I used to go to a pool supply store in Rialto with a guy was a complete clown and not very…read moreknowledgeable. After being frustrated with dealing with that guy (he gave off creep vibes also) I went to Tak it EZ. It was the best decision I ever made for my pool maintenance. Although the man can come across as curt, his knowledge of pools and poor maintenance is the best that I've ever seen. He has a great inventory in his open seven days a week. His dedication to his craft shows. I read a couple reviews about the return policy, so just know that going in. However, He's always provided me with what I've needed the first time.

If you're looking for good pricing, selection and quantity I recommend this place. Better than the…read morecompetition of Leslie's. Been coming here for a few years now and they always greet you soon as you come in. The staff are always there to answer any questions you might have. Either a newbie or a seasoned diy pool owner you can not go wrong here. Today Joe assisted me with making the right selection for my particular situation. My drive took a crap. Instead of buying the entire assembly Joe explained the different options I could take. I chose with the one that best suited me at this time. He set it up for me, I picked it up with in 2 hours and installed a new motor my self. Once again if you're looking a for more bang for your buck and great customer service come on down and see for your self. Thanks again Joe. Until next time.

Chuck is my go to guy for pool stuff from now on. I previously had to deal with home warranty pool…read morecompanies which were absolutely awful, so I've been going through him instead. He knows his stuff, he shows up on time and is reasonable. Highly recommend!

Reached out to replace a color logic pool light. Great communication, quick service and reasonable…read moreprice. Very happy with the outcome.

Mike is a gentleman. Took the time out of his busy day to swing by and give an overview of my pool…read morehealth with some tests and recommendations. There was no money exchanged because he refused to take any for his time. I'll be using Mike in the future.

Unfortunately, Anderson Pool has been the worst experience I have had with a pool company…read more I initially hired Anderson Pool to install mini pebble, a salt cell, and an autofill system. While the mini pebble itself turned out okay, we immediately began having problems with the autofill making noise and keeping us awake at night. I contacted Mike and explained that we never had this problem before their work was completed. Initially, he insisted it was not related to their installation. I eventually paid a separate plumber to inspect the issue, and I was told the noise was coming from the autofill. Mike later came out and made an adjustment. We also began experiencing issues with the salt cell. Since Anderson Pool had installed the equipment, I decided it would make sense to hire them for ongoing pool maintenance as well. Unfortunately, that created even more problems. After their pool technician changed the filter, I noticed water leaking from underneath my filter equipment. I called Laura, the office manager, because it was after hours and I did not know what I should do. I ultimately turned the pool off for the night. The following morning, I contacted Mike for guidance and was told Laura handled the service issues. When Laura called me, the conversation became extremely unpleasant. She was upset that I had contacted them regarding the problem and told me I could not keep calling them for issues. I explained that their service had left me with a leaking pool system and additional work that I did not know how to handle. I asked for the pool technician's phone number so I could communicate directly with him, and she refused to provide it. The conversation became argumentative, and I finally told her they could cancel my service and bill me for the month. Afterward, Mike told me he would personally come to my home, make sure everything was handled correctly, and supervise my pool service going forward. Based on that conversation, I believed the situation had been resolved. Two weeks later, however, nobody had returned to service my pool. I called to find out when the technician was coming back to correct the issue and maintain the pool, only to be told that my service had been canceled. I was shocked because after my conversation with Mike, I had understood that he was going to oversee the service moving forward. At the very least, I believe someone should have notified me that they had decided to discontinue service so I could immediately arrange for another company to maintain my pool. This has been an extremely frustrating experience, particularly because my previous pool company maintained my pool for approximately seven years until we moved, and I never experienced anything like this. Attached is the mess they left for me to clean. This review reflects my personal experience with Anderson Pool. Based on that experience, I would not use this company again.

We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

The store was set up nicely with plenty of spas to look at…read more Easy parking. THe salesman was on top of it from the very beginning. Listening and finding our needs. He negotiated everything beautifully and was on price point. The spa was delivered as promised. Very happy. Ask for Juan

Charles has been the greatest person to work with. When we made the decision to go ahead and put in…read morea pool he answered every question and concern. We were never left with no response. The workers were wonderful and once the project started it went rather quickly. We have enjoyed our pool and our backyard is now finished and fun for the family. Everyone at the San Bernardino store has been plesant to work with.

A friend of ours recommended Tropical Breeze Custom Pools. I cannot reiterate enough the…read moreefficiency, professionalism, speed, precision and quality that this company did for us. Our entire pool had to be gutted out along with all the plumbing and equipment that we had previously. JJ who is the owner, never failed to answer any questions I had. He was on top of our job and never failed to show up or explain any concerns my husband and I had. His crew was AMAZING, respectful, clean and always arrived on time. They gutted out the pool, replaced all the plumbing and they got us all new pool equipment. My husband and I were so impressed with this company and we will definitely recommend them to any person that needs work done on their pool. THANK YOU JJ.

After getting several quotes to redo the plaster and tile for our pool and spa , we decided to go…read morewith Tropical Breeze. Don the sales guy was so nice and very knowledgeable, and it was the best price! JJ the owner was great and they did exactly what they said they would do. They completed everything in under two weeks. I was very impressed by the quality of work the tile guys did and the work done by the men who did the plaster. Our pool turned out so beautiful and we are so happy with everything! I highly recommend this company. Thanks for an excellent job JJ!

Amazing quality! Great business to work with. Very excited for our new spa…read more I visited other companies that wanted to charge more for less. Go here and know you are getting the most for your dollar.

Purchasing our spa from Golden Spas has been such a good experience. We had done so much research…read moreover the past couple years. Having never owned a spa, our concern was the delivery, set up, how to care for it... and they were able to answer all those questions. They gave us the specs so we could have our electrician set up everything prior to arriving, they delivered and set up the spa, Mary explained in depth how to maintain it, left paperwork and instructions and let us know we can text them if we have questions. When visiting their showroom, we did not feel any pressure and we were able to see a decent number of options. Mark made some great suggestions. I feel for the service and spa we received, the value was tremendous.

Don't be fooled by the Company name. Ed is very knowledgeable and was able to figure out the issue…read moreafter a bit of troubleshooting. Turns out, our pump was definitely not working properly. He installed a new one and everything is working flawlessly. Very happy with the quality of work. Definitely recommend.

I use them. They're very expensive. Don't care about their customers I have asked for a receipt it…read moretook them days. And also hire someone one week later and they laughed and said the work they've done did not make sense and it was not even the problem they felt so bad for me. They did not charge me so no be aware do your research on this company

Arrived on time did the work and cleanup in a professional manner…read more Highly recommend this team.

Definitely, would use this company again. If I had any more pool, repair or problems, good…read morecommunication, work completed on time no problems with this company.

David and his guys were great to work with on getting a new pool heater! They were always available…read moreto answer all of my questions! They quickly installed my heater so that we could enjoy our spa again! Yay West Coast Pools! Thank you!! Dana & Otto

West Coast Pool Service and Repair recently replaced my pool pump after the old one stopped…read moreworking. They weren't the cheapest quote I received, but they were right in the middle and were the only licensed pool repair service among the companies I considered. They were responsive to my questions throughout the process, and the installer was efficient, professional, and had the new pump installed quickly. Overall, I'm very happy with the work and the experience. Would I hire them again? I hope I don't need to anytime soon...but if I do, I would definitely call them again.