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    Elite Pools & Spas

    1.0 (7 reviews)
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    3 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    6 years ago

    Elite pools is not friendly and helpful. Will not use their service for our pool/hot tub needs. An overall disappointment.

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    7 years ago

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    8 years ago

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    Glacier Pool Supplies & Spas - Dimension One Spas, Hot Tubs, Swim Spas. Hot Tubs Houston Texas

    Glacier Pool Supplies & Spas

    5.0(14 reviews)
    5.5 miClear Lake

    Purchased the M8 with dual lounges so that my love and I can sit on them and chat... and she needed…read morehydrotherapy due to spinal injuries. She had not slept well in years; and for the first time in years she can sleep! I absolutely love that I can move the chairs around to fit exactly what we are needing combined with where we want to sit depending on the mood. Service has been excellent as we figure out temperature; the water PH (it takes a minute - stick with it or empty and start over - we are all different!) but with the help of staff and the free water testing, we think we have it managed! Friendly and knowledgeable, they even suggested we wait a few days to take advantage of a sale coming AND a rebate! Saved us thousands! Even a difficult delivery (on our deck on a lake behind the house) was overcome with the help of a crane and care! We had shopped several different types of spas, and glad we chose Bullfrog, as it was the only one that we could manage the pressure and power of the jets independently (again .. spinal damage cause's pain with too much pressure) If you want to invest in a spa; I highly recommend the service, care, and ability to answer questions and problem solve with the team at Glacier Pool Supplies & Spas. Service, value pricing, and after purchase care...what more could you ask for? Teri B and Daniel C

    If you're looking for a pool supply store with friendly people who know what they're doing and who…read morehave what you need, look no further. Jeremy and crew are such nice guys willing to work with you even if you're a novice pool owner... Lol. I've been a patron of their store for 4 years now and they've never let me down.

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    Glacier Pool Supplies & Spas - Dimension One Spas, Hot Tubs, Swim Spas. Hot Tubs Houston Texas

    Dimension One Spas, Hot Tubs, Swim Spas. Hot Tubs Houston Texas

    Glacier Pool Supplies & Spas - Dimension One Spas, Hot Tubs, Swim Spas. Hot Tubs Houston Texas

    Dimension One Spas, Hot Tubs, Swim Spas. Hot Tubs Houston Texas

    Glacier Pool Supplies & Spas - Dimension One Spas, Hot Tubs, Swim Spas. Hot Tubs Houston Texas

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    Dimension One Spas, Hot Tubs, Swim Spas. Hot Tubs Houston Texas

    Pinch A Penny Pool Patio Spa

    Pinch A Penny Pool Patio Spa

    1.0(1 review)
    2.0 mi

    UPDATE: It took them 1 day to respond to this review! What do they do? Come in with some…read moreabsolute defamatory lies which further illustrates the terrible business practice and customer service skills of the management team at this League City franchise! The showroom people were very nice! The gentlemen that showed up to sell us the pool cleaning service and the cleaning guys themselves were all great! Typically I would hang outside and watch as they cleaned and the pool was spotless everytime! All the dirt removed minus a couple small stains in the shallow end! Today I decided to hang inside and not bother them to see what quality of work they'd do without me there. I went outside and saw dirt ring around the entire edge of the pool, the walls still dirty and the shallow end stairs still dirty around the edge. I said hey, let me write them to let them know that the job that was done was a complete joke this time. I get a call from the owner of this franchise who is immediately edgy from the start of the conversation! He was immediately trying to defend his guys, who I wasnt attacking, as good kids who wouldnt do poor work. Then, when I explained that the cleaning job has been great while I've been outside he immediately says they will cancel my service cause they arent going to deal with this every week! What a terrible way to run a business! I would love to give more stars for the genuine quality of the other workers at the store but I just cant due to piss poor manner in which the owner acted on the phone! In open transparancy, I ended this call very vularly and badly due to being angry at the garbage attitude of the owner but I had messaged them initially with just the intention of reporting some flaws in the service in hopes to improve it going forward. I am glad he cancelled and I am writing this review for anyone considering service who considers customer service to be the #1 thing they expect from a company.

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    Pinch A Penny Pool Patio Spa

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    Anthony & Sylvan Pools

    Anthony & Sylvan Pools

    2.3(12 reviews)
    4.5 mi
    $$$

    The pool company was hired for a pool renovation and to replace the pump. We have actually had two…read moretransactions with Anthony Sylvan. They claimed that they could save the original waterline tile and they discovered that they couldn't after the company took off the waterline tile because the waterline tile could not be saved. We were forced to sign an addendum for thousands more to compete the work. So I feel entitled to leave two reviews instead of an update. The second issue, as described below, is their refusal to properly connect the new swimming pool pump. The new pump sends the water straight to the sewer and not through the filters when set for normal operation. The valve should have been replaced with the pump. In addition, the company supplied a pump that was not compatible with the existing automation system without notifying or discussing it with us first. We have contacted: 1. custorecare@anthonyslyvan.com on June 6 2. the project manager by email on June 16 3. info@anthonyslyvan.com on June 20 4. the phone number associated with the warranty line on June 20 5. a case was filed in their system for warranty claims on June 20 There has been no response from Anthony Sylvan. None. And yes, it does require a former engineer for the oil industry to oversee the quality of their work. If you plan to get a luxurious enjoyable pool without a graduate degree in engineering, choose a different company. I have the same complaints as the other complaining customers. Anthony Sylvan is consistent at making customers unhappy.

    While the build was quick, communication was awful, craftsmanship is awful and pool has been…read more"complete" for 45days. Our aerators have still not been installed, the water faucet they moved, they attached to a broken fence picket into the ground. We paid an additional $5200 to have our entire deck coated and the plaster guys tracked it everywhere and still has not been properly address. Plaster at night looks like cottage cheese. While I get it is hand laid, it's awful. It's the A&S mini pebble and there are white spots all over with no pebble showing through. Jets were not installed to where they are screwed in flush and one looks like it was "repaired" already. This is the worst company I've ever dealt with. The pad was poured incorrect 2-3 times as well. The salesmen will tell you what you want to hear to get you to sign on the dotted line.

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    Anthony & Sylvan Pools
    Anthony & Sylvan Pools
    Anthony & Sylvan Pools

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    Elite Pools & Spas - hottubandpool - Updated May 2026

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