Realtor Jim Winn and his entire team are top notch and I am so pleased to have chosen them to sell our home. The need was sudden, and it had to be sold as quickly as possible without sacrificing profit. On top of that, it was being listed at a time one would think is undesirable - just before Christmas and headed into the middle of Winter. Jim didn't flinch, setting up the initial meeting and walk through with immediate plans for a photographer to take shots and enable the home to "go live" within days. There was a surprisingly large number of showings given the time of year, with varied levels of interest but no immediate offers. Jim was as positive as he is experienced, staying in constant contact by phone, e-mail and video to calm any fears and lend assurance that the "right buyer would come along", which indeed happened. An offer for the asking pricing was received, JUST as the full effects of the Covid-19 quarantine were taking hold. Jim worked seamlessly with the title company to ensure a prompt and orderly "VIRTUAL" settlement process that was quite unlike anything I had ever experienced! Even at settlement, as I signed closing documents alone in a mask and gloves, Jim was right there beside me on video chat! The follow-up couldn't have been tighter and more complete, from Jim's remaining presence to the continued contact with Roanna and other members of his team. There is no such thing as a "former" client to Jim, as he runs a client appreciation program with drawings, prizes, and industry bulletins through e-mail and social media. It's truly a "once a client, always a client" mentality with this team. I am blessed and grateful for their service! read more