These guys are awesome and easy to work with. I appreciate that Julian wasn't trying to sell me a…read moreheat pump when all I asked for was a boiler replacement. Price is reasonable and about the same as the other 2 quotes I got. I like how they accept credit card payment if you are trying to maximize credit points. You can also save 2% of you opt to pay in cash. Install went well overall. There were some hiccups but they did come out immediately go address any concerns. Would highly recommend this team if you want to get your boiler replace

I had an issue with my air conditioner, I looked up Centerline and was very impressed by the…read morebackground of the owners. They are local BVT grads, then went to Mass Maritime before starting their business. I called and someone picked up immediately. I had a very pleasant conversation with the person on the phone. I thought I was going to have to wait a long time for an appointment as it is summer, but he had a gentleman, Adam, out to us the next morning. Adam arrived at 8, on time, professional, called before he arrived. We had asked because we needed to lock up the dogs. Adam looked at our air conditioner and immediately identified the problem, explained it and took care of everything. He wore foot protection and cleaned up everything. The price was very reasonable and Adam recommended cleaning once a year and changing the filters twice a year. I highly recommend this company.

I spent a fortune on a Bosch high heat mini split system for a vacation home, and had numerous…read moreissues with the system. Had Ben bothered to teach me how to use it and what to do in certain conditions, but he ghosted me once final payment was given even though he agreed to come back and finish what he said he'd do. Really disappointing-even though I have my Bosch warranty through Pinnacle, I would never work with him. I'm finding a local HVAC company that actually wants my business and will follow through until the job's done. Ben, I texted you numerous times so you could try to make it right and you blew me off. Bad customer service!

I highly recommend Pinnacle for any HVAC needs, I easily scheduled routine maintence on both…read moreheating and cooling units on behalf of my neighbors and I and could not have been happier with the service. Ben and his counterpart were friendly, knowledgable and helpful throughout the entire service and gave useful tips to extend the life of the units. I would highly recommend Pinnacle for any HVAC needs and plan to use them again in the future.

Matthew does excellent work. Our hvac went out in a heat wave and he came immediately. My husband…read moreis handicapped and even with eight fans going , we couldn't cool the house. The hvac we had was too costly to repair, so Matthew went out of his way to find a new one and install it, despite his busy schedule. He is personable, knowledgeable, and very professional. I would highly recommend him.

We have been using Northern Climate for years at our home, and progressively more as our AC unit…read moreaged. Last year was a decision year as the AC unit had leaks and was completely empty during the first heat wave. Matt quickly worked with us to recommend a patch and fill for the year but recommended possibly saving for a future replacement. In addition, the particular coolant prices skyrocketed globally as they stopped making it. We had other options, but none ideal. Well the patch worked for the complete summer!! A pretty inexpensive fix overall. Fast forward to now - the AC coolant was bone dry again. After testing the unit, there were many leaks. Another decision to be made.. Coolant still prices on the rise... A unit now leaking badly... After discussing a few remaining options with Matt, the decision was clear and we decided to replace the aging AC system. Matt worked quickly to get the parts and within a few days the house was cold again. We have a brand new efficient system. We have built up trust with Matt and his company over the years. His pricing is fair and scheduling is flexible. i would recommend his company to anyone.

called them to replace an old furnace. the owner comes and frankly i think this guy just loves to…read morehear himself talk. told me i will see a quote in less than a week... never got a quote. why did you come to begin with?

I bought my oil boiler from them. I upgraded with them. I had them install an auto feed. I had them…read morereplace the oil tank. Then, when I scheduled an annual tune-up, they tell me they only service units that use their oil. I advised that I CAN'T tell my tenant where to purchase a product, it held no sway. They have fine technicians, but the owner lost a 30 year customer. Go with gas.

Al and his team did an excellent job replacing my old boiler and installing a new one and redid my…read morepiping all at a fair price, compared to high end companies that only want to steal your money. Reached out Saturday for a boiler replacement and got it done Tuesday! Very fast service, on time, and very prompt! Easy to talk too as most guys will just brush you off when you have questions, but Al did everything he can to reassure me what I needed and answered all my questions with no problems. Also want to mention he's available all day, responds any time of the day, and will make sure he gets the job done rigjt for you. My new go to guy for any plumbing work related, he's from worcester but also worked where I live in Woonsocket Rhode Island. Thank you Al for your service again, looking forward to working with you again!

David promptly responded to our service request. He diagnosed the problem and returned with a fix…read more Would recommend his company to anyone that needs heating and plumbing services. Job well done

I tried them originally through their introductory furnace inspection. They came out and inspected…read morethe furnace, and said the furnace was fine but our thermostat was broken and they'd replace it for $300. I told them I would do it myself, and reinstalled the original thermostat, which worked fine. 2 months later (in December) the furnace stopped. I called them, they said they would try to get here that day. We waited all day with no response. They came the day after and said they needed to order a part, but could not tell us when it would arrive. Into the weekend, after 2 full days without heat, they said to get heat on the weekend would cost $1200, or $700 if we waited until Monday or Tuesday. We chucked them and called another company. That company said this was a common problem and should have been caught in the inspection. They could come on the weekend to do it for $1000, or do it on Monday for $500. I shouldn't have called back after the thermostat issue, but I sure won't call again, and recommend anyone else also look elsewhere

Had an appointment, claiming to be arriving between 2:00-4:00pm…read more It is 7:00pm and no one showed up. I even called them twice, both times they claimed to deliver the message and have the technician/dispatcher call me back. However, no one ever called me back or contacted me via any way. I have taken the afternoon off from work and it is totally wasted. If the technician cannot make it on time, the least they can do is to reach out to me and let me know beforehand.

They were late and missed some parts. They force us to reschedule the appointment twice. We…read morereplaced our heat exchanger, but the system still didn't work. The customer service is terrible!!!! Hang up my call and don't let me finish my questions. The WORST service and company ever!!

Integrity in a business can be difficult to find. Add competence to the business and you will know…read morewhy Acton Refrigeration is a good bet to solve any HVAC problem. They are in my top 5 list of people who care about their customers.

I have used Acton Refrigeration for over 10 tears. They came by this morning to replace our filter…read moreand check out a lack of heat on our second floor. The technician discovered the thermostat was not working. He was very knowledgeable and solved our issues quickly.