1. Katchakid

0

Houston, TX

Katchakid

4.9 (51 reviews)
Closed • 8:00 am - 4:00 pm

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Services - Katchakid

Childproofing

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Reviews With Photos

Defective pool cover.
Bob A.

Purchased cover 4/14/23. Put cover on October 2023, it was great. They give you a storage roller that makes it very easy to handle. Took cover off May 2024. Rolled it onto storage roller and put it on side of house. October 2024 time to cover. After unrolling there were spots that looked like the material hid gotten hot and melted. Tried to install but in pulling cover to stretch and hook into anchor(s) the material tore. Still wouldn't stretch enough for 2 of the anchor's to connect. Contacted customer service and they avoided contact which immediately made me a bit nervous. Bottom line is they don't replace custom pool covers. The best offer was to take it to Houston and have their people look at it and maybe patch it. There thought was that I had done something to cause the issue. I decided to purchase anchor hook extensions and patching materials and fix it myself. Bottom line is I like the cover but just know that if you purchase you're on your on if something goes wrong. PLEASE LOOK AT OWNERS REPLY. I already spent 20 minutes on the phone with them. They believe that this could only have been caused by something I did. Just be prepared for this if you buy their product and something goes wrong.

rebecca a.

We went with Katchakid for a safety net over our pool as we have a water-loving, curious toddler. The entire process was very easy and I was actually able to get my installation moved up several weeks when our pool was completed earlier than anticipated. Chris and Oscar did our installation. They did a fantastic job and I am happy with the way our net turned out. Chris was very thorough showing me how to remove, roll up, then re-secure the net, and we went over the steps twice. He made sure my questions were answered before they left and was very friendly. I feel confident that this will be easy peasy to do on my own as well and would absolutely recommend a Katchakid net to any pool owners. Our pool has only been filled and uncovered for 4 days, but there was an immediate sense of relief the minute this was installed.

Greg M.

Chris and Dre were on time (early actually) and did a good, clean install. Courteous and informative and walked me through operating our net system. Consultation process prior to their arrival was also easy and efficient.

Cory & Carlos came out yesterday 9/16 and installed a new for our pool. They took out our pool slide so the net would fit tighter as we wanted. It was very nice of them to do that extra work, as my husband was at work and no way I could have moved the slide to drain it out. They demonstrated how to use it to both my husband and I later in the day and both guys were great! Very professional and nice! Great work! Thank you to KAK for the piece of mind knowing our kids will be safer around the pool! This was our must have when building a pool.

Newly installed net

Chris showed up and completed the job in a professional and timely manner. He was very personable and made sure that all my questions were answered. Would definitely recommend katchakid!

Pool Net in the color tan

Santos did a fantastic job! Thoroughly impressed with his work! He was on time and very professional! We are so excited about our pool net and cover- gives us peace of mind with our 2 year old. He did a great job explaining to us how to properly install and uninstall the net and cover. Highly highly highly recommend!

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4 months ago

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8 months ago

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10 months ago

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6 months ago

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2 years ago

Business owner information

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Clare E.

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4 years ago

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3 years ago

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1 year ago

Great product, that peace of mind you need with little ones!! Oscar did a great job installing the net and training me on how to use it.

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2 years ago

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3 years ago

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3 years ago

Installation was seamless and the staff are knowledgeable and very helpful. Thank you for a great solution for the safety of our children.

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2 years ago

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2 years ago

Great service! Everything was on time and installation was fast! Thank you for making our pool safe!

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2 years ago

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4 years ago

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3 years ago

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3 years ago

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4 years ago

Excellent service and our install went very smoothly! Chris had excellent customer service! 5 stars!

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5 years ago

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7 years ago

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Page 1 of 2

Ask the Community - Katchakid

Review Highlights - Katchakid

“Carlos and Favian did the installation and did an amazing job, they were very professional and friendly.”

Mentioned in 11 reviews

Read more highlights

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Just cannot say enough good about Victor and Samson Iron Works. Would give them 10 stars if…read morepossible. BEST small business we have ever dealt with lifetime. We called Samson Iron Works and others after our house was burglarized; burglars came in through unprotected ground floor window. Don't be lulled into thinking an alarm system is enough! Victor came to visit and explained our options to us. He patiently explained the pros and cons of each option. It was clear that what Victor wanted was the best option for us and NOT the most money for himself. The other burglar bar people we talked to wanted to toss in lots of expensive options that did not add to security or functionality but that did provide them more revenue. Victor's cost estimate was 1/7th of other quotes. Not kidding; 1/7th!! Victor also provided us a lot of other common sense suggestions regarding burglar proofing our home. All of his suggestions were very sound advice and we will implement them. Victor and his team prebuilt and painted our burglar bars in his shop after taking careful measurements. On installation day, the burglar bars were installed with a minimum of muss and fuss. One hour later and for what I consider to be a VERY low price, we have burglar bars on all of our ground floor windows. Wish we had done this years and years ago. We could have prevented our home being burgled if we had thought ahead. We foolishly believed that an alarm system would deter burglars. We lost a lifetime of accumulated jewelry and other valued possessions that cannot be replaced. Victor is the most personable and most honest small business person I've ever met. Plus, he hires and trains US Veterans as apprentices. How can you not like that??

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Katchakid - fencesgates - Updated November 2026

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