All campers have issues. Bill's sells the same campers that many other dealers sell. The…read moredifference is not in the issues the camper has but in the buying experience and the support following your purchase. The mega camper dealers are notorious for add on markups to the stated price. Often these add on charges are in the thousands of dollars. Basically, the stated price is worthless. This was not my experience at Bill's. The price quoted was the price paid. The service experience I had at Bill's was exceptional. We picked up the camper and went on a week long "shake down" trip. True to form, we had a problem with the camper. We were camping about four hours drive from Bill's. I expected to hear "bring it back, leave it here and we will get back to you". With Bill's, I could not have been more wrong. The experience I had was that the service team tried to trouble shoot the problem over the phone. When that did not work, they found and sent a service tech to the campground where we were staying. That service tech could not locate the problem and Bill's suggested we stop by on the way home to let them try to fix it. When I arrived at Bill's, the service team immediately engaged the problem and spent hours getting it right. I was completely blown away. I took a stack of business cards and handed them out at the next campground. While I was waiting, there was a string of people coming into this dealership who obviously thought highly of Bill and the team. I am now one of them.

my mother just bought a brand new camper from you guys. she's had it for 4 days, four! now she has…read moreto stay there because there's a leak in her (nearly 200k) brand new camper, that has to be fixed on a brand new camper and they are closed so no one can fix the brand new camper until tomorrow. if i haven't made it clear enough in this review, nearly $200k brand new camper is leaking after 4 days of ownership and can't be fixed until tomorrow because they're closed

I recently purchased a used Travel Trailer from the Bloomsburg location to be used as my temporary…read moreresidence. Once set in place, I turned on the furnace as it is winter in PA. I returned 4 hours later and the furnace no longer worked. When I contacted the dealer and asked what I should do, I was told they would get back to me. Being a fairly competent individual, I removed the only access cover and found hand fulls of chewed nuts and insulation particles that seemed to have been there for quite some time. I again called the dealer and asked if there were any known issues with the furnace to which they replied, yes, but we repaired the issues prior to my arrival to pick up. I asked then why they didn't even attempt to vacuum up all of the debris inside the furnace housing, to which the reply was I don't know. I had to remove the furnace and completely clean out the inside of it from all of the debris. Upon reinstallation, the furnace worked fine. The next issue was when I connected outside water to the system. I flushed out the winterization from the lines and upon further inspection, every single connection inside the camper was leaking! Again, I called the dealer and have yet to hear anything from them. The final inspection sheet stated specifically the furnace was operational and inspected, and the water system was tested, inspected, and had no leaks! I will never return to either facility for any future investments and will pass along this poor service after the sale to anyone interested.

Having owned two motor homes over the last 30 years, a class 'C' and a class 'A', we decided to…read morepurchase a new Minnie Winnie 31G in May of 2017 at Susquehanna RV in Bloomsburg, PA which is about 4 miles from our house. This dealership sells mostly travel trailers and 5th wheels and does no chassis work on motor homes. The sales people were OK but told us the in dash radio was blue tooth capable, which we found out after the sale it wasn't. The service department is a different story. The day we purchased the motor home the service guy was showing us how to light the stove and when it wouldn't light he said that the valve at the LP tank was isolated. He said he had it open earlier but closed it off again? After taking it home we decided to turn on the furnace since it was a little chilly outside. When I opened the valve at the LP tank I discovered the regulator had a large gas leak. Also on that same day the service man was mopping up water with a large 'shop' mop in the bathroom area and said he was just cleaning. It was odd because no other 'cleaning' was done to the motor home. As we began using the motor home water kept showing up on the floor in the bathroom and bedroom and dripping from a compartment outside. We took it back to the dealer 2 times for the leakage and both times they said they couldn't find anything. They even suggested that maybe my family should be a little more careful when showering, etc. Several months later the bathroom vanity and nightstand in the bedroom started to show signs of swelling of the wood and the flooring in the bedroom began to feel 'spongy' due to water damage. I investigated and found a cross threaded fitting under the bedroom nightstand that had been leaking all this time. We were in California so I managed to put a container under the leak which had to be emptied 3 times a day until we got home. I had also found water behind the toilet (which is raised on a pedestal) from a separate leak that they also said they also could not find. The Dinette leg foot was not centered when it was screwed to the floor at the factory. Moving the foot would leave 2 holes in the linoleum which the dealer said he would not do to a customer without fixing it right and replacing the linoleum. In the end they simply moved it and left 2 holes in the floor after they said they wouldn't do that. The coach door was very difficult to open/close. Even after being worked on there is still daylight coming through the frame. They left the frame bent and unsealed and required me to clean up sealant after being worked on and it still did not open/close like it should. Other problems with the motor home...... 1. Stain on ceiling near front of overhead. 2. LP tank level sender was not hooked up. 3. Caulking not applied to kitchen sink splash guard and other areas around sink. 4. Window latches were loose on several windows and one roof vent. 5. Drawer under kitchen sink had a broken latch and bearings missing from the slide mechanism making it very difficult to open/close. The dealer replaced the latch but I had to fix the slide mechanism after the dealer failed to. 6. Screw missing from header in bedroom. Dealer was told about it 3 times when it was in for service but never fixed it. 7. TV remote was missing. 8. Outside TV had a scratch on the screen. 9. Outside refrigerator was missing a rubber foot. Dealer simply placed a piece of material under it, not the foot, and it still wobbles. 10. Left front hydraulic jack leaks fluid. 11. Molding/latch retainer loose on bedroom sliding door. 12. Rear spring suspension helper 'balloons' never pressurized. 13. Slide out canopy retainers not positioned correctly. 14. The coach door did not have a hold open latch retainer as all other RV's/Trailers have installed. 15. Gap in seam above upper bunk. 16. Hydraulic leveling jacks don't work. Panel does not light up. 17. TV above dinette picture goes out while viewing. Sound still works but no picture on display. Turning the TV off and back on restores the picture temporarily. 18. Panel above frig, left side, is loose. How did all these items get past Quality Control at the factory and the dealership and get passed on to the customer on a new motor home? Three times we had the motor home back for service at Susquehanna RV for several days at a time (one time over a week) and it was returned to us with items untouched. Susquehanna RV did fix some of the simpler items but I was surprised to find that many things wrong on a brand new RV. I have also learned the service department is supposed to give the customer a detailed description of work performed which Susquehanna RV never did.

Absolutely wonderful experience. My wife and I purchased a new 2026 Jayco Pinnacle 32RLTS. We live…read moreabout 5.5 hrs away and did everything via phone, text and email. Guy Snyder our sales person and was a pleasure to work with. No pressure, honest and upfront about everything. No hidden fees, no sorry I forgot to tell you about that. Just a great person to work with and I would gladly work with again. Zack was our technician that completed the PDI process with us. He told us of the issues he had to fix when the unit first arrived from Jayco as well. He explained everything in great detail and answered all questions. We spent the night in our new Pinnacle there on-site at the dealership. The next morning Zack met us bright and early and addressed a few issue we found. Amanda in finance was great as well, no pressure to by all the extras. The entire experience with Rhone's RV was wonderful. I can't thank Guy, Zack & Amanda enough. This is a large purchase that can be nerve racking experience and they made it a pleasurable one instead.

we purchased a travel trailer and then a class C motorhome. The sales and service department were…read moreexcellent to work with answering questions and trouble shooting any problems we had. We required a repair of our one slide and it was done in a very short period of time and at a reasonable cost. Will definitely recommend Rhones R V.

While Susquehanna RV has a nice inventory of RVs, their customer service and sales ethics have a…read morelot to be desired. I guess the questions for me that would be most useful to a potential buyer is would I purchase from Susquenna RV again or whether I would recommend them to a friend or family member? The answers are both unequivocally NO based on our experience. I would tell them to look further or not to make a one visit sale. With any dealership, I think you should visit the sales lot on at least 2 occasions before moving forward with a purchase. I want to take the time to write a review because I found that overall there simply are not many RV reviews out there about RV dealerships. I think that if there were perhaps the customer service would improve. I also wanted to provide a cautionary tale. We happened upon Susquehana RV at the York RV show. we liked the 2014 Denali 280lbs bunkhouse immediately upon seeing it. We have 2 kids so the room and sleeping space in this unit would be perfect. After reviewing all of the features with the salesperson, we decided that the 280lbs was what we needed. We had looked at others but none of the others impressed us like the Denali. We made the offer and left the show knowing that our next step would be financing. It took a week to get the financing. Susq RV was very helpful with this aspect. The problem came when we had our site tour of our unit on the day we were supposed to close the sale. The tour went well but when the salesperson handed me the keys...they were labelled as belonging to a "2013" Denali not a "2014". HOLD UP??? Something is wrong with this picture. There is a huge difference between a 2014 and one that as been sitting on the lot for over a year. We talked to the manager and he tried to make some story up that he priced the RV for a 2013 with the winter package. In other words, he was trying to justify the price and indicated that the salesman made a mistake when he filled out our paperwork at the show. Perhaps I would have swallowed this excuse hook, line and sinker if I was a 80 year old who did not do the research; however, it was obvious to me that they were trying to pull a fast one. This same RV was posted on their website for several weeks as a 2014. I know because we looked at it everyday in anticipation of finally living out our dream. Same RV ...same VIN number...same stock number. I also know the price was right for a 2014 with the same package. The salesperson wrote down what he wanted us to believe. Our issue was that we had the check in hand...interest was already accruing...have a timeline that we are trying to keep...not so simple to walk away...which is what we wanted to do. Instead we opted to stay there for a little while to do research on my phone and iPad so that we could get a going price for a 2013....We did not trust them at this point. Let me tell you what the manager did next. He waited until my husband went outside to get something out of the van and then he came over to me and told me that we could leave to do our research....that we did not need to make a decision that day. He said this in a really p 'd off way...not very nice. It seemed cowardly to me that he confronted the woman and not the man.. He wanted us to leave to let them off the hook. It was not happening. When my husband came back in...I told him what the manager said...before he had any time to react...the manager was back and offered to take $2000 off the price. In reality we were pushed into a corner with their deceit because we had a time line to keep. We bit the bullet and took the deal. While the time lapse between the close and the delivery was unbearable, we were pleased to see that they did keep up the rest of the deal by making needed repairs (mostly cosmetic...dings) before delivery The delivery guys were nice but guess what....it's June 2014. Our RV was delivered mid April. Susquehanna RV who boasts about their customer service and many years in business on their website....have yet to make a follow up call of any kind. Not even a thak you for your business post card...nada . We purchased a $35,000 RV from a company that obviously does not value our business. I found some rust under the chassis so I will need to see if the warranty will cover getting this repaired. We say No!!! to Susquehana RV. We won't even go there to purchase supplies and toilet paper. If you plan to purchase from them, please proceed with caution. Either way, Enjoy your RV life.

Do not EVER buy a camper from Susquehanna Valley RV!…read more They agreed on a price and now all of a sudden the camper is 5 grand more. Such BAD BUSINESS!!!! I will NEVER BUY FROM THEM If I could they would get zero stars

We had an absolutely wonderful experience at Juniata RV in Mifflintown, PA! From start to finish,…read moreeveryone we worked with made the entire process easy, smooth, and enjoyable. Ryan, our salesperson, was incredibly helpful, knowledgeable, and personable. He took the time to answer our questions and made sure we felt comfortable throughout the process without any high-pressure sales tactics. Angel in finance was just as amazing--organized, patient, and made the paperwork feel simple and stress-free. Andy and Cris in the service department were friendly, helpful, and made sure everything was taken care of properly. We also appreciated meeting Eric, the owner, who truly reflects the welcoming and customer-focused atmosphere of the dealership. And we can't forget Radar, the office golden retriever, who added an extra touch of warmth and made us feel right at home! Juniata RV is the kind of place where you feel like you're working with people who genuinely care, not just trying to make a sale. The laid-back, friendly environment and outstanding customer service made this a great RV-buying experience. If you're looking for an RV and want to work with a team that is honest, kind, knowledgeable, and makes the process enjoyable, we highly recommend Juniata RV! Mitch and Seleena Lindsey

I recently purchased a used camper from Ryan at Juniata Valley RV. It was a fantastic and positive…read moreexperience. The negotiation was fair and the camper was inspected and all systems tested. When I picked it up, a technician went over every system in-depth and accompanied my on a test tow. It was the best RV buying experience (and I've had 4 previous campers/RV's). Their technical expertise ensures you drive away with a fully tested (and fixed, if necessary) vehicle. If you are in PA or Maryland, they have a huge selection of new and used vehicles to choose from!

Super clean battery bank and solar panel install. Inspection station and service warranty center.read more

Incredible staff, knowledgeable and thorough. They also have an Certified RV Mechanic who takes…read moreservice calls and comes to you! Fast, professional and affordable service in the field or on the side of the road! They also have Sealtech RV leak testing equipment which detects leaks before they become a serious problem. I highly recommend Etnoyers RV!

This place has super fast and friendly service. Highly recommend to anyone in need of quick RV or…read moreTrailer repairs!!

We have brought our campers to Kevin Weind and he has always done a wonderful job. We recommend…read morehim.

Update 2014 - the WT family sold the business and the parents retired to Florida. New owners and…read morenew name. The WT's son, Kevin Weiand, kept an RV repair business across the street. He does outstanding good work for fair prices. Great family business: an RV campground, RV and parts sales, and full service of RVs. I get my travel trailer inspected and serviced here and also bought some tires. Kevin gave me sound advice, good and prompt service. The store is a little limited in accessories and fancy stuff, but they have absolutely every little part you could need. They have a complete catalogue and will order or special order anything for you and they stay on top of the order until received. Pleasant people to deal with. They have taken very good care of me. Run by the Wieand family.

My wife and I attended the RV Show in Timonium MD on Saturday September 13 and had a wonderful…read moreinteraction with Britny. She took time to show us many trailers and gave us great advice. She is so friendly and personable. Even though we said we aren't looking to buy for another 2 years and are getting numbers and ideas for retirement, she spent a lot of time with us. She gave us flyers of many discounted units. We were very impressed and wanted management to know that you have a gem of staff member. Please, let her know we are very grateful for her assistance. Tom & Deb Meyer, USCG Ret. (No lie, my last name is Meyer)

Very poor experience with Myers Rv in Harrisburg Was…read moreapproved for a loan on a camper Went to set delivery date Told I was not actually approved Dealer is very confused and I would not Recommend purchasing here

Chuck does it better than the manufacturers!! Chuck has done…read morea couple projects for me as well as a couple for referrals I had sent his way. He is efficient, thorough, professional, and a straight up good guy. He is prompt with communications and service. Chuck does it right the first time and treats each project as if it was his own. That's where my money goes!! Thanks Chuck!!

Called Chuck to do a pre purchase RV inspection. Very professional and great communication and…read morefollow through. Would recommend his service 100% and very reasonable fees.