I strongly advise against using this company. They caused damage to my brand-new metal roof,…read morerequiring the roofing company to come back and make repairs. Additionally, this company had to return three times to address various issues--none of which were properly resolved.
On their first visit, the crew arrived late and cut the overhang of my three-day-old metal roof with snips, leaving jagged edges as if they had used a chainsaw. They then installed the gutters too low, below the drip edge, causing water to flow directly over them instead of into them.
On their second visit, they attempted to correct their mistake by repositioning the gutters over the drip edge. However, they failed to properly seal the holes left by their initial improper installation, only doing so when I was present. Once I stepped away, they cut corners and left gaps unsealed. They also failed to ensure the gutters had the proper slope, leading to pooling water. Additionally, they left screws loose throughout the gutters, every corner leaked severely, and they left sharp metal cuttings in my yard along with screws in my driveway.
On their third visit, the owners, Ross and Glenn, came to remove the low-quality leaf guards they had attempted to charge a premium price for. This removal exposed excessive amounts of sealant inside the gutters, with multiple tubes seemingly used per corner due to the poor installation. When Glenn removed the leaf guards at the back of the house, he uncovered standing water and a significant number of screws left inside the gutters--yet he failed to remove or correct these issues. Given that this was their third visit, supposedly for a quality check, this level of neglect was unacceptable.
This company does not even run water through the gutters to check for leaks. They rely on words rather than delivering quality service. While I do not blame the workers this is ultimately a failure of the company itself. Despite their warranty, I would rather pay another company to fix any future issues. In fact, I have already had to make corrections myself to address their poor workmanship.
If I would have known the poor workmanship I would not have gone with this company. When Glenn removed the rear leaf guard, he left a handful of screws inside the gutter, which would have washed out onto my driveway--a serious safety hazard for my 75-year-old mother-in-law and my special-needs son, who frequently walk through the area which could have also ended up in our tires. The fact that the owner himself neglected to remove these screws, despite seeing them firsthand, speaks volumes about the company's lack of attention to detail and care for their customers.
I still have to come back and re-slope three sections of the gutters because they were never properly sloped in the first place, causing several inches of water to pull up in there, creating a breeding ground for mosquitoes not to mention future damage to the facia board.
If you are considering gutters, there are many other companies.
