skilled dentist (dr jenny lu) knows her stuff! staff friendly and helpful. unfortunate…read morelocation/parking situation tho... she has been my dentist for25 yrs

Everyone, and I mean EVERYone here is amazing! I have never…read morehad a bad experience here. They take time to explain things, don't judge, kind and friendly. They let you know that they truly care in so many ways. Although we only see them every six months (or so), they always bring up previous conversations and are genuinely interested in the lives of their patients.

Libby is the Dental Tech who has worked on me. She is friendly, efficient and thorough. She…read moreimparts knowledge on keeping my teeth and gums healthy in between visits. All of the staff at Chinook Falls Dentistry are kind and helpful. I've found them to be reasonably priced for the work done on me as well.

Love this orthodontist. Relaxed atmosphere, and kind people. My son need a consult, and our dentist…read morerecommended Floyd. The consult was easy and they explained everything. My son needed upper braces at around 8/9 years old. Process was easy. Consults after the braces came off were quick. He's now 11 and will soon need upper and lower. Front desk staff has always been very friendly. When I e had to call they are great. I have full confidence that it will all go smoothly. Highly recommend.

Brace yourself (pun VERY intended), because this orthodontist office is NEXT-LEVEL amazing. I'm…read moretalking "Disneyland meets dental perfection" levels of fun. If I could give them six stars and a standing ovation with glow sticks, I would. Walking into Floyd Family Orthodontics is like being welcomed into an elite VIP lounge for teeth. The staff? ICONIC. Dr. Floyd? Basically the Captain America of braces. The vibe? A perfect mix of spa day, comedy club, and the set of a wholesome family sitcom ran by an elite squad know as the Avengers (Really led by Brittany) My kid literally asked if we could swing by just to say hi... who says that about an orthodontist?! Well I like stopping by to say hi too. Every visit includes: Professional care that makes you question if they trained at Hogwarts A waiting area so comfy I low-key wish they offered sleepovers Staff who remember your name, your dog's name, and your favorite candy (which, of course, you can't eat with braces, but it's the thought that counts) My child's teeth are transforming like a Netflix makeover montage. I swear I heard inspirational music playing during the last tightening, so much so I'm staring in the sequel. Braces 2 (too). If you're looking for a boring, cold, clinical office -- keep scrolling. But if you want an orthodontic experience so fabulous your teeth might start straightening themselves out of pure joy, RUN (don't walk) to Floyd Family Orthodontics. They'll have you grinning wider than your new wire allows

If I could give Brilliant Smile Dental's team "extra credit" on my review for their office, I would…read moregive them an 11/10 rating on the following three (just to name a few): - Office professionalism overall (clean, comfortable, easy to understand directions). - Phenomenal patient communication (attempting to call me if there is a last minute cancellation I may be able to fit in my schedule; checking on me at end of the day after I have had dental work done, before closing their office & heading home for the night, just to see how my pain is doing). - Their staff's visible collaboration as a team (it's genuine as I noticed prior to even setting foot in the office while attempting to get my insurance set-up & even more noticeable as a patient receiving their care). To say I am "anxious" about dental work is putting it mildly. To say my dental insurance feels like a foreign language is also an understatement. I have unfortunately neglected my dental health for too long and had the hardest time finding a dental office who not only took my insurance, but had a spot for a new patient who had a significant amount of dental work to be done... Dr. Nicole Luong is the best dentist I have had in my dental health timeline and I wish I could reverse time to have started my dental care at this office. Dr. Nicole listens the best she can & it never feels like she is "trying to rush" to get to the next patient, which is historically how most healthcare offices have the ability to make me feel. I have experienced minimal discomfort during my dental work and when there was/is and I mentioned it, Dr. Nicole immediately stopped to do specific tests to see where the discomfort was coming from before adjusting accordingly. Historically, I have always felt like I needed to "question" any decisions being made by a dentist historically; Dr. Nicole Luong is the first dentist that I 100% trust her opinion on everything she is doing and her advice when she has sent out referrals. My highest of praises for Dr. Luong, her team, and her office. Natalie, the superwoman of that office [as observed at my very first appointment and each subsequent appointment, noting her calm and competent demeanor as she worked on my teeth and was able to answer questions from the very small, family-like staff simultaneously], I have no clue if I could have got a single filling in without Natalie being able and willing to explain to me word for word what we were about to do before just the deep clean section when she observed the start of my anxiety! Natalie called me before she left the office to check on my pain twice that week after the first fillings. Whatever Natalie does, it is observed from an outsiders perspective that she is well respected, looked up to, and knows as many answers as she can store and yet will still search any other questions for you if she doesn't know. Natalie helped make the transition to Brilliant Smile Dental easy, seamless, and genuinely feel welcomed as a patient rather than another number or a nuisance. Annalise at the front desk is always kind, helpful, professional & also returns calls if she says she will, which is more than appreciated from a patient perspective than she is likely aware of. Her kindness is likely more appreciated than she realizes; it has the ability to change people's days. Chloe has remained the dental assistant for all of my fillings thus far and from a patient perspective, is competent to work alongside Dr. Nicole and a respectable professional through our quick conversation on the walk to the dental chair. I know I've gone on too long for an online review, but I know the "good reviews" rarely make it to paper because the "heated reviews" are so strong, fiery, and frankly, an easy, entertaining (for the most part), read. On the contrary, despite this being a RAVING review, I do hope you've been able to stick with me to the end & maybe finally swayed to make that call to THIS DENTIST if you've been dreading the process like I was... Because I regret not finding Brilliant Smile Dental sooner!

Great place! Lovely care and really feel listened to & heard. Caring dentist very thorough. Nice,…read moreclean office!

I got two fillings and a temporary for a crown today and I thought Dr Kaufman had a very steady…read morehand and calm manner and as a patient I felt the dental appointment went very well. Dr Kaufman had identified a cracked tooth which the prior dentist had been monitoring. Dr Kaufman said the filling it had was naturally pressing outward on the remaining tooth that this could promote further cracking. His opinion was that it would be better to crown the tooth to better secure it against further cracking. I didn't feel any pressure from him but I thought his rationale made sense so i went with it. I have been going to this dental clinic on SE Stark since before it was Roots Dental and I always had good experiences with the prior dental team. i assume that the prior dentist had felt that Dr Kaufman/Roots would do right by her patients when she sold the business to him/Roots. Since Dr Kaufman/Roots bought the clinic it has had upgrades such as a new type of xray where you don't have to wear a lead apron b/c there is so little radiation. The dental hygienist, dental assistant and all the front staff - everyone is very friendly. The place is clean and has lovely roses to view from one room and rhodies to view from another. Hope that gives some insight into Roots Dental on SE Stark in Gresham. I would recommend this dental office.

Worst dental experience of my life! I'm still dealing with repercussions of Dr…read more Kaufman's "work" in January (it's now June). And it has cost me thousands of dollars to fix elsewhere. I've never left the dentist in tears before, but I did multiple times at Roots. And was told to "sit with the pain over the weekend" and "we won't take you if you call before Monday". Unprofessional, does not listen to patients, and clearly does shoddy dental work.