We loved working with Picasso Pools. We would highly recommend Picasso Pools. Randy and Dave were…read moreboth very accommodating and helpful. We had a 5+ foot drop and didn't really know what we wanted but Picasso Pools did a great job showing us ideas and helping us figure out what we wanted. The finished pool came out great and we love it!!

Continuing on... (please start with my initial review before this)…read more My wife didn't like some of the stone work at the edge of the pool. She felt the pieces looked unnatural due to their shape and felt the colors didn't match well. She sent some photos to Dave, and he had the stones pulled up and redone, making her very happy. Another "issue" we had was with a set of stairs I wanted. Back when they came to paint the ground, I realized that I needed a set of stairs on one end of the pool decking down to the ground where another set of stairs were. I told Randy that I wanted stairs there, and he said no problem. Well, one day I got home from work, and the pool deck had been poured. I thought it was odd that no stairs were poured at the same time, so I asked Dave and Randy. Essentially, they had forgot. For a few weeks, I kept reminding them that I needed stairs there, and Randy would say they would figure something out. I told him I would pay to have them added since they weren't in the original contract, but in the end, I never even could get a quote. The moral of this is to make sure you get such changes in writing. I really don't want to hire someone else to do it, because there are pipes in that area, and if there were a problem, I could see the stair guy saying he didn't crack the pipe, it was already there, and Randy saying it was my contractor who cracked the pipe. So, now I just don't have stairs where I really wanted some. Continuing on with my trash yard complaint, it really took way too long to haul off both the construction debris as well as the accumulated garbage. Additionally, I had to carefully go around the yard to remove broken bottles that were left following the only cleanup. Another problem was the fact that they dumped a lot of dirt on the neighbor's property next door. I told them it must be leveled and all, but they didn't level it all just most of it. I'm going to have to pay someone else to come in with a box blade to fix it. Yeah, I should have Picasso do it, but sometimes you just want to have it end. After reading so many other problems about pool installations online, I'm thinking that mine went pretty well overall. This is why I'd say I'd use them again and gave them the 4 stars (3.8). Randy, if you are reading this, I have one other piece of advise for you. When the job is done, take the time to ask how the overall experience was and if there were things that you might have done differently. Honestly, I didn't feel comfortable calling you and "griping", so here I am. I'm guessing that a lot of your business comes from word of mouth, if that is the case, you might want to take the time for a post installation interview instead of "I need my final check. Bye." In the end, our pool is beautiful and I didn't lose any hair or sleep in the process.

We had our pool replastered by Express Pool Plastering & Repairs, a company with 30 years…read moreexperience & so many positive reviews. We had a great experience starting with their prep process work, and through the final replastering application process, all done in timely professional manner. The crew was professional, kept us informed when we had questions and all went well, and even kept everything extremely clean. The finish came out smooth and consistent, and our pool looks like new. Highly recommend!

The complete experience with Express was very professional from the Admin. staff to the…read moreinstallation crews. We were completely satisfied with the replaster and tile work.

After having our spa six month it is time to write a review of Spas Unlimited service. We've had…read moreissues with the bluetooth that had everyone scratching their head, ordering parts, dealing with delays in getting the parts from the manufacturing company and COVID. Last week Brett contacted me again to tell me they finally have the topside control panel for the entire spa.....yeah. Brett showed up early and had the bluetooth system working again. It sounds fabulous, the speakers have high end quality sound and makes the entire spa time even more relaxing. David worked with us during this entire process. I felt so sorry for him as getting the parts were out of his control. Then Brett, total gentleman and professional who explained each step he was taking to attempt to fix the issue, much thanks friend. Thanks to Benny and Jeremy who also stopped by one evening after the completed their spa deliveries for the day and worked well past dark to help. The ladies in the office who kept getting out calls for any possible updates, thank you. We couldn't be more pleased with our purchase back in July and delivery in August. David your entire staff is incredible and patient, so keep up the great job you all do and keep doing it right.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

Outstanding service overall ! He was easy to reach and we had no issues in any of the process.read more

David is a truly humble and trustworthy gentleman. He goes above and beyond to make sure you not…read moreonly ARE taken care of, but also that you FEEL taken care of. He's great at what he does, and he sets a standard all companies should climb to.

Beware of this company!!! Responded to calls until he had my credit card and charged it. Was…read morebilled for monthly service and then ghosted! pool turning green and he won't answer calls or texts!!! Do NOT Use!!!

Amazing service 10/10 would recommend had my parts in stock and out the door within 10 minutesread more

After meeting with several local pool contractors for construction in The Heights, we chose to work…read morewith Peak Pools and Spas primarily due to the trust we felt from the first discussion with the co-owner, Ben. He took his time walking us through the process (first time pool owners), never tried to upsell with high pressure tactics, and was objective in describing pros/cons of various options. Once the permit was approved, Ben's teams worked quickly and without any issue (or major unforeseen expenses). I really valued having Ben as a point of contact for any questions that we had, and even after the project closed, he was quick to follow up and support any outstanding topics that I brought his way. Claudia and Ben are an absolute pleasure to work with, and I would highly recommend Peak Pools and Spas to anyone looking to get started.

We researched and interviewed 3 pool companies for our pool build in The Heights due to city codes…read moreand smaller lot size. We selected Peak Pools because of their timeliness of response, thoroughness in estimate and honest approach of utilizing what we wanted in a pool, rather than inflating price with extra features. A pool building experience is very taxing and a long process over several months, but Ben Peak coordinates the contractors and holds each team accountable and to a timeframe. This is truly a family business and it shows in the quality of their project, past referral responses & their willingness to make their customer satisfied. We highly recommend Peak Pools - their finished product has made our backyard experience a joy

Brandon has been taking care of our pool since its inception. Wouldn't want anyone else doing it…read more He's very easy to speak with and is always available to talk if you have questions or special requests. We love Emerald Blue Pool and Spa!!

I called him when we were moving in. He cleaned the pool, played with my dogs and made sure that I…read morecontact him if I needed to know anything about my pool. I have never had a problem with someone not doing their job. He definitely provides a service that I don't have to go behind him!!! Highly recommend!!!