We had an issue with our spa cover that was most likely a product defect. Jeremy handled the issue…read moreprofessionally and even went the extra mile and delivered a new spa cover to our house. I found that to be outstanding customer service. Thanks Jeremy and Henry. You guys are the best. Paul & Cathy Kukla

We are very happy with our new hot tub that we purchased from Jeremy and Henry at Southwest Spas…read more They were nice enough to hold on to our tub at their facility until we were able to get HOA approval, 220v electrical hook-up and breaker, and a small travertine patio extension built for the hot tub. When we first came into the store, Henry was so thorough in his explanation of the different features of the spa we were interested in purchasing. The electrician (Nick) and the landscape person who installed our patio extension(Jose) who were recommended to us by Henry and Jeremy were also terrific. Once we had the spa delivered, I had some questions about some of the features of the tub, chemicals, as well as a small issue with one of the diverters that was leaking. I drove over to Southwest Spa to speak to someone in person, and Jeremy was kind enough to take the time to answer my questions, and also instructed me how to fix the diverter leak when I got home, and it worked perfectly after that. Easy-peasy! Having our own spa at our home has been on my husband and my bucket list for YEARS. We are so happy we were finally able to make it happen with the assistance of Southwest Spas!

My friend Highly reopened Dave / Blades Desert Lawn Care…read more***They are difficult to get a hold of. I do not own a Mobile Phone - Dave wants to only communicate via Text Message so he doesn't answer his phone! While Blades is reasonably priced- They do not SHOW UP on scheduled days and DID NOT complete the worked they were PAID paid in advanced to do. 1. I walled my yard with Dave, the owner and pointed out importing things for him to know. They did NOT follow my directions to NOT Trim specific Plants- namely my Cape Honeysuckles and Twisted Junipers which have been hideously scalped and will take years to recover. 2. They weed-whacked my Gerber Daisies in my Annual Flower Bed saying they thought they were weeds, Mowed Down my Wandering Jew Ground Cover that I Specifically told them NOT TO DO - now I have a big 6' X 8' Muddy mess 3. Worse yet, They Weed-whacked the Electrical Power Cord and Copper Water Lines to my Fountain, as well as, severed the cords of 2 Outdoor Extension Cord Boxes. 4. Dave made promises to replace the Electrical Cord, Water Line, Replace the 2 Outdoor Extension Time Boxes, but it has been 7 weeks and has not returned. 5. He requested additional money on Nov 18 to repair the Sprinkler system - he cashed the check immediately and NEVER Returned to complete the work- I have a hazardous 2 foot by 10 inches hold in my yard. 6. Back in October, they were paid to trim my Shamel Ash tree. They left promising to be back the next day to finish it... they left the extension ladder attached to my tree for over a week before they came back to finish. An Attractive Nescience for the neighborhood kids who wanted to climb it! ------------------------------------------------------------------------------------------ While Dave is likable, his female assistant is clueless and is the one who did the Weed-Wicking and Lawn Mowing. If you don't know watt are Plants and the CORRECT way to trim them, you should NOT weed-watching and trimming shrubbery In the long run, Blades Desert Landscaping has been a REAL Disappoint.! It will take a Long time to get my Shrubbery and Flower Bed looking Beautiful again! ------------------------------------------------------------------------------------------ Please Note; Blades Desert Lawn Care and Pool Service is NOT a Licensed Contractor with Arizona Registrar of Contracts which states; "Arizona requires a license for any project over $1,000.00"

Warning! not a legit business. Never give Dave permission to touch your yard. Anyone who has said…read moreanything about them not showing up when they say and not being professional is absolutely right! He has left the yard halfway unfinished, Caused water damage , killed our grass we paid to have put in, and destroyed our sprinkler system because he 'thought he knew how it worked but it turned out he did not.' After the last incident we are done! We have gotten the worst service as he has done damage to our property and caused us a lot of money and headache. This person is not a legit business. Wish I'd never called him in the first place!

I was in a pickle and called, He was So Helpful, and got me the help I needed. Thanks So Much! I…read moredefinitely recommend Element Pools!

For some reason, the Yelp AI machine deleted my first recommendation. Element Pools and spas is a…read moregreat company. They did a wonderful job on my pool, timely and great results. I would highly recommend them. plus their prices were good.

Excellent and professional service always on time and good prices ,Highly recommended .read more

Extremely happy with service and fair pricing. Dusty is honest and knowledgeable and genuinely does…read morehis best to keep cost down. Highly recommend!!!

Use there water testing service weekly. These guys are "my go to people" if I have questions.read more

I apologize in advance for the lengthy review . (Left review…read moreon Google also) I stopped by this store on Sunday, March 18th to purchase a few items for my pool (I'm a 1st time pool owner). As I tried to enter the store, I noticed a sign stating that the employees would be back in 10 min, which struck me as odd since it was during posted business hours. I than noticed a middle age woman puffing away on a cancer stick and yapping away on her cell phone. Come to find out, she is the employee! I sat in my car to kill a few minutes. Finally she is done with her personal business on work time and returns to the store. As I enter the store, Mrs Personality or Mrs Friendly looked up than continued about her business .I don't expect much, but a simple smile or a quick hello would suffice .Yet I received neither. I approached her to ask a question about basic pool care (remember, I'm a 1st time owner) and decided to Google it because she clearly did not want to be here and seemed annoyed that I was going to spend my money in the store she works for and interrupt her. I took note of her name, and I decided to go elsewhere to shop. Dawn, the employee at the Leslie's location was the ONE and ONLY reason I drove 10+ miles one way, out of my way to visit POOLWERX to make my purchase and ask a few basic questions. I live a stone's throw away from this Leslie's location. Come Monday, March 19th I needed to pickup an Auto Fill Valve and decided to swing by Leslie's, because it's convenient. Today was a completely different experience vs what I witnessed on Sunday .A young man was working alone, he must have been a newer employee as he did not have a Leslie's logo on his shirt but he did have a name tag. This gentleman's name was Mike. He was at the register with aboanot customer when I entered the store, yet he made eye contact and smiled before letting me know he'd be with me in just a moment. I looked for the float valve, but had no clue what I was looking for, so I just browsed killing a minute or two. I over heard the employee offer to help an older gentleman carry his purchase to the car, it was a large bucket of chlorine tablets. The customer was appreciative of this. Bear in mind, the employee offered to take out to the vehicle. He was not asked by the customer to do so. The employee hurried back inside the store and immediately approached me to welcome me. Mike than proceeded to ask me questions to determine if the product I asked for was indeed what I needed. He was professional, knowledgeable, and friendly. Mike is the complete opposite of his co-worker Dawn, and he is the only reason I will continue to shop here. I will not spend a dime in your store if Dawn is the only option for assistance, as she clearly does not care about customer service or providing a positive experience. I mentioned the prior days poor experience to Mike and he seemed genuinely concerned about the incident and apologized profusely for something he has no control over. Mike said Leslie's strives to offer the absolute best service to each and every customer, each and every time. He handed me a "water test bottle" and $199 value deal brochure with my receipt, and explained the benefits of each. Mike shook my hand and thanked me for my business, and said don't hesitate to call with any questions and he hopes to be my one stop shop for anything pool related. I sincerely hope Leslie's upper management is made aware of the way Dawn treats customers. Mike is a rockstar employee and a stellar example of going above and beyond to provide a truly wonderful shopping experience. Even though Mike may be new (making assumption based on fact he was not wearing a Leslie's polo) he was confident and comfortable, spoke highly of the company, and the reason I rated at 5 stars versus 1 star (only because I can't do negative stars) of my trip here dealing with Mrs Grumpy. I highly recommend this location, although I would turn around and high tail it out of there if Dawn is the only one working (middle aged woman) and experience A+ service if Mike (young man) is there.

Great communication. Free estimate for services arrived as scheduled. Friendly and knowledgeable!read more

Great experience with David and his company. His crew put in a hefty effort to get our pool back…read morein business. Thanks! And cheers!

Great management and great crew…read more Had a pool pump stop working, and my normal pool guy immediately blamed a failed motor in the pump, despite it only being 2 years old and gave me a large quote to replace. I called Pelican for a second opinion and rather than just push new hardware, they did their due diligence to pinpoint the problem.They figured out that not enough power was being supplied to the pool panel and it ended being a bad breaker that was supplying too little voltage for the pump to operate. One new breaker later and I am back up and running. Thanks Pelican for being good people and not just pushing products.

We used them to balance the chemicals and startup our pool after a renovation (we got a quote from…read morethem for the renovation itself, but it was a bit too high so we went with another company). But each time we got the quote or had service this company was efficient, on time, and had good communication. Once he balanced the pool he explained what he added and answered any questions. Grateful they could fit us into the schedule since we were on a tight timeline after new plaster was put in.