Request to send off a package and the associate was straight forward and accurate with his dealing…read morewith my situation. The quality of service was sufficient. The value was as well adequate based on my situation.

Xavier, is incredibly patient, kind, and professional, especially when assisting with computer…read moretasks. His attentive and friendly attitude makes every visit a pleasure -highly recommended! Yvonne Akanjo ( aka- NJ)

I was upset before but they took my problem serious and help me really quick…read more Idk the manager name but all staff are doing great and Olivia doing great too. Thanks guys for help.

I wish I could give this store 0 stars. The whole team is very disrespectful, unprofessional, and…read moreinconsiderate, especially the manager, Rima. I wish I could write about my whole experience with them. It was awful. Do not go there!

In the event that you need to send something via USPS, I would definitely go here and drop it off…read moreversus going to an actual USPS location. Everyone that works here is extremely nice and knowledgeable. They also seem like they enjoy being there and are dedicated to helping the public. You can park right in front and you are typically in and out of there and under five minutes. Definitely recommend making a stop so you can avoid the frustrations of the Postal Service.

Professional, and courteous. Love having this little business in the neighborhood. This will now be…read moremy go-to postal, and notary spot

I go to this UPS Store several times a week and I must say Mr. Patel and his staff are always…read morefriendly, efficient and professional. I know I will always get great service, with no long wait because there are always plenty of staff on hand. A couple of weeks ago I had to ship a large fragile antique from Texas to New Hampshire. Mr. Patel explained how it would be packed so the item would be safely transported. It arrived in perfect condition. I rate this store AAAAA+++++! Thanks!

This was my go to drop off and ship packages but find myself not wanting to come here anymore. I…read morehad dropped my wallet in the parking lot and came back to the store to be told it was found in the parking lot by a UPS driver. Time between dropping off my package and realizing I had dropped it and come back was less than 15 minutes. Unfortunately all the cash I had in my wallet was missing - $350. The only answer I got was that it was found in the parking lot but to me why would the driver have returned my wallet and stolen the money (or anyone else in the parking lot), it would've been more logical to have just taken the whole wallet and no one would've known (the wallet is worth more than the cash that was taken). No way of truly knowing who stole the cash in my wallet but it just doesn't sit right with me and I no longer feel comfortable coming here.

The associate was super friendly and knowledgeable. The associate made this trip pleasant. The…read moreenvironment is clean and comfortable. The service required was made simple by the Associate. The associate even added that I could drop off standard stamped mail. My time and knowledge of the expertise of the associate was/is the value.

The store manager is very unprofessional and will make excuses to charge you for dropping off…read moreAmazon returns. Never coming back here again.

I have an Amazon package to return and I was suggested by Amazon to return the package at this…read morestore. The box was open and they wouldn't accept it. I asked if they can please tape it, they wanted to charge me two dollars for a strip of tape. I went to the UPS store in Missouri city down the street and they gladly assisted me with taping at no extra charge. Mr. Patel Wouldn't even allow me to tape it he insisted that he would do so himself great attitude great service. I would recommend anyone to go to the ups store down the street rather than this one.

Always very helpful and courteous. Easy in and out to mail packages. Would highly recommend this…read morelocation.

I've been familiar with this area for 40 years, and I'm surprised that I've never been to this…read morelocally owned business. (There is an affordable hair salon in this strip center, btw.) I called around needing a document notarized, and most places no longer offered that service or I needed to coordinate a time around their schedule. Thankfully, The Wrap & Mail Room offers notary at any time (no appointment necessary) and for $6 cash or card. I dropped in and also picked up a cute mother's day card, as they have a cute selection of cards made by a local artist (err, Austin... but it's Texas). They also have gift wrapping services, along with it being a mail room.

Very happy with my PO box. Súper friendly and safe destinación for my mail and pack. Very friendly…read moreand very attentive g

The best one stop shop. Been dropping of my work items for the last 10+ years. Very friendly…read morestaff. Thank you.

Notary Service Very…read moreconvenient location. Very professional and helpful. Will recommend this location to friends and will definitely return. Thanks so much. KDF

Very nice people, very clean and quiet atmosphere. And, they don't charge to tape the boxes I was…read moreshipping back! I'll be back

I dropped off my FedEx package on Friday at 6:00pm. It didn't get shipped out until Monday at…read more4:45pm.

I much rather come here than go to the postal office. I appreciate their timeliness and service…read more I'm usually in and out rather quickly as they multitask and support customers coming in and out.

I dropped off a phone for ups and I received my tracking receipt and it's after hours and tracking…read morenumber was never recognized by ups tracking. I will have to wait til an entire holiday weekend to receive a phone from insurance because of employee who did not do his job because he cannot handle all he has to do.