Excellent place for your hot tub needs. Mike and Pat were so helpful. They helped me find the…read moreperfect hot-tub for me with a fantastic warranty. The customer service has been outstanding. They worked with me to get the hot tub delivered to my convenience and were so responsive to any needs and concerns I had after the purchase was complete. I highly recommend this as the place to purchase a spa.

Recently purchased a used spa from this company. They were very helpful from the beginning. They…read moremade my purchase stress free. They gave me several recommendations to help me get ready for the spa and everything worked out well! Thanks!

Purchased the M8 with dual lounges so that my love and I can sit on them and chat... and she needed…read morehydrotherapy due to spinal injuries. She had not slept well in years; and for the first time in years she can sleep! I absolutely love that I can move the chairs around to fit exactly what we are needing combined with where we want to sit depending on the mood. Service has been excellent as we figure out temperature; the water PH (it takes a minute - stick with it or empty and start over - we are all different!) but with the help of staff and the free water testing, we think we have it managed! Friendly and knowledgeable, they even suggested we wait a few days to take advantage of a sale coming AND a rebate! Saved us thousands! Even a difficult delivery (on our deck on a lake behind the house) was overcome with the help of a crane and care! We had shopped several different types of spas, and glad we chose Bullfrog, as it was the only one that we could manage the pressure and power of the jets independently (again .. spinal damage cause's pain with too much pressure) If you want to invest in a spa; I highly recommend the service, care, and ability to answer questions and problem solve with the team at Glacier Pool Supplies & Spas. Service, value pricing, and after purchase care...what more could you ask for? Teri B and Daniel C

If you're looking for a pool supply store with friendly people who know what they're doing and who…read morehave what you need, look no further. Jeremy and crew are such nice guys willing to work with you even if you're a novice pool owner... Lol. I've been a patron of their store for 4 years now and they've never let me down.

Do not buy here, pool had a hole in liner within six months...they don't replace it. The pool is…read moreless than three years old and has never been right. 2nd summer the hose from the pump to pool exploded, replaced it myself. Finally called someone out this year and the filter is only half full of sand which I'm not even sure is pool sand. The switch on the pump broke off this week. They tear up the grass toss it aside in your yard...people "may want to use the torn up mound of grass" is their response. This pool is paid for in full, I am not a flake that just doesn't want to pay for it. No customer service after the train wreck installation whatsoever. Next plan is small claims court.

Unprofessional from beginning to end. Would not recommend. Unfortunate that they are the only…read moreJacuzzi dealer in the area.

UPDATE: It took them 1 day to respond to this review! What do they do? Come in with some…read moreabsolute defamatory lies which further illustrates the terrible business practice and customer service skills of the management team at this League City franchise! The showroom people were very nice! The gentlemen that showed up to sell us the pool cleaning service and the cleaning guys themselves were all great! Typically I would hang outside and watch as they cleaned and the pool was spotless everytime! All the dirt removed minus a couple small stains in the shallow end! Today I decided to hang inside and not bother them to see what quality of work they'd do without me there. I went outside and saw dirt ring around the entire edge of the pool, the walls still dirty and the shallow end stairs still dirty around the edge. I said hey, let me write them to let them know that the job that was done was a complete joke this time. I get a call from the owner of this franchise who is immediately edgy from the start of the conversation! He was immediately trying to defend his guys, who I wasnt attacking, as good kids who wouldnt do poor work. Then, when I explained that the cleaning job has been great while I've been outside he immediately says they will cancel my service cause they arent going to deal with this every week! What a terrible way to run a business! I would love to give more stars for the genuine quality of the other workers at the store but I just cant due to piss poor manner in which the owner acted on the phone! In open transparancy, I ended this call very vularly and badly due to being angry at the garbage attitude of the owner but I had messaged them initially with just the intention of reporting some flaws in the service in hopes to improve it going forward. I am glad he cancelled and I am writing this review for anyone considering service who considers customer service to be the #1 thing they expect from a company.

Of course it is Fourth of July and the pool pump stops working. My wife called numerous companies…read moreand only the Pool Boys responded. They called back and were out within two hours. Justin provides me with an estimate to replace the pump motor on the spot. He had everything needed on his truck with the exception of a new impeller. One of the other employees brought the needed part out to the house and within 1.5 hours the pool was up and running. Super service, two thumbs up!

The Pool Boys Zac and Justin worked a long day doing other jobs and even with a weather delay…read moreshowed up at 8:00 p.m. to evaluate what would be needed to complete the job. They called every time they were in route and when they were completed if we weren't at home. They installed a pump for a water slide and also programmed the slide to work with my iaqualink app. They also checked the system for other issues and got our system back up and running perfectly, including a filter cleaning. Everything currently works as I was hoping it would. I would definitely call these guys again for any of our pool supply and equipment needs. Our pool is are located in the Friendswood area.

Donna the manager and Leslie the asst. manager were both super helpful in aiding us to identify a…read morepool part. Owning a pool is new to us and they went out of their way to assist us and help figure it out. Thank you!

I have to say this store is the worst. I used to go to the location on NASA Rd 1 and was never…read moredisappointed. I came to this location because it was closer and I hated the experience. I called ahead to see if they had a part and some lady said they did. I went in and same woman said they didn't have it. I was livid. I will never come back here again. Telling my friends as well to not waste their time.

The pool company was hired for a pool renovation and to replace the pump. We have actually had two…read moretransactions with Anthony Sylvan. They claimed that they could save the original waterline tile and they discovered that they couldn't after the company took off the waterline tile because the waterline tile could not be saved. We were forced to sign an addendum for thousands more to compete the work. So I feel entitled to leave two reviews instead of an update. The second issue, as described below, is their refusal to properly connect the new swimming pool pump. The new pump sends the water straight to the sewer and not through the filters when set for normal operation. The valve should have been replaced with the pump. In addition, the company supplied a pump that was not compatible with the existing automation system without notifying or discussing it with us first. We have contacted: 1. custorecare@anthonyslyvan.com on June 6 2. the project manager by email on June 16 3. info@anthonyslyvan.com on June 20 4. the phone number associated with the warranty line on June 20 5. a case was filed in their system for warranty claims on June 20 There has been no response from Anthony Sylvan. None. And yes, it does require a former engineer for the oil industry to oversee the quality of their work. If you plan to get a luxurious enjoyable pool without a graduate degree in engineering, choose a different company. I have the same complaints as the other complaining customers. Anthony Sylvan is consistent at making customers unhappy.

While the build was quick, communication was awful, craftsmanship is awful and pool has been…read more"complete" for 45days. Our aerators have still not been installed, the water faucet they moved, they attached to a broken fence picket into the ground. We paid an additional $5200 to have our entire deck coated and the plaster guys tracked it everywhere and still has not been properly address. Plaster at night looks like cottage cheese. While I get it is hand laid, it's awful. It's the A&S mini pebble and there are white spots all over with no pebble showing through. Jets were not installed to where they are screwed in flush and one looks like it was "repaired" already. This is the worst company I've ever dealt with. The pad was poured incorrect 2-3 times as well. The salesmen will tell you what you want to hear to get you to sign on the dotted line.

Legacy Pool Designs did a complete overhaul on our pool. We were so blessed to have such a caring…read moreand thoughtful pool company help us redesign and complete our pool. Suzanne sat with us several times to choose the right tiles, plaster color, coping and decking for our pool renovation! The Aruba blue is just gorgeous and we love the glass tiles accenting the steps, bench and hot tub! The photos do not do it justice! They were there for us every time we called and continue to be here for us! We appreciate Stephen helping us when we were out of town and the freeze happened! He was there! Legacy Pool Designs had a big job and they completed it and cleaned up beautifully!

Stephen and Suzanne are the best! Very responsive, great prices and extremely supportive with all…read morethings pool and outdoor living.