Look at Tim S's review, I couldn't agree more. In the 30 years we've lived here we've spent just…read moreunder $20K at MacDonalds with a buy local attitude. After a recent brush-off, I've decided to go out of town. When asked about a service issue, I was provided a copy of the purchase invoice and (reluctantly) a number to contact the manufacturer and waved off, like, go away , my coffee's getting cold.

BUYER BEWARE: Our family has been dealing with McDonald's furniture for over 30 years. After moving…read moreback to the area and convincing my wife it was worth the extra effort to go to Meaford and buy our appliances at McDonald's because of the past great service experience, she reluctantly agreed. So we bought a $1000 dishwasher to handle the heavy dishwashing requirements we have with a family of 5, purchased the extended warranty (another $100) after being reassured that the risk of a failure would be mitigated and have "no worries" this important piece of our kitchen facilities at home. 13 months into the life of the dishwasher it failed we have spent over 50 hours hand washing dishes, 4th week with out a working dishwasher, 4th technician's visit, and had the technician just leave (as I had predicted would happen to McDonald's service manager) scratching his head saying" there is only one more part to change on this machine and if that doesn't work, I don't know what to do". I had previously contacted the McDonald's service team and cc'd McDonald's owners last week to ask for a new dishwasher. Their response was they have no control over the service as it is all OUTSOURCED and have now become non-responsive following my last email requesting proper customer service and support. So be warned, this company no longer has any control over their level of customer service for the appliances they sell and are not willing to stand-up and take responsibility for the products they sell with misguided button popping pride and tradition. BUYER BEWARE

First, it took three months (instead of the promised two weeks) for the delivery of the correct…read moremattress but incorrect box spring. I called and was promised the correct box spring would be delivered in two weeks. That is what I have been told every time I've called... for the last six months. It is sad when you pay a couple thousand dollars for something and you get such terrible customer service and not even the item you paid for. That being said, they ARE very "nice" there, and I have been very patient for going on a year, but niceness doesn't trump unfulfilled promises and not getting what you pay for.

I drove to many furniture stores but nobody had knowledge about the mattresses, every sales person…read morewas trying to sell me whatever I say is good and whatever is on sale but no guidence from them. Then my friend told me to go to this new store in Hanover SLEEP RITE, to be honest I did not have any hope to find a good mattress there but when I went to the store first, it looks very welcoming, hmmm (it will be expensive) but when I talked to the guy about what I am looking for, he was very knowledgeable and knew exactly what will be good for my condition. Price was very good and free delivery. I bought myself a good pillow as well. I had a great experience buying a mattress at SLEEP RITE. I would recommend this store to everybody I know is looking for a good night sleep.

I would recommend going somewhere else to get any furniture you may need. My dad got a sectional…read morecouch from here last year and paid for the extra 5 year warranty and getting screwed. We have been calling because the one end is leaning backwards and the foot rest is dented in and them or the warranty place (servco) are not doing anything about it or rectifying the problem. paid over 3500.00 for everything and are getting screwed over. Absolutely disgusting how they just ignore their customers and the problems they have with their furniture! And shame on servco as well!

This place literally came in clutch today. Our bed suddenly broke and we needed a new one ASAP…read more Surplus Furniture was able to deliver our new bed WITHIN AN HOUR. This is amazing. And not only are they efficient but their inventory is great and quality super. We got an amazing dresser here too and have received lots of compliments on it. I'm definitely coming back when I need more furniture.

We have been going to the brick a few times in the past month and every time we have had the…read morepleasure of getting Robert to help with our needs. He has been absolutely a pleasure, honest, friendly and very welcoming. He didnt try and sell us what we didnt need. He has made it very easy for our grandmother to visit and get what she needs. Thank you so much to Robert for such excellent service. We will certenly be back to see you.

DO NOT SHOP AT THIS STORE. We bought a TV 2 days ago and had it delivered as fairly large purchase…read more($1,000). TV arrived missing parts. When I called the store, they said I had to come in and speak to the manager Amber. She's a dud. She told me it wasn't her fault the TV was missing parts and I had to call Sony in Toronto and deal with them direct. She was very rude and unhelpful. Once the TV is sold, they don't want to stand or help their customers anymore. BUYER BEWARE - shop elsewhere!!!!!!! Horrible experience

Leon's exceeded every expectation of my furniture shopping experience. My department needed new…read morefurniture for our break room in a healthcare setting, with a limited budget and not much experience couch shopping Amanda & Scott certainly delivered. With the current lock down restrictions we did everything by phone. Amanda and Scott did some shopping around and not only found us two beautiful couches that can be easily wiped down with sanitizers and a new fridge! We now have some very happy staff that can enjoy break in great comfort. Leon's certainly went over and beyond and delivered that small town love! I recommend this place from the bottom of my heart!

A year later and Leon's still hasn't fixed the bed properly. Bed assembled incorrectly, repeated…read moreemails to get the correct 2 parts then told by them I only asked for one part so sent copies back of the original email. They tell me they finally have the parts but then COVID restrictions. Restrictions lessened, service guy booked. I verify they have both parts and I am assured they do. Service guy shows up with one part and can't fix the bed. Told by head office they can't do anything because it's a franchise location. Worst customer service I have ever experienced. Service rep calls and tells me it will be another 2 weeks before anyone can come back in spite of me pointing out this was their mistake and they should rectify it immediately. They have made multiple errors.

I have to say that Boris at Queensway Mattress help me found the best mattress for me and my kids…read more He gave me a very competitive price and delivered them on time and FREE!! So I got Ikea price mattress but for way better quality and such a friendly service. Thank you so much!!

The service here is amazing! Firat really helped me pick the perfect bed. I am extremely picky but…read morehe definitely understood and reassured me that I was making the right choice. I didn't feel any pressure with purchasing my bed at the moment! I'm so happy with the bed I've picked thanks to him! The delivery was fast and easy, Boris was so nice. Great place to check it out if you're looking for a new mattress with great prices :) Thank you!

We visited this liquidation store on November 23rd & loved it! It was a complete surprize. It is…read moreclean & well-stocked. Prices are good & many good brands. Staff were pleasant too. Lots of good brand clothes, shoes & linens. We will be back soon.

DO NOT BUY HERE !!! THIS PLACE IS A COMPLETE SCAM !!!! This is a scam, I ordered on line and…read morereceived a broken unit, which was not in a shipping box, very old, with visible usage signs, bumped, cracked, with visible broken components. The unit was clearly in unusable condition, that was not at all the unit that was shown on the picture. I sent pictures of the unit to show that it was broken. I was asked to send the unit back to get the refund. Once unit was sent back, I received an email detailing a completely different unit, and refusing to refund the broken unit. This place is SCAM, do not order from this place !!! unless you want to loose your money. Not only do they send you junk, they have you pay for the return of the broken unit and then refuse to refund you !!!