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Pool Guppy Dive Services

5.0 (4 reviews)

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1 day ago

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5 months ago

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1 year ago

Great service - has lasted for 2 years - no issues - highly recommended - beats expensive leak detection services.

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8 years ago

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All Seasons Pool and Spa

All Seasons Pool and Spa

(23 reviews)

My family has been an All Seasons Pool & Spa customer for many years. My 83-year-old mother and my…read morelate father trusted this company because the service was once personal, professional, and dependable. Unfortunately, the company we dealt with this season bears little resemblance to the one they supported for years. The quality of service has deteriorated significantly. The technicians sent to our home appeared unprepared, lacked basic professionalism, and demonstrated a poor attitude while on the property. The work performed left us questioning whether they had the knowledge and experience necessary to properly service a pool. What was even more disappointing was the response from the service department when concerns were raised. Rather than listening, taking ownership, or attempting to resolve the issues, the response was condescending, rude, and dismissive. At no point did anyone acknowledge the shortcomings or accept responsibility for the customer experience. Long-term customers should not be treated as though their concerns are an inconvenience. After many years of loyalty from my parents and our family, the interactions we experienced over the last several days made it clear that customer service is no longer a priority. All good things eventually come to an end. We will be taking our business elsewhere and cannot recommend All Seasons Pool & Spa based on our recent experience.

I have used this store for many years. The always have my products, the service is good, and…read moretheir prices are less than Amazon! No waiting for things to arrive days later. Thanks!

Sunshine Spa and Pool Supply - American Whirlpool Hot Tubs
American Whirlpool is a quality leader in hot water products, bringing innovative and luxurious hot tubs.

Sunshine Spa and Pool Supply

(6 reviews)

$$$$

We recently purchased a hot tub from Sunshine and we couldn't be happier with the whole experience…read more We got exactly what we wanted, delivered and installed without a hitch. They have both been patient and friendly with me asking a million questions. Their customer service is on point and exactly why we went with them to begin with. If you are looking for a personable, friendly, customer focused company to purchase your hot tub from, I would highly recommend Sunshine. They are awesome!

I was looking for a new pool service closer to home. I had high hopes for this service, but saying…read moreI was disappointed would be a huge understatement. I had a yellow algae growth on the walls and floor of my pool. I paid $349.52 in chemicals, etc., in a total of four trips to the store. Not only did the algae not go away, it actually got worse. I am not sure anyone there knows what they are doing. To make matters worse, I scheduled an appointment with them at 4:00 PM on my next to last visit to the store. Not only did the guy not show up (even though I got an email that very morning confirming the time of the appointment), but I never even received a call saying that he was hung up, etc. And this was after I called them that very afternoon (around 5:00 pm) inquiring where their guy was. I was told that the office would check with him and get back to me. They too never called me back. If you care about your money and your time, this is not the place to go. I followed up with a visit to Sweetwater Pools in Catonsville presenting the same problem. The expertise and the help I received there was 180 degrees different. My pool is now starting to get back to normal again, and Connie was terrific. There has to be a reason why every time I go into Sunshine, there never seems to be any other customers present. I will be one more former customer. I have better things to do with my time and money. It is too bad because I really wanted to support a local family business. NOT THIS ONE ANYMORE! Jim F.

Pool Guppy Dive Services - poolservice - Updated October 2026

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