If you have a pool problem this is your place. If you don't have any problems and just need to open…read moreyour pool. this is your place. If you need a part this is your place. These folks know their business...WELL!!! I have never gone into this place and not had my issue, whatever it may be solved. The staff is friendly and accommodating. This is the go-to pool store.

This is the place to go for supplies and questions about your pool! Liz is knowledgable and is…read moreconfident in her expertise. She totally educated me on my pool and the chems I have been using. I used to go to the store in mt airy but not anymore!!

From the moment we walked into the small showroom in Timonium through delivery and ongoing…read moresupport--including help balancing the pH in our new tub--Regina has been absolutely top-notch. Don was incredibly helpful in guiding us to the right product, and the installation and support teams have been consistently professional and patient. Amy, Emma, and everyone else we've worked with have helped without hesitation, making Regina an undeniable choice.

Excellent company. If you have any issues with service, talk to Don, the owner, and he will take…read moregood care of you.

Talk about quality service! I ordered the Big Green Egg grill to surprise my husband for his…read morebirthday at 3am!! Imagine my surprise when my husband contacted me at 3p saying "thank you"! Brock emailed first thing in the morning, then called to get things set up. Not even 12 hours and the grill was delivered, assembled and ready for use! I would absolutely recommend and look forward to doing future business!!

This is the go-to place in Annapolis, Edgewater or anywhere within driving distance who likes…read moreoutdoor grilling and of course outdoor spas. I don't have a Jacuzzi, spa or hot tub but we do love BBQ'ing! I dream of owning one of their Yoder or Big Green Egg grills one day. This is a place for SERIOUS BBQ people. It's also great for anyone looking for a Weber type grill, any gas or propane grill...heck...any grill. They have so many accessories, charcoal, wood pellets and every darn grill you would ever want. Did I tell you they have Yoder grills yet? Yes I did. I don't think you'll find these anywhere else. They can't keep these in stock so you're lucky if you can even see a model on the floor. They finally stopped selling the models so you can see them in person. BTW, they have spices, rubs and all the other stuff needed for grilling too!

I called to get my pool serviced and they said they would be send me someone else who subcontracted…read morefor them, Which was fine. But when this girl came to my house she was completely unprofessional. She smelled of weed and you could clearly see she was high. She was dressed half naked well cleaning my pool! I have a teenager and I don't need him looking at this intoxicated lady. She was short with me and just completely unprofessional! KEEP AWAY from this company and any of "subcontractors," I think her name was Erin, if Im not mistaken.

From the owner: Elite Pools is a family-owned and operated company with expertise in building and renovating…read moreinground, concrete swimming pools and spas since 1959. Our elite professionals have over 100 years of combined experience therefore circulating a wealth of knowledge in the swimming pool industry amongst one another. Chances are you are interested in installing an inground concrete pool in your backyard or business and need more information. Our experts can answer any questions and solve any problems you may have.

We found these gems when looking to purchase a hot tub. Karen was fabulous in helping us decide,…read moreand Chris rocked it when it was installation time! That was 9 years ago and nothing has changed! Anything we ask about they know, any problem we have they can resolve, all while being absolutely delightful people. Would HIGHLY recommend them for anything spa or pool related! 10 stars!!!

We recently purchased a hot tub from Sunshine and we couldn't be happier with the whole experience…read more We got exactly what we wanted, delivered and installed without a hitch. They have both been patient and friendly with me asking a million questions. Their customer service is on point and exactly why we went with them to begin with. If you are looking for a personable, friendly, customer focused company to purchase your hot tub from, I would highly recommend Sunshine. They are awesome!

The folks at Sweetwater have been really fantastic at helping me keep my hot tub running. They're…read morereally responsive, take their time to explain my options, and complete repairs very quickly. Very pleased and grateful.

From the owner: Since 1976, Sweetwater Pool & Spa Center has been catering to its customer's pool and spa…read moremaintenance. It offers retail services, such as free computerized testing and analysis of pool or spa water, spa/pool care training, pump and filter replacement, automatic pool cleaners, loop loc safety mesh covers and heater/heat pump sales. The firm makes available pool product, including pentair, polaris and hayward cleaners and filters to its customers. Sweetwater Pool & Spa Center is a member of the Association of Pool and Spa Professionals (ASAP) and BioGuard Platinum.

The swim center is really nice. It's well kept, attentive life guards, and all the fun of the…read moreoutdoor CA pools brought inside for the winter. The baby pool also feels like a hot tub in the middle of winter. The locker rooms are generally clean. The sauna is also warm and cozy on a winter day.

Heated pool nice and warm. Expensive because you cannot only join the pool and it is significantly…read moremore expensive for non Columbia residents.

We're new to the pool world. April's has been awesome (and very patient) about questions and…read moreeducating us on what we need vs don't need. We never feel pressured to buy anything even after testing our water. Customer service is beyond phenomenal. Highly recommend for all your pool needs. Thank you for guiding us each step of the way!!

Stopped in for a new backwash hose. Knew nothing about them. They asked if it was 1 1/2". I said I…read moredidn't know and asked if that was standard. I looked it up, saw that 1 1/2" and 2" are the most common. Bought it, took it home, and it's too small. I called them to see if I could return it thinking there would be zero issue with that since I was just in there and they knew that I didn't know what size it was. Nope, they don't accept returns because they cannot return it, apparently. I guess reselling it isn't an option? And the salesperson should have informed me that it wasn't eligible for return once it was opened. Had she done that, I wouldn't have purchased it, I would have went and measured mine first. We won't be doing business with them again, ever. When local businesses stack higher prices AND poor customer service, then it's time to shop online. Update: mine is 1.5" I.D. This product states that it is for a 1.5" discharge pipe. That's obviously not the case, since it doesn't fit like it should. Based on this new evidence, a refund should be issued because the hose doesn't fit, when it should. It's no longer a case of me purchasing the wrong size now. Which still should have been eligible for a refund. Another update: When I called, the salesperson told me that it fits REALLY snug. Oh, so you're aware that this product is trash because you've dealt with this with other customers, yet you're STILL selling this garbage? Find a better product to sell, one that actually fits like it should.

Just took delivery last week of my new Vita Grand Spa from Bob's. I totally recommend this company…read moreas the service was top notch from purchase to delivery and beyond!!!!!!

Love our hot tub and the gentleman that came to install were very professional and kind.read more

Brian The HotTubMan is amazing! My older model hot tub had been out of commission for years and he…read moremade it like new. Cracked wet ends, dead pump and control panel. He helped me assess whether it was more cost effective to repair or replace. He came out, fixed everything up and the total came in below estimate! His troubleshooting is incredible. When a later problem with the lights watchdogged the control board he diagnosed the problem to a single fuse over the phone. He sold me the fuse and showed me where to install it. The whole problem was found and fixed in the same day. Brian is smart, efficient and dependable. I highly recommend The HotTubMan!

I am incredibly impressed with Brian the Hot Tub Man. Extremely conscientious, great service, very…read moreeasy to work with, and good prices! We asked him to replace a jet in our Jacuzzi bathtub: he communicated with us the status of our special-order jet, evaluated pictures of the work area, and told us when he would arrive. He arrived on time, got straight to work, and did a great job. He charged us *under* his quote! The repair worked perfectly, and looks like it will last for years. A day later, I had a follow-up question about an unrelated issue with the tub. He responded to my text within minutes and even talked on the phone! Outstanding. I know who I will call when I want a new Jacuzzi tub.