Great experience from purchase to final install! Got a fantastic deal on swim spa from Brian. They…read moremet and exceeded my expectations on customer service, product quality, and timeliness throughout the process. They delivered exactly what was promised and more. Great company, and Brian and the team were excellent at what they do. I will continue to support the business in the future.

They came to my house and made a repair on pvc pipe leaking and a couple of o rings that needed to…read morebe replaced. The original quote was 300 and they ended up charging me 438. The tech that came out was not able to figure out the angle on the pipe that he was replacing and ended up using a putty which I agreed to. He was very friendly and knowledgeable. My reason for my review not being a five is that the quote was nearly fifty percent more than anticipated for a simple pvc pipe repair and o ring replacement. I tried to speak to the company and they were not willing to come any closer to their original quote. Beware of the price you are quoted as it may end up much higher than expected.

For the amount of money we spent (25k), we were left with a…read moremess in our backyard and no instructions on how to even begin to use our pool. The bottom has a crease in it. From what I understand, that is the #1 thing that will end up causing a tear in the vinyl- aside from an unforeseen object tearing it. There were omitted from the contract in order to "make the bid fit our budget for a partial inground/ above ground pool. We were led to believe our lower price was due to ordering a significantly smaller pool. When Brent left the pool in a mess with several mistakes, I asked him to return to complete the job. After a lot of angry defensiveness on the phone, Brent returned to "complete the pool" we paid for. Rather than being professional and completing the job, Brent started with again being confrontational. To begin with, he had omitted backfilling the dirt around our pool in the contract without mentioning or clearing such an important detail with us. That turned out to be a blessing since we were then informed we were not supposed to put the "Native Soil" back around the pool. Especially in the large muddy clumps he left it in. We have clay soil out here as much of Texas does. The engineer then explained clay expands and retracts with water/weather (makes sense). Brent put the pump in the wrong location and then moved it to where we preferred it (out of vision & under our patio awning, above the pool). Turns out the pump should always be level with the pool or below. Brent Dennis put it about two feet above simply to appease us without explaining it shouldn't be there. He then used PVC to lead it to the pool... the dirt blew off (supposed to be buried at least 12 inches) leaving us with exposed plumbing ... I could go on & on. But my post is acting wonky. You get the idea. Look around. Pay a couple thousand more & get a quality pool. If you're in the DFW/ Dallas area, do not use ALL AROUND POOLS w/ Brent Dennis. He yelled at us and threw fits that actually scared us. We are now looking at this mess in our backyard. We are so sad.

If you like waiting around this is it. Got a pool 2 seasons…read moreago and then I began having a leak. Who else to go to than the company that installed it for help. Especially in this area for above ground pools. Going on a week and still no response after a 2 min call saying "it's your filter" when I'm losing 200 gallons in an evening.

Wow they helped me with honesty and great prices. Replaced a pump and filter combo as they…read moresuggested. This year my pool stayed clean and crystal clear. Pool didn't need nearly as much daily attention. They worked well with me and are now my go to place whenever possible.

We DO NOT recommend VI Pools of Waco! I only selected 1 star because Yelp requires a star before…read moreyou can post your review. Anyone planning to put in a pool in central Texas, please read our experience with a local Pool Contractor, Bryan Jenkins owner of VI Pools, before choosing. We were excited to finally put in our dream pool and started calling local pool companies last fall. All the known companies in the area were 6-9 months out with several weeks just to meet with them for a consultation. A mutual friend, unsolicited, messaged me that he heard we were looking for a pool company and recommended Bryan Jenkins with VI Pools. I called Bryan and he came over within a week. His 3D pool presentation was impressive. We asked what his wait time was and he said he could start right away. I asked why he was available now when everyone else is 6-9 months out and he explained he had just hired a second crew and was running 2 crews simultaneously. That made sense to us. We had looked at his website and FB page and noticed there were no reviews. We asked him about that and his answer was he had just created them and didn't really maintain them. Not having any "negative"reviews posted, we signed the contract. We broke ground on January 6, 2021 and as of June 10, 2021 he was still not done with our pool and had left us with major mistakes. Bryan, in emails, text messages that we have and phone calls promised he would do what is right and fix the major mistakes created by his sub contractors, he never did. Bryan claimed the reason it was taking an extraordinarily long time to finish our pool was due to the weather and the industry being too busy. However, we know 5 people in central Texas who started their pool after we did and were done months before ours was done. In the end, there were too many major mistakes that he was not correcting so we consulted our bank lender and we all agreed we needed to fire him and move on with another contractor. We notified Bryan on June 10th, 2021 that we had contacted an attorney, we no longer trusted him to correct the major mistakes he and his subs caused, nor to finish the pool. Because we were so close to being finished, other pool companies we contacted did not want to come finish his job because they could not warranty the pool with the major mistakes he left behind. We had to finish the pool and correct his mistakes ourselves. Not only are we out thousands and thousands of dollars, we have to live with some mistakes that cannot be fixed. We asked Bryan to do the professional and honorable thing and finish our pool and correct his mistakes and in the end he never did. What should have been an exciting and great experience turned out to be a nightmare for us. It took him 7 months to "finish" our pool and in the end he actually never finished it. We contacted licensed subcontractors to come out to correct the major mistakes Bryan made and in their professional opinion, they could not believe the job he let us with. There are too many mistakes and code violations to list on here, however, one of the major mistakes was the deck around the pool that had to be busted up and removed and Re poured correctly by another licensed concrete contractor. See pictures below. This has become a huge issue in Texas because to date they do not require pool contractors to be licensed which can lead to incurring major mistakes like we did. I'm writing this because numerous people have asked us who built our pool and would we recommend them, NO we do not recommend Bryan Jenkins with VI Pools.

I have worked with Virgin Island pools and have found the ownership to be very attentive the their…read morecustomers concerns and willing to do whatever is needed to create a wonderful customer experience.

I've had the privilege of working with Aquanauts twice. I wouldn't build a pool with anyone else…read more From the personal service to the ability to show you what youre building before it happens, there's no better team. Things that are upgrades with other pool companies are standard because quality is just what they do. Both pools have always received tons of compliments from anyone who comes over. If you want professional service and guidance from start to finish along with a quality end product you're proud to call yours, Aquanauts is the only call you need to make.

I contacted Ultimate Poolscapes for an estimate on a pool leak repair. David and Jackie got back to…read moreme quickly, and we set up a time to meet about the repair the next day. This is after my family and I had waited for months on another company that was supposed to do the repair. Even with confusion with this other company about the exact location of the leak, David was patient and attentive to the problems at hand. He and his crew efficiently and correctly found the leak, broke up the concrete deck to repair it, and filled it back in to an almost exact concrete match. We were very impressed with the attention David and his crew paid to doing a great job, not only repairing the leak, but also helping us navigate the issues with the other company. I highly recommend this company for future pool-related needs.

Crystal Clear Pools took care of the few nit-picky issues we had and we have enjoyed our pool ever…read moresince.

Adam is amazing!! He went above and beyond to help me with my pool. He def taught me a lot about my…read morepool!!!

AmeTex replaced the roofs on two of my rental properties which were damaged in a recent tornado…read more Gus met me at the property and explained everything. AmeTex had the shingles delivered to the property and placed directly on the top of the building, so that it was easy for the crew to get up there and do the work in a timely manner. Gus was respectful, his men did a fine job, and he communicated clearly. He sent a receipt even before I requested it for insurance purposes! Even though I am a property owner from out of town, and they could have taken advantage of this, they really did a good job for me. The roofs look great and I am pleased with this professionally-run business.

This family owned business is awesome. The staff is professional, friendly and trustworthy. They…read morecompleted two roofs for me and I'm totally satisfied. I have recommended them to my friends and they are happy as well. Great company . Mrs. Womack