1. Leslie's Pool Supplies

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Kemah, TX

Leslie's Pool Supplies

3.0 (2 reviews)
Open • 10:00 am - 6:00 pm
Updated a few days ago

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7 years ago

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7 years ago

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Glacier Pool Supplies & Spas - Dimension One Spas, Hot Tubs, Swim Spas. Hot Tubs Houston Texas

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Purchased the M8 with dual lounges so that my love and I can sit on them and chat... and she needed…read morehydrotherapy due to spinal injuries. She had not slept well in years; and for the first time in years she can sleep! I absolutely love that I can move the chairs around to fit exactly what we are needing combined with where we want to sit depending on the mood. Service has been excellent as we figure out temperature; the water PH (it takes a minute - stick with it or empty and start over - we are all different!) but with the help of staff and the free water testing, we think we have it managed! Friendly and knowledgeable, they even suggested we wait a few days to take advantage of a sale coming AND a rebate! Saved us thousands! Even a difficult delivery (on our deck on a lake behind the house) was overcome with the help of a crane and care! We had shopped several different types of spas, and glad we chose Bullfrog, as it was the only one that we could manage the pressure and power of the jets independently (again .. spinal damage cause's pain with too much pressure) If you want to invest in a spa; I highly recommend the service, care, and ability to answer questions and problem solve with the team at Glacier Pool Supplies & Spas. Service, value pricing, and after purchase care...what more could you ask for? Teri B and Daniel C

If you're looking for a pool supply store with friendly people who know what they're doing and who…read morehave what you need, look no further. Jeremy and crew are such nice guys willing to work with you even if you're a novice pool owner... Lol. I've been a patron of their store for 4 years now and they've never let me down.

Elite Pools & Spas

Elite Pools & Spas

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Terrible company. I chose them bc they were the cheapest. They were coming out weekly and…read moresometimes the pool looked decent. Other times they'd write something down on a ticket about what they did and they did NOT do these things. There weren't even tablets. Then we found our pool net broken. The pole was broke and the net jammed onto the pole where we couldn't even remove the net to put the brush on. Nobody else touches our pool stuff except them. And WHY were they touching the pool cleaning net anyway, they're a pool company, they should have their own net. Also a broken pipe was discovered in the pump house that caused the pump to stop working. It appeared to have been stepped on. They're the only ones that went in there. So here's the fun part. I call Marland to cancel service. He calls back saying "You guys aren't even in our system. We've been cleaning your pool for 6 months with no payment and you owe me 6 months worth!!" WHAT?!? We left checks behind tacked to the pump house door and they were ALWAYS gone. So you haven't been cashing any of my checks, or did you even get them, or did your irresponsible pool guys lose them? Either way, this is absolutely crazy. WHY would they keep coming to "clean" if they weren't getting paid? So Marland tells me he's putting it on my credit, give me a break. We paid for crappy service, pool had green walls many times, broken stuff when they came, and apparently they weren't even depositing our checks. I don't look at my account much. But I have all copies of dated checks written which were picked up by them. So I will be getting an attorney and WILL be fighting this. SHADY COMPANY. STAY AWAY!

You do NOT get what you pay for. You pay for premium supplies and they build the pool with less…read morequality materials. They bill you for the expensive product and give you less quality. Nothing but problems with these people. DO NOT USE THEM. They will not fix any problem.

Leslie's Pool Supplies - Free Pool Water Test Station

Leslie's Pool Supplies

(18 reviews)

$$

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Call me a curmudgeon and you would be spot on -- I despise owning a pool. Sure, it's nice to take…read morean occasional dip, and it looks really cool on Google Earth, but I'd just as soon take a cold bath and be done with it. But I digress. Though the staff at this Leslie's location can't make me change my mind about having a pool, they sure do make it more bearable! On more than one occasion, we brought water samples here for some assistance in keeping the (money pit) in crystal clear condition, and these folks are so very conservative. In other words, they DON'T try to upsell you on expensive chemicals. In fact, on the most recent visit, they tried feverishly to talk me down from the ledge ... to no avail. If you own a pool in the Seabrook/Clear Lake area, I sympathize with you. If your pool service company operates as poorly as mine, I invite you to join me at therapy sessions. No matter, I invite you to employ the Leslie's team at this location. They truly are quite good at what they do!

I called this store three days in a row and never got an answer. On the third day I finally drove…read moreover there and observed the two gentlemen working one on the phone one waiting on a customer and I just couldn't understand why I couldn't get an answer on the phone. When I walked in I was not even acknowledged for around five minutes. Went back a couple of days later with a couple of parts to replace. I handed them to a young guy and he brought the new parts out rang me up and I left. Got home and they did not fit. This was unbelievable because he had the old parts in his hand. I had to make a second trip to the store to get this resolved. I've been in the store twice now I have picked up on an attitude both times. I'm going to move my business to another local Leslie's because there's something going on at this one.

Spas Unlimited - Houston - Caldera Cantabria

Spas Unlimited - Houston

(36 reviews)

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I had such a great experience getting a hot tub from Spas Unlimited. Our old tub was so old I…read moredidn't know what I was looking for and Garrett was very helpful with explaining the tub features and tiers. The delivery of my new tub and the removal of my old tub went very smoothly. Laura was able to adjust the delivery date when I had to move it with no problem. The delivery people showed up when they said they would.

The tech Jeremy was excellent. Esmerelda that answers the…read morephone in the service dept- has a haughty attitude, she has no intention of listening to the concerns of the customer. Additionally, she charged my credit card without ever contacting me to know the balance. I never got an invoice and it was way more than I discussed with Jeremy who gave me a heads up of the cost. When I called to discuss, again, haughty attitude, and the owners/managers of the store were gone by 3:50 pm....right-o! Based on this, I could not recommend. Looking at reviews now, I say you have less than 50% average of being less than happy with this business. Esmerelda needs to go back to kindergarten where they actually have more manners and business savvy than she has. And it looks like the only people that gave them 5 Stars are sauna buyers....the day will be coming when their experience with them differs most likely. The entire experience counts however when businesses only care about the money coming in, my experience is the norm for these type of people.

Leslie's Pool Supplies - hottubandpool - Updated November 2026

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