I used to go to a pool supply store in Rialto with a guy was a complete clown and not very…read moreknowledgeable. After being frustrated with dealing with that guy (he gave off creep vibes also) I went to Tak it EZ. It was the best decision I ever made for my pool maintenance. Although the man can come across as curt, his knowledge of pools and poor maintenance is the best that I've ever seen. He has a great inventory in his open seven days a week. His dedication to his craft shows. I read a couple reviews about the return policy, so just know that going in. However, He's always provided me with what I've needed the first time.

If you're looking for good pricing, selection and quantity I recommend this place. Better than the…read morecompetition of Leslie's. Been coming here for a few years now and they always greet you soon as you come in. The staff are always there to answer any questions you might have. Either a newbie or a seasoned diy pool owner you can not go wrong here. Today Joe assisted me with making the right selection for my particular situation. My drive took a crap. Instead of buying the entire assembly Joe explained the different options I could take. I chose with the one that best suited me at this time. He set it up for me, I picked it up with in 2 hours and installed a new motor my self. Once again if you're looking a for more bang for your buck and great customer service come on down and see for your self. Thanks again Joe. Until next time.

Used Charles to reprogram my computer and install a scupper on my spillway to help with calcium…read moredeposits. He reprogrammed my spillway so it can toggle on and off from my phone to help with calcium and the pool still filters when the spillway is off and honesty the way he programmed the pool Is cleaner than ever before and it's finally running properly.

Had a pool built by John the owner of custom built pools he gave me a warranty that it would be…read moregood until they left my home just called to get service they told me John passed away my warranty is no longer any good it was from his word of mouth

Mike is a gentleman. Took the time out of his busy day to swing by and give an overview of my pool…read morehealth with some tests and recommendations. There was no money exchanged because he refused to take any for his time. I'll be using Mike in the future.

After searching and calling around to various pool companies, asking for recommendations on acid…read morewashing and scale removal, and comparing quotes, my husband advised me to search Yelp and call a pool company and read their reviews. That's how I found Anderson Pools and Mike, the owner. He had excellent reviews, which were all five stars so I gave them a call to inquire. Mike came within an hour and gave us the estimate immediately. We felt more confident and assured going with the pool company who has the years of experience and who has built a reputable business based on customer service and referrals. Immediately we felt like Mike was the person to hire for our job. He is professional and has excellent communication skills. We felt very at ease knowing he was present to supervise his team and answer any questions that arose. He followed through on his time frame and we are thrilled with the results! I would highly recommend this company to everyone.

We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

Charles was Very helpful and knowledgeable and knew exactly what I needed for my pool and…read moresituation. Great quality products , will be returning soon

I recently bought a vacation cabin in Big Bear Lake and knew I wanted to add a hot tub to make the…read moreexperience even more special. After researching spa retailers in and around Big Bear, I didn't find much selection--until I came across Secard Pools in San Bernardino, and I'm so glad I did! I worked with Charles, who was incredibly knowledgeable and helpful. He really took the time to understand what I needed and helped me choose the perfect hot tub based on performance, durability, and how it would handle the mountain weather. I ended up upgrading a few features, and I couldn't be happier with the result. The delivery process was flawless, and the spa was set up perfectly. It's been several months since the purchase, and I still call occasionally with questions--Charles is always happy to help and never rushes the conversation. I absolutely love my hot tub, and I highly recommend Secard Pools--and especially Charles--if you're looking for quality, great customer service, and a seamless buying experience.

We hired Tropical Breeze to complete a driveway replacement in July of 2023. Shortly after the…read moredriveway was completed and the final bill was paid, we noticed large unsightly dark spots all over the entire driveway. Some of the bigger spots measure over five feet long and three feet wide. We contacted JJ, the owner via text to explain the problem and attached plenty of photos. We also asked if he would return to the job site to look at the dark spots in person. He was very dismissive from the get-go and said there wasn't much that could be done and to wait until the summer to see if the spots lightened up or go away. We waited the recommended time and the large unsightly dark spots did not go away. We reached out again via text explaining the problem did not improve and again asked to schedule a phone call to discuss. He was again very dismissive and tried to blame it on the sprinklers this time. We then called his cell phone and the company line and left messages that went unanswered. We ended up having other contractors survey the driveway and gave us several probable causes that all pointed to poor workmanship. The bottom line is JJ claims that the work they do is under warranty but in reality, it is not. He will worm his way out of taking any responsibility for the work they do if it doesn't come out right. The only recourse you have is if you haven't made the final payment yet. But with concrete, you make the payment when it's completed, and it can take weeks to cure. They are capable of doing good work as they did work on the backyard that came out fine. The problem with Tropical breeze and dealing with JJ is that if anything goes wrong, he won't do the right thing to correct the problem if he already has your money. This case ended up in a legal battle. Ask yourself this, why would you bother dealing with a contractor like this if there are plenty of other choices out there. Do yourself a favor and look elsewhere. See the photos of the driveway taken 1 to 2 years after completion of the project and decide for yourself if this product is acceptable.

I completely forgot to update this review but YES, they did end up coming out and fixing the issues…read morewith the pool. They fixed the coping, and the grout so It's now back to looking great and works good. We have now had the pool for almost 2 years I believe and nothing else has gone wrong. I only wish they responded sooner because 6 months was a long time to wait. Their work on the pool itself is beautiful so if they can fix their response time for future clients, you'll be in good hands.

We only visited one spa showroom. Golden Spas surpassed our expectations. We found exactly the…read morebest option for our home. Mark even came to make sure that everything was prepared for a perfect set up. Mary was there to coordinate the delivery, the placement, the set up. Mark, when seeing that gray would be better color than the brown, switched it out for us with no additional charge. We wish we had done this much sooner. We highly recommend this company. They can coordinate everything and provide a high quality jacuzzi.

This is an amazing company. They are very professional and complete. The gentleman worked very fast…read moreand Mary was very clear on operation of the equipment. Very Nice People. I will recommend this business to anyone looking for a Quality Spa at a very reasonable price. We went to several other spa places. Nobody even came close to Golden Spa's Inc.

Don't be fooled by the Company name. Ed is very knowledgeable and was able to figure out the issue…read moreafter a bit of troubleshooting. Turns out, our pump was definitely not working properly. He installed a new one and everything is working flawlessly. Very happy with the quality of work. Definitely recommend.

I use them. They're very expensive. Don't care about their customers I have asked for a receipt it…read moretook them days. And also hire someone one week later and they laughed and said the work they've done did not make sense and it was not even the problem they felt so bad for me. They did not charge me so no be aware do your research on this company

I bought my home in the summer of 2024 and during the inspection was told, very matter‑of‑factly,…read morethat I had maybe one--possibly two--good summers left before the pool would need resurfacing. Spoiler alert: that prediction was spot‑on. The black algae that had been lurking in the decades‑old plaster started popping through like an uninvited guest who really doesn't take a hint, no matter how hard I tried to fight it. After a summer packed with great pool parties (worth it), I decided winter was the perfect time to handle the pool glow‑up. So I did the responsible homeowner thing: I got quotes. Five companies later, I had prices ranging from $8,500 to $20,000 and a surprising number of "optional upgrades." One vendor even offered to put a turquoise tortoise--yes, an actual mosaic tortoise--at the bottom of my pool for an extra $3-4K. Did I want it? Absolutely not. Do I adore the phrase "turquoise tortoise"? Absolutely yes. In the end, I chose Waterscape, mostly because the pricing made sense, and the communication was quick and easy via text. My only real goal was simple: resurface the pool, update the tile, and keep the whole thing under $10K. Mission accomplished. They sent over a DocuSign, gave me a one‑week December timeline, and the whole thing ran like a well‑oiled (and extremely punctual) machine: Monday, 9am-12pm: Full demolition of the old plaster Wednesday, 9am-1pm: Tile installation Saturday, 9am-12pm: New plaster poured And just like that: Brand‑new pool! After that, I stuck to the four‑week maintenance plan--daily brushing, treating the water, and absolutely zero heating of the pool or spa. Now that the curing period is done, the hot tub is officially back in action. Overall? Five stars. Smooth process, clear communication, no turquoise tortoises forced upon me, and a pool that's finally as ready for summer 2025 as I am.

100% professional and knowledgeable and honest.Remodeled pool and they pay attention to detail with…read morehigh quality materials/products.will not over charge.Owner has years of experience in the field.

David and his team at WestCoast Pool Service and Repair were great to work with. They were…read moreprofessional, on time, and always checked in when arriving at my house, which I really appreciated. I had them do an acid wash, replace my pool and spa lights, clean the tile, and repair a small concrete patch. Everything turned out great and the whole process was smooth from start to finish. It's not always easy finding reliable pool service, but these guys delivered. I wouldn't hesitate to use them again and would definitely recommend them to anyone needing pool work done.

Professional, efficient, and extremely knowledgeable…read more They inspected our infinity pool, replaced the pumps, and repaired several aging components. Infinity pools are complex systems, but they clearly understand the mechanics and handled everything with confidence and precision. The work was completed quickly, communication was clear, and the quality was excellent. Our pool is now running perfectly. Highly recommended.