It is truly rare these days to find a business that genuinely cares about the customers it serves…read more From the owner to everyone in the organization, Galloway Pool Service makes great effort to ensure that their work meets expectations. They are absolutely amazing! Highly recommended.

Great family business pool company! We use them for all of our pool maintenance and they are a…read morecompany we can truly trust.

Let me begin by saying Tim is wonderful! I called Total Spa after i had another spa repair come…read moreout to take a look at my spa - the reason for the call was that the black hot wire kept tripping the breaker when connected- the "other" company came out right away and after about 10 minutes said to me- Ma'am im really sorry to tell you this but you have a bad circuit board" said i would need to order the part myself due to they not being a master spa dealer- I said ok- immediately ordered the circuit board (670$) and i called the "other" company and told them i ordered the circuit board and that it was expected in 2 days. They then told me i needed to drain all the water out in case we get another cold snap and that they really couldn't tell me when they could come out to install due them being very busy. Told me to drain the water and use a wet vac to get as much water out of the tub as i can- so i proceeded to do as directed, that night i got to thinking about it and just had a bad feeling, so in the am i immediately started looking for a 2nd opinion. That is when i found my life saver Tim- called him- he called me back the next day (friday) and i told him what had been told to me- he said that doesn't sound like a bad circuit board and said he could be out that following Monday- Tim came Monday and within 10 minutes found the problem- just sound bad wiring from the electrician, he fixed it! I am so thankful for Tim! He is very professional, and honest. If i could give Tim and Total Spa 10 STARS i absolutely would! He is your guy for Total Spa Repair! Very Satisfied Customer, Jill J. in Hagerstown, MD

Great service. We use this company often for our hot tubs at our vacation rentals. Never…read moredisappointed.

Pool Pond & Beyond did a wonderful job! We recently purchased a property and needed to have the…read morepool serviced, and they were able to come out within just a few days. He took the time to teach me everything I needed to know, which I really appreciated, because not everyone is willing to do that, and made sure I was set up for success for next year's pool season. The service was professional, helpful, and incredibly informative. I'm looking forward to working with them again!

I used them to close my pool last year, and intended to use them to open my pool this year. Not…read moreonly did they cancel then do a no show where I had to find someone else, upon opening I discovered they had closed it improperly to the point I had to buy a new pump and the pipes were not plugged correctly because the water in them smelled like sewage. We were looking for a local, small business to do give our business to, but are very disappointed in the value of the service.

This company doesn't get enough credit for their awesome technician work, staff friendliness, and…read morecustomer service. About a year ago I moved into a home with a pool that had not been serviced in who knows how long. There was no pumping system and I had no idea what was hiding under the pool cover. All Seasons presented me with an affordable estimate to get my pool up and running. The technician came out on the date and between the stated time frame and confirmed everything was intact and ready for installment. On the date of installment, two technicians came out--one installed the pump while the other cleaned as much dirt and debris possible, adding their chemicals at the end. There was a bit of an electrical issue that the technician needed assistance on. The guy who seemed to be an expert on that part of the installation was about to come out a day after and complete that part of the installation. I will say that if you purchase a Smart Energy pump/filter from this company, please process your rebates AS SOON AS the job is complete. BGE gave me an extremely hard time for a couple months after installation. I finally got that resolved and that was no fault of the company, in fact, Shawn assisted me in collecting all the information I needed for BGE. He did his own research with me on the phone and sent me all the links and information I needed. Bobby is also a great help! Any time I've called into the store, or visited, he gets me the equipment or explains to me, in layman's, what I need to do at home to achieve whatever I need to with the pool. There are times I've asked him to repeat things multiple times and he doesn't hesitate to do so and doesn't seem frustrated. My concerns as a customer seem valued at All Seasons and they make being a new pool owner a more pleasant experience than I envisioned. The two things that stand out to me about this company---that I absolutely LOVE about them is: 1. They offer a great discount to me whenever I purchase their products. I believe that's because they were our company of choice with the opening of our pool and pump/filter installation (I could be wrong...so don't quote me). 2. They NEVER pressure me into buying products or utilizing their service. They seem to be more about educating the customer so that we would be able to maintain our pool/pool system. They deserve more stars. People's previous reviews and experiences almost made me overlook quality service therefore, I had to share my view in details. Charisse

My family has been an All Seasons Pool & Spa customer for many years. My 83-year-old mother and my…read morelate father trusted this company because the service was once personal, professional, and dependable. Unfortunately, the company we dealt with this season bears little resemblance to the one they supported for years. The quality of service has deteriorated significantly. The technicians sent to our home appeared unprepared, lacked basic professionalism, and demonstrated a poor attitude while on the property. The work performed left us questioning whether they had the knowledge and experience necessary to properly service a pool. What was even more disappointing was the response from the service department when concerns were raised. Rather than listening, taking ownership, or attempting to resolve the issues, the response was condescending, rude, and dismissive. At no point did anyone acknowledge the shortcomings or accept responsibility for the customer experience. Long-term customers should not be treated as though their concerns are an inconvenience. After many years of loyalty from my parents and our family, the interactions we experienced over the last several days made it clear that customer service is no longer a priority. All good things eventually come to an end. We will be taking our business elsewhere and cannot recommend All Seasons Pool & Spa based on our recent experience.

My wife and I just purchased a new Hot Tub from Sunshine Spa and Pool Supply and I will tell you…read morethat if you are looking anywhere other than them, you are looking in the wrong place. Chris and Karen are a great team and were very helpful throughout the entire process from start to finish. If you are in the market for a new Hot Tub I highly recommend giving them a shout. You won't be disappointed. Thanks again! Jason & Michelle Eldersburg, MD

Responding to Mera K post. All that you claim is FALSE. I DID NOT engage another company to "fix a…read moreleak" because there was none. And please explain to me who was this other company I you claim contracted that same week? And what is the source of this information? The Liability Fairy drop you a note? How would you know this unless you as I see by your post you are attempting deflect responsibility after 7 service calls. Let's just let the Better Business Bureau do their investigation. I will bring all my documentation to court. You walked off the job un completed after I pointed out your incompetence and lack of basic plumbing skills.

Technicians ALWAYS know what to do. I love my Spa...and all the SERVICE PERSONNEL. are…read moreAMAZING Thanks for quick and expert response. Mrs Herron, DC

Fast and reliable service on my hot tub. Lucas knows spas and quickly resolved the problems. I…read morewould definitely use them again because I think it's an honest service.

Highly recommend Joshua for any hot tub repairs! He was super responsive from the start, arrived on…read moretime, and was professional and friendly throughout the whole process. He fixed our burned-out hot tub pump quickly and explained everything clearly. He's also been helping us troubleshoot some additional hot tub repairs, which we really appreciate. Great service and someone you can trust--would definitely call him again.

Very responsive up front, but when it came to the details it appears they were no longer interested…read morein repairing my pool hear pump. Ghosted and then a no show at appointment time.