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Lerch RV

2.6 (14 reviews)
Closed • 9:00 am - 5:00 pm
Updated 3 weeks ago

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Ask the Community - Lerch RV

Bill's Happy Camper RV Sales & Service

Bill's Happy Camper RV Sales & Service

(7 reviews)

Let me start by saying the front end of the service department was very helpful and accommodating,…read morethey are pleasant and were able to squeeze me in service they were receptive to my every question and very understanding. However the actual service technicians are horrible. When I say horrible I mean it. I was in for an awning fix and an inspection.. they when thru all the appliances to make sure they all worked which I asked them to do and paid for it however everything they touched they either broke or left it opened for me to finish the job. One thing that pissed time off was that they stole or lost one of my solid step pins and replaced it with a lesser quality one. They went thru my fuses and broke the fuse box cover, then just left it broken, didn't even care to replace it. Just careless technicians.... They removed the old inspection decal with a screw driver instead of a razor.... so it gave me a bunch of scratches on the tongue of the trailer I had to spray paint it to avoid rust, they took off the fridge access panel and left the drain IN THE COMPARTMENT instead of it draining outside, So if I wouldn't have noticed it I would have had water damage. In the outdoor fridge compartment.... Who does that !? They went thru the furnace and left the cover lose I guess for me to tighten the screws up myself ? Honestly this place was supposed to be one of the best in town and again the front end and Robert is very nice along with Josh. But you guys have crap technicians. I wouldn't trust your crew to touch my rig again. NO WAY. You cannot treat peoples property like this.

My husband has been researching for over 2 years now They…read morealways have awesome reviews and great feedback We just visited them to just walk through 2 units we are torn between They opened them up. We got to fiend over an hour walking through them both on our own. No sales person breathing down our necks. It was so relaxed and chill. After we went to the office and introduced ourselves for our future purchase They are a family run business that truly cares and takes the time to help Can't wait to buy out future home from them!! And be airy of their camper family !! Great great people and awesome inventory!!!

Susquehanna RV

Susquehanna RV

(11 reviews)

Do not EVER buy a camper from Susquehanna Valley RV!…read more They agreed on a price and now all of a sudden the camper is 5 grand more. Such BAD BUSINESS!!!! I will NEVER BUY FROM THEM If I could they would get zero stars

We looked at campers at our county fair found one we like in Susquehanna rv did paperwork to 3 day…read moreand a call frome use to even run a credit check. Yall ran it one from your end then sent it out to the highest interest rate place so Danielle could get a kick back at 15.9% and she really didn't wanna check anyplace else but we pushed a bit then check one other place after my wife gave her pay stub info then didn't hear back. So we called and had to leave a message for Danielle and still took days to hear back after we said stop we are done. When Danielle called back after almost a week total she said I know you said you were done why we said not paying that intrest rate of 15.9%. Danielle said I got another offer but if your done then I'll mail your deposit back. We talked the the sales man he told us what the other offer was and it 9.9% rate. He the said we will work something up for you and get back to you on Monday morning. I waited till just after lunch and nothing so I messaged the salesman and asked what was up he told me boss man was gonna call me shortly. This is now Wednesday evening and sill no call. 1 1/2 weeks and we checked at another place and did fined a little better %. I have talked to a number of people and have found similar things pertaining to the intrest and timeliness of the office staff a problem. This place needs to fix things as it did cost you 3 campers at the fair and 2 more after the fair. I hope to make that number bigger every day. Thank you for your time. I look forward to helping other RV stores get your customers.

Ansley Rv

Ansley Rv

(11 reviews)

The dealership went above and beyond for our new fifth wheel. From the trade in inspection to the…read moreservice department, they really did their job well.

it is like a nightmare trying to deal with this business, i bought a new 2025 jayco camper and have…read moreneeded warantee work. the service manager ryan is ignorant dealing with customers and knows nothing about campers. i have had several bad experiences with him. when i first picked up camper it had a few problems that needed repaired. he told me they were minor repairs and that i could take camper home and make the repairs myself. my solar panel was not charging my battery and he told me a solar panel was just a sales gimmick and really didn't do anything. i did research on my own and found out that solar panel was never programed to charge my battery ans wasn't working (fixed myself). my recent experience was the second trip for warantee work. the cable that operates the sewer drain valve would not work and i took to have repaired. i waited a couple weeks and then got a call it was repaired. i drove 40 minutes to get the camper, hooked up to it and decided to try sewer cable before leaving. guess what, they installed a new sewer cable (i could see they opened the bottom of the camper) and the cable would still not work. wouldn't you think someone would have tryed to operate it before telling me to pick up. i dread dealing with this place and wish i could get my money back on my purchase. would never buy here again

Lerch RV - rv_dealers - Updated May 2026

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