We DO NOT recommend VI Pools of Waco! I only selected 1 star because Yelp requires a star before…read moreyou can post your review. Anyone planning to put in a pool in central Texas, please read our experience with a local Pool Contractor, Bryan Jenkins owner of VI Pools, before choosing. We were excited to finally put in our dream pool and started calling local pool companies last fall. All the known companies in the area were 6-9 months out with several weeks just to meet with them for a consultation. A mutual friend, unsolicited, messaged me that he heard we were looking for a pool company and recommended Bryan Jenkins with VI Pools. I called Bryan and he came over within a week. His 3D pool presentation was impressive. We asked what his wait time was and he said he could start right away. I asked why he was available now when everyone else is 6-9 months out and he explained he had just hired a second crew and was running 2 crews simultaneously. That made sense to us. We had looked at his website and FB page and noticed there were no reviews. We asked him about that and his answer was he had just created them and didn't really maintain them. Not having any "negative"reviews posted, we signed the contract. We broke ground on January 6, 2021 and as of June 10, 2021 he was still not done with our pool and had left us with major mistakes. Bryan, in emails, text messages that we have and phone calls promised he would do what is right and fix the major mistakes created by his sub contractors, he never did. Bryan claimed the reason it was taking an extraordinarily long time to finish our pool was due to the weather and the industry being too busy. However, we know 5 people in central Texas who started their pool after we did and were done months before ours was done. In the end, there were too many major mistakes that he was not correcting so we consulted our bank lender and we all agreed we needed to fire him and move on with another contractor. We notified Bryan on June 10th, 2021 that we had contacted an attorney, we no longer trusted him to correct the major mistakes he and his subs caused, nor to finish the pool. Because we were so close to being finished, other pool companies we contacted did not want to come finish his job because they could not warranty the pool with the major mistakes he left behind. We had to finish the pool and correct his mistakes ourselves. Not only are we out thousands and thousands of dollars, we have to live with some mistakes that cannot be fixed. We asked Bryan to do the professional and honorable thing and finish our pool and correct his mistakes and in the end he never did. What should have been an exciting and great experience turned out to be a nightmare for us. It took him 7 months to "finish" our pool and in the end he actually never finished it. We contacted licensed subcontractors to come out to correct the major mistakes Bryan made and in their professional opinion, they could not believe the job he let us with. There are too many mistakes and code violations to list on here, however, one of the major mistakes was the deck around the pool that had to be busted up and removed and Re poured correctly by another licensed concrete contractor. See pictures below. This has become a huge issue in Texas because to date they do not require pool contractors to be licensed which can lead to incurring major mistakes like we did. I'm writing this because numerous people have asked us who built our pool and would we recommend them, NO we do not recommend Bryan Jenkins with VI Pools.

I have worked with Virgin Island pools and have found the ownership to be very attentive the their…read morecustomers concerns and willing to do whatever is needed to create a wonderful customer experience.

For the amount of money we spent (25k), we were left with a…read moremess in our backyard and no instructions on how to even begin to use our pool. The bottom has a crease in it. From what I understand, that is the #1 thing that will end up causing a tear in the vinyl- aside from an unforeseen object tearing it. There were omitted from the contract in order to "make the bid fit our budget for a partial inground/ above ground pool. We were led to believe our lower price was due to ordering a significantly smaller pool. When Brent left the pool in a mess with several mistakes, I asked him to return to complete the job. After a lot of angry defensiveness on the phone, Brent returned to "complete the pool" we paid for. Rather than being professional and completing the job, Brent started with again being confrontational. To begin with, he had omitted backfilling the dirt around our pool in the contract without mentioning or clearing such an important detail with us. That turned out to be a blessing since we were then informed we were not supposed to put the "Native Soil" back around the pool. Especially in the large muddy clumps he left it in. We have clay soil out here as much of Texas does. The engineer then explained clay expands and retracts with water/weather (makes sense). Brent put the pump in the wrong location and then moved it to where we preferred it (out of vision & under our patio awning, above the pool). Turns out the pump should always be level with the pool or below. Brent Dennis put it about two feet above simply to appease us without explaining it shouldn't be there. He then used PVC to lead it to the pool... the dirt blew off (supposed to be buried at least 12 inches) leaving us with exposed plumbing ... I could go on & on. But my post is acting wonky. You get the idea. Look around. Pay a couple thousand more & get a quality pool. If you're in the DFW/ Dallas area, do not use ALL AROUND POOLS w/ Brent Dennis. He yelled at us and threw fits that actually scared us. We are now looking at this mess in our backyard. We are so sad.

If you like waiting around this is it. Got a pool 2 seasons…read moreago and then I began having a leak. Who else to go to than the company that installed it for help. Especially in this area for above ground pools. Going on a week and still no response after a 2 min call saying "it's your filter" when I'm losing 200 gallons in an evening.

Thank you so much Amy and Richard for helping me select paint for our fences. Who knew there are a…read moregazillion shades of black? Lol! I got it all painted and it looks amazing. You guys,are awesome.

Eh, what can I say? Maybe trying shopping anywhere else for hardware supplies? Seriously. The store…read moreis tiny and crowded. Often random carts with supplies that need to be stocked are cluttering the aisles, makes it even hard to navigate through the store. Some of the employees will give you funny looks if you don't swing the political side that they do. If you ask an associate where something is, they often just look puzzled and wander off. This location is out in the boonies, and if you miss the turn, you'll have to go up and flip a u-turn. Not convenient in any way. Also their prices are on the high end. I don't know, I'm not much for the big box stores, but in this case, I'd say go there. Either the big blue one of the big orange one. Go here only if you're desperate, and have some time to find what you actually need! Good luck.

A contractor for my workshop turned me on to this place, telling me to check it out for my flooring…read moreneeds before I hit the big box stores. Glad I did. They had everything I needed to buildout a manufactured floor on the kitchenette for a fraction of the other stores. Take the same advice I received: look to these guys before you make a final purchase.

Aaron, helped us plan, design, estimate and stay within budget for a full kitchen renovation. Their…read moreselection and pricing for cabinets, flooring, fixtures is awesome, beats the big box stores. Quality of cabinets is great because their cabinet framework is made from plywood not particle board. If your a seasoned contractor or someone clueless in renovation this is your place. They use state of the art computer design software and you leave with ALL your questions answered, hard copy design layout in hand. Thanks again fellas!!

Luis Moya and his team did an amazing job! They had our floors installed and ready to go within…read moretwo days. Unlike other contractors, they cleaned up after themselves each day and made sure to keep me updated on the status of the installation. The floors look absolutely beautiful. Zero regrets on this project. If you are looking to add new floors, call Luis Moya at 254 Floors. You will not go wrong.

We've worked with Warren now on three projects. We have gone through different types of shops,…read moreregular floor stores, you name it and 254 floors have the best product for the best prices hands down. Referred him to one of my friends who is disabled and he was the only floor person who gave us information on the floors in regards to 600+ wheelchair use. None of the other stores even thought to look into it. They paid half of what they picked out at others store and for a better quality floor. They are super happy with their floors. Communication and the ordering process has always been an easy process. There is no sales person or different employees you deal with. You order and you can either pick it up or have it delivered to your doorsteps. So far no one has beat them in customer service and pricing in the Austin, Travis County area. Highly recommend Warren and his team to do business with!

I was looking for a 6" piece of pvc for a project and found it there at a great price…read more While I was there, I walked the property, inside and out, and found lots of useable materials from steel to shelving and containers. Great selection and friendly staff.. Check them out for you need anything.

The business, "Same Day Water Heaters," is now advertised under the items in the Home Depot web…read moresite for their customers. When you make a purchase at the Home Depot, you will see their advisement and speak to their representative. They install water heaters and ensure everything is working properly to pass the city inspection code. Their estimation of the work cost is the lowest in price. Phone 866-772-6306. They are pleasant and answer all of your questions kindly. They work quickly in the same day. They pick up the water heater at the Home Depot to deliver and install, leaving the area clean, and they haul away the old heater all in one day. Upon completion of their work, I payed for their service at the customer service desk in the Waco, Home Depot the same day they installed the water heater. You may have other options to pay. You pay with a Job Lead #F numberand you pay in full. They serve all of Central Texas area.

Brent and his staff have been amazing to work with. We are upgrading our entire home and they have…read morehelped us with several projects. Very friendly, very knowledgeable. No high pressure sales. If you are looking for those perfect finishes for your home look no further. Every estimate we have received has been thorough and complete. The value of what they can provide can't be matched in the Waco area.

Great selection of all types of flooring. I purchased carpeting for the bedrooms in my home. I…read morewas happy with the installation and the carpet looks great. Waco Carpet Company has wonderful customer service.