They can solve all your running, cycling, and swimming needs. I took my bike in for a fitting, and…read morewhile pricy ($100) was worth it for the added power out of my bike. Scott one of the owners was clear on all the recommendations, and didn't up selling me on anything. Walked through several different set-ups to see what worked. These shops are very communal, and I must say this one felt very welcoming. Having a tri and running shop around is huge. They carry Hoka's so I'll be back.

I purchased a bike from Playtri Kansas City through BikeExchange. Here is a timeline of the events…read morethat led me to give them ONE STAR: Tues, 12/15/2020 Ordered bike, paid for shipping Tues, 12/22/2020 Bike was scheduled to be delivered via UPS, it never arrived; I checked the UPS website and saw "deliver to: Commerce, CA" (I don't live anywhere close to Commerce, CA and how is UPS supposed to deliver to an address without a street name or address number) Wed, 12/23/2020 Bike still did not show up; I rechecked UPS delivery and it stated "insufficient or incorrect delivery address to "Commerce, CA"; I called UPS delivery and tried to change the delivery address to add my street name and address #; UPS told me the address change has been restricted and that I had to contact the sender to change the delivery address, and also informed me that even if I changed the delivery address to the correct one by tomorrow, 12/24/2020, it won't be delivered by Christmas; called Playtri and spoke with a young man, who said the shipping person was working today and he would ask her to call me back; never received a callback from her Thur, 12/24/2020 Called Playtri again and asked about the delivery address on my order, spoke with an Anne @ Playtri and she asked me "have you moved recently?" (as if I ordered the bike, moved, and then didn't inform Playtri); then she asked me "do you live near McKinley Ave?" (as if I knew where McKinley Ave was in Los Angeles because I'm pretty sure every city in LA has a McKinley Ave); I said "I don't even know where that is without looking at a map" to which she responded, "because if you want this by Christmas, you need to go pick it up at the UPS on McKinley Ave" to which I thought, "ok," but actually responded with, "YOU GUYS PUT IN THE WRONG SHIPPING ADDRESS AND I CAN'T CHANGE IT, SO CAN YOU PLEASE CORRECT THE ADDRESS TO MY HOME ADDRESS? I DON'T EVEN CARE IF THE BIKE IS A LITTLE LATE AT THIS POINT" to which Anne responded, "ok, we'll correct the address to your home address so the bike is delivered to your home" Sat, 12/26/2020 Bike hasn't arrived; checked UPS website and it states "check back tomorrow for updated delivery status"; delivery address still says "deliver to: Commerce, CA"; told husband to call Playtri because I was tired of dealing with them; husband called and spoke with Anne, who said "your wife called already and we changed the address" (aka what the hell do you still want from us? We don't care anymore because we did our part); they NEVER accepted responsibility for not double checking to make sure they had the correct mailing address Sun, 12/27/2020 Checked UPS website and it states "check back tomorrow for updated delivery status" and delivery address still says "Commerce, CA"; I call UPS and ask them to hold the bike at the UPS off McKinley Ave so that I can pick it up tomorrow between 12pm - 4pm because they are closed on Sundays; UPS customer service places a hold on the bike so that it doesn't get placed on a truck for delivery Mon, 12/28/2020 Drove to the UPS off McKinley on the ONLY day it rained HARD in Los Angeles; got to the UPS customer service center and Darneisha asked me if I called UPS ahead of time to inform them to hold the bike for pickup because that's what you have to do in order to pick up the bike at a distribution warehouse; I told her I did call yesterday and spoke with customer service and they told me they would place a hold on the bike for pickup; Darneisha tells me that she cannot locate the bike anywhere in the warehouse because the bike was placed on a UPS delivery truck and is supposed to be delivered to my home tomorrow or the day after (aka I wasted a trip to the UPS off McKinley Ave Tues, 12/29/2020 Bike FINALLY arrives at my home at 9pm; the box is obviously open because someone needed to take a peak inside the box; my husband tries to put the bike together that night and noticed the fork offset got dinged upon shipping or at Playtri and the front wheel doesn't fit in-between the fork offsets; we debate what to do and ultimately decide to shave down the metal in the morning so the front bike wheel can fit; we research the issue and decide that we should not bend the offset back and forth because it can compromise the strength of the fork offset Wed, 12/30/2020 My husband files down the metal so the front wheel fits Conclusion: IN NO WAY AM I BLAMING UPS. In fact, Darneisha was amazing and deserves to be recognized for her assistance, she called me on 12/30/2020 to make sure I knew the bike would be delivered on 12/30/2020 or 12/31/2020. BUT WTF PLAYTRI KANSAS CITY, MO - clearly you don't care about customer service.

After spending $2,500+ buying gear for an adventure motorcycle trip in Iceland with my son, this…read morecompany cancels my order and emails me to call customer service. See below. I missed the email because I was out of the country when I made the purchase and didn't notice the email among the mountain of spam I receive. Did they take 30 seconds to pick up the phone and call me? No they did not. Rather, they spent even more time penning me a cancellation email. This lazy, arrogant company had the gall to cancel my order and require me to call them. Sales must be really great to be this arrogant. I didn't notice what they had done until 2 days before my Iceland trip. Of course, I cancelled all my Friday meetings so I could drive all over the City buying what they were supposed to ship me. "Hello Chris, We do not accept orders containing multiples of the same or similar items where it appears the majority of the order will be returned. Please reach out to customer service to help narrow your selection and estimate sizing before you order. Thanks for your help. We want to help maximize your savings and avoid any unnecessary return expenses. - The Team at Motorcycle Closeouts"

Warning stay clear of purchasing any from this company. One of the worst online shopping…read moreexperiences we have ever had. Sadly it was for my son's Xmas gift. They are extremely rude, condescending & unprofessional. No customer service or accountability. They simply do dishonest business! The way they do business they won't be open long! Trust me, spend your hard earn money elsewhere where you can trust you won't be ripped off!!!! They are a scam

I have an electric bike that I've been taking to the shop for five years. Great service. A couple…read moreof flat tires on the back wheel, tuneups, and a brake adjustment where they just grabbed the bike, threw it on the rack and fixed it right in front of me. I was back on the road. Fast forward to today. I have a TROXUS e-bike. Same bike. It's great. Needs a new wheel. Well.. They don't fix my kind of electric bike anymore. They wouldn't even touch it. Recommended a different place. Couldn't get away from me fast enough, but I wouldn't let them. I even offered to sign a liability waiver if something catastrophic happened to the bike. Nothing. Nada. Niente. Not only do they NOT want my business today. They don't want my future business either. I'm pretty sure we broke up. I was trying to give them my money. Screw you too uh.. Erik

Probably one of the best experiences I've had at a bike shop. The staff was knowledgeable and so…read morehelpful in getting my wife fitted for a new bike. This will definitely be our go-to shop from now on!

I am a new resident to Missouri, and I needed to find a repair shop for my vintage motorcycle after…read moreit was damaged in the move cross country. I was just looking initially for an estimate, and after receiving poor treatment from a previous bike shop in another city, I saw that Bike Works Unlimited was only a mile and a half from my house. Not only were the folks respectful and courteous, Dennis offered to come look at the bike at my home, as it was not rideable at that point. After parts came in, his coworker and he came and trailered the bike back to the shop, and the work was completed that day, along with my inspection. From start to finish, Dennis and everyone else I met at the shop was professional and the service was outstanding! I will definitely be taking my business there in the future. Laurel C.

From the owner: We specialize in Harley Davidson Service, Customizing, Lighting and Stereo Systems, we also work on…read moreall makes and models of Motorcycles.

The customer service is great. I reached out via telephone and an email for confirmation of…read moreavailability on hunting gear which they had in stock. Great prices and fast delivery!

Smithville location. The person couldn't have been less personable or unhelpful. Took weeks to…read morerespond to online order. Finally contacted Shopify and the told us this is the norm that they don't communicate. Shopify offered to see if they could procure us a refund. Never heard back so stopped by store. When I went into store to make sure we were getting our refund because no one notified us he acted annoyed. When I asked if they just did online fulfillment offsite and they kept inventory onsite he looked at me like I asked the most complex question ever. Must not need customers.

So my uncle and I was at DSG looking to buy a golf club but they were out of stock. On the way out…read moreof the store Marley D. said hello and asked if we found what we needed. We said no you are out of stock. She said let me double check for you. She said stay right here let me go up stairs and talk me my team. She than radio down telling the coworker to send us up stairs and she will meet us at the golf department. We went up stairs and she verified what we wanted. After about ten minutes she found what my uncle wanted. Marley was great and very helpful. Because of her customer service we will always go back to Dicks. Even better the product was on sale. Great value. Thanks again Marley D.

Shopping for sports or outdoor items, many brands from clothing, shoes, equipment and you can…read moretryout the golf club or bat. Usually plenty of sizes and might even find it on clearance. Now both entrances are open instead of just East side. Huge store!