We picked this hotel because of the location and reviews and pictures online, the location is the only positive comment to add. Unfortunately everything else about this hotel was a total mess. Our experience started by barely being able to open our door because it was sticking so strong to the frame. The room was fairly clean, not spotless and nothing too dramatic but overall it just has a rundown feeling to it. The beds were ok and the TV worked fine but the other major downside to the hotel was their hotel restaurant. The furniture all had tears and stains, and they didn't serve what was actually on the menu. Specifically, they told us that the cocktails on the menu were not available, even though they had a fully stocked bar. We also had dinner at the hotel restaurant one night. They told us that the lasagna was not available and the "rosemary tator tots with chipotle mayo" had no rosemary whatsoever and the mayo was actually ranch dressing. They weren't able to serve water from the bar and overall it was extremely overpriced for the quality of food. We didn't even try to get breakfast or coffee at the hotel because of this negative experience. The hotel seems to have attempted a modern approach with their online self-check in and check-out options but it makes the low quality more pronounced by not having any sort of customer service experience. The staff that we did encounter were all nice and helpful, the poor experience we had was not a result of the people but rather the fact that the hotel felt rundown. read more

Leonardo Hotel Belfast - Bar/restaurant area. Looks nice but the seats were stained and ripped. - Hotels Near Me - Belfast, BFS

Leonardo Hotels (formerly Jurys Inn) can be found all around Europe. They're typically located in popular areas, close to sites, public transport, and city centers. They're affordable too, and that's a combination worth the extra effort to find and confirm a hotel in which you will be satisfied. Meals, however, are another story. This is the one area that could use some serious attention. Let's face it, after a day of traveling or sightseeing, sometimes you want a quick sandwich, a fast brekkie, or an early light dinner. There's nothing worse than expecting a yummy meal only to be disappointed because the food was bland and boring. Sure, it takes some effort (and dollars) to kick up the flavor factor - but the payoff could be exponentially awesome. Word of mouth and repeat customers are sure to increase sales. You likely will forget accommodations, but you won't forget a great meal, yummy sandwich, crunchy fresh salad, or a fresh baked cinnamon roll. A little effort, that's all it would take. We'd stay here again, but we'd absolutely remember to grab quick meals somewhere else. read more

Staying here because we are part of a tour group. Would never stay here if I had a choice. Room is tired and dated, tub and shower has mold and strangely enough there is one king bed and one twin. We had a plated dinner in the dining room, ugh, deep fried chicken legs, frozen prawns for starters. Main choices were overcooked dry chicken breasts, fish, pasta with some type of red sauce. The inevitable cafeteria style broccoli, cauliflower and carrots steamed to within an inch of their life. Really sad. The funnest thing was the waitress clearing the table piles the plates on the table and scrapes the food onto one plate!!! Not a good experience read more

Very clean and tidy place. Delicious food, great portions and friendly service!!! The perfect place to eat! read more

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I've read some terrible reviews about this hotel after I had already made my reservations. They stated the hotel rooms were outdated, nasty, small and not clean. I was rather concerned. But I hoped for the best and continued with my trip. My room is beautifully Done, very modern, very clean. The bathroom is spacious. The staff is extremely helpful. I've been very pleased with my stay so far. Perhaps they are remodeling sections of the hotel, which would account for a previous reviewer's negative experience. Their breakfast buffet is the typical Irish breakfast with assorted cereals, breads and fruits. My only disappointment was that I like my food hot, and being buffet food, that wasn't the case. No cream on the table for your coffee or available at the buffet. Cold milk is available. I wonder if the negative reviewer have the correct hotel? I'm in the dining room right now and it's very modern very clean the furniture all matches there are no rips or no tears. it's beautifully done. Carpet is immaculate. read more

Comfortable place to stay that was centrally located, clean and had courteous and helpful employees. The rooms were cozy.

Loved how they had AC, the room was quiet big. Only issue was the tub/shower was gross there was mold in the cracks and on the day of check out at 8am the cleaning lady was trying to come in while we were getting ready. Check out wasn't until 11am. The breakfast wasn't very good. But the hotel was in a good location. read more

Absolutely no complaints about Jurys Inn. Centrally located, clean, comfortable, spacious room and easy on the pocket. We did get our 10,000 steps in, though, as our room probably had a different postal code to reception. It was a long, long walk down a corridor. They have no car park, however, but they do have an arrangement with a multi-story car park about 5 minutes walk away which was fine for us. A great base to explore Belfast and we'd be more than happy to stay here again when our travels bring us to town. Recommended. read more

I've never stayed overnight in Jury's Inn Belfast, however a weekly Wine Appreciation Class I attend booked a meeting room here yesterday, as our usual room elsewhere was unavailable. The room was quite small for such a large group of us and luckily only 20 out of the usual 25 attendees made it to class. Apart from the size and the room being a bit too warm (the windows didn't open) I thought it quite a good location for a mini conference or meeting. The tables and chairs were comfortable, there was an overhead projector with screen, a water fountain, wine glasses and pens, all provided by Jury's. We were all able access their free WiFi while there, which can be logged into by using your own email address, thus allowing 24 hours worth of free WiFi. Although I haven't yet dined here, Jury's offer a restaurant and Costa Coffee Bar for meals and snacks. The décor is subdued and relaxing. Quite a good hotel for business purposes as there are 6 fully equipped meeting rooms and the one I visited was spot on. Jury's is also centrally located so would probably suit tourists wishing to do some city centre sight seeing. read more

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Recently attended my wine appreciation class in one of the conference facilities here, whilst every thing was perfectly adequate that's all I can really say as that's indeed what it was adequate. The room was small however glasses and water were supplied. I think if I had been here first then I would of thought this was great but I'm afraid I've been spoilt with the facilities in the Ramada. Free wifi was available also. read more

Leonardo Hotel Belfast - Reception - Hotels Near Me - Belfast, BFS

I would rate this 3 stars in the U.S., but I'll give it 4 stars for the shower water pressure alone. The hotel is what you would expect in a clean and standard hotel. Nicely located in the town center a couple of blocks from city hall and easy walk to any place we needed to go including the central train station. The staff were exceptional and always friendly whenever I spoke with them at the front desk, breakfast and the Bar. The room is fine with average bedding, flatscreen TV, and the wonderful shower with a shower curtain that wraps around and doesn't splash the entire floor like other European hotels I've frequented. The continental breakfast for £5 is a decent deal with unlimited cereals, oatmeal, croissants, juice coffee and tea. Tip: If you sign up for the Jury's Inns reward club before you might get a discount on room rate. read more

Leonardo Hotel Belfast - Hotels Near Me - Belfast, BFS

Perhaps I am biased because of my love for puns, but if you are planning a trip to Belfast, I highly recommend staying at Jurys Inn. When I stayed at the downtown hotel, I was with a group of fellow students in the same study abroad program as myself. The accommodation for nearly 100 college students was outstanding. The staff was not only incredibly accommodating, but also excited to make our time in Belfast memorable. It was no problem finding recommendations for restaurants and the front desk staff allowed us to use the hotel's phones when we needed to make calls (reminder: we are a bunch of helpless college students without UK data plans). Our rooms were nice and incredibly spacious for two people per suite. Our group enjoyed breakfast at the hotel each day during our excursion and I ate my weight in toasted croissants, scrambled eggs, and filter coffee (finding filter coffee anywhere in Europe is always an exciting thing!). Apart from its clever namesake, friendly staff, and delicious breakfasts, Jurys Inn's location in downtown Belfast is reason enough to book a room today! We were near plenty of restaurants and cafes and were in close reach to attractions such as the Belfast Botanic Gardens and St. George's Market. If I ever find myself in Northern Ireland again, I'll absolutely consider Jury's Inn! read more

Leonardo Hotel Belfast - The jury's in and agrees that this is a great hotel choice! - Hotels Near Me - Belfast, BFS

Basic, no frills no-tell hotel. Ugly, stark room - nothing on the walls - dim lights - in a dingy room. Awful bathroom - no water pressure - no bar of soap! Fee for wifi! Seriously? I give this an extra star for the location, and for the service, but I wouldn't return. read more

I stayed here last January when I did a short surprise trip to see my loved one. The rooms were a pretty good size and clean. It wasn't a closet like most hotel rooms you see throughout Europe. The staff and service is meh. They didn't seem happy to be there but they were marginally friendly and polite. Although they did try to kick us out the room while we were sleeping and a "do not disturb" sign hanging outside the door. They knock and knocked and knocked for what was like forever. They disturbed us with phonecalls asking if housekeeping could get in there and clean the room. Uh...our checkout was tomorrow. What's the rush? The hotel is in a convenient location and about 5 minutes walking distance tto the city centre. There's restaurant downstairs and a bar. FYI...The person who worked behind the bar didn't know what a white russian was. So if you want to go for a drink, go elsewhere. And their breakfast buffet was ridiculously EXPENSIVE! read more

Meh pretty much says it all. This hotel is OK. The rooms are pretty standard and clean enough,and mine did have a stunning view. However, it was cold, and being cold is my second least favourite thing in the world. I like hotels to have a wall panel that you can control the heating/air conditioning with, or at least a wall heater if they don't have that. This one has neither so you're stuck with whatever temperature they deem appropriate. Which, in my view, was too cold. Luckily I prepare for such events, and came prepared with fluffy pyjamas, thick socks and a body warmer. In July. The door on my room also didn't close properly unless you pulled it shut, which I guess could be a bit dodgy for a female traveller on her own. My boss had helpfully told me a story before my trip about someone she'd heard about who was murdered by a member of staff in a hotel as the door hadn't closed properly. Thanks boss. But at least it meant I checked the door! I had dinner here and they catered well for my vegan, wheat free requirements by making me a vegetable risotto. It was so delicious that I actually questioned whether it was actually vegan - it really was tasty. Then about 20 minutes later I discovered why - I am pretty sure they used stock with MSG in it. MSG is a total neurotoxin which I am very sensitive to and I had a bad reaction, which, almost two weeks later, still hasn't completed cleared - so the lovely risotto has set me off kilter which I'm really not happy about. What place of any standard still uses MSG in their food? It's a total no brainer to avoid it. Idiots. But then more fool me for not checking - I'd just assumed it was only cheap ass places that still use it. Oh, wait... Breakfast was meh too - porridge with water was the only option for me.The rest of the breakfast looked rubbish too - fine if you like a greasy fry up, but don't expect anything else. I'd sum this place up as cheap, trying to pretend it's not. As we say about a certain capital city in Scotland - all fur coat and nae knickers. read more

You kind of know what you are getting with a Jury's Inn. It is clean, well appointed and there are no nasty surprises in store for you when you check into this well situated city centre hotel. The only issue is that this hotel isn't the cheapest and for what you are paying you would expect the service and facilities to be that little bit better. It doesn't really lend itself to a one night stay at those prices if you get stuck, you are much better off trying to stay at one of the newer, smaller hotels that have recently sprung up around Belfast. The bar is ok to call in for a drink and the door staff always seem to be helpful and polite compared to a lot of other places around Belfast. There is good bus and train links right near the hotel which is a big help if you are visiting from out of town. read more

We had such an amazing time in Belfast and Dublin. And the experience at the jury's inn was far better then I would have ever thought . I work for Marriott and there were none in the area so my husbands aunt booked this hotel . And wow was I blown away on how amazing their service was . On the night before check out we asked what time breakfast started and they told us the time which we would miss it due to an early flight . But they made sure that everything was made a little earlier so we had food to take with us. Well let me tell u that many many many hotels fancier then this would never do that in the USA So thank you everyone for an amazing stay and such amazing service 20 stars if their were that many read more

Beautiful hotel in a great location. Within walking distance to shops, restaurants, and attractions. The only attraction that we had to drive to was the Titanic museum. The rooms are spacious, comfortable, and updated. WiFi is free and works very well. Not all hotel rooms have AC so if you want a room with AC, you must request one. We happened to be here during a heat wave so not having AC is unpleasant but fortunately, the portable fan in the room worked well enough to keep us comfortable, read more

I haven't stayed in this hotel myself, so I can only review it on the strength of its bar (story of my life, really). To be honest, it's nothing spectacular. The last time I went, it was after a school-reunion type thing in the Spires Centre. We all piled across to Jury's after a concert and we packed the place out. Being a hotel bar, it was really expensive compared to a normal bar and the stock wasn't that great (I tend to judge a bar on how adventurous their beer selection is). Other than that, I can't really say much more. There was no music that I remember and no dedicated smoking area if memory serves, so smokers just had to congregate at the front of the hotel. This isn't a problem for me as I'm not a smoker, but I know it's always nice to have some kind of outdoor area to accommodate the addicts! read more

Auggh! One star because their staff was always giving 120% and they had a great buffet with gluten free bread for me in the mornings. Everything else was a shambles. The beds are small and the rooms have very little light in them when the curtains are drawn - there are two 20 watt light bulbs on the walls. While the staff are as friendly as they could be, there was never enough of them resulting in long lines for anything - even asking a question. They offered free or premium Internet. Both of them were so slow they were unusable. I was there during a heat wave in Ireland and my room was over 75°. The hotel doesn't have AC and they ran out of fans. Opening the window didn't help, because the gap around it was only a couple centimeters, so cold air could not get into the room when it got cooler towards the end of the week. The five of us from my company who stayed there already informed our management that we would not stay at this hotel again. read more

Good location if you are staying in the City Centre. Convenient and central. Food is only average and I would not recommend it unless you were staying there. Seems to be popular with the US visitors. read more

The staff was friendly and accommodating. However, there was no AC. We were on the top floor during a veritable Irish heatwave, and it was extremely unpleasant, especially as we had three people in a small room. read more

Clean, modern, less than a block to the train/bus station. It's about two blocks from city hall and the TI. The breakfast bar is pretty good, though they dry out their black pudding. I tried black pudding at another hotel and it was actually ok when moist. Good accomodations, though not nearly as homey as a B&B. The landmark Crown Bar is just down and across the street. read more

It was reasonably cheap, the location was absolutely superb (right opposite the Crown Liquor Saloon on the Golden Mile), the staff were friendly, especially the bar staff!, and the rooms were spacious. Decor was a bit tired and chintzy, but hey, you're missing a trick if you spend all your time looking at the curtains instead of pacing the streets in search of great Guiness and yummy muscles in white wine sauce. Mmmmmm read more

This reviews on the hotel bar(OPEN AND PACKED WITH NON RESIDENTS)-place was buzzing more like a small pub ,really tasty bar food,had the craic with some people up from Dublin(we were heading over the border to the West ,next day,they overheard us talking).This place is next to the Europa, and opposite The Crown.Cool!! read more

If i new how i would give a half star this place is a filthy dump,the restaurant is terrible ,the bar is a throw back to a. Bad eighths nitemare,the rooms are noisy, and the staff are the worst i have. Ever come across, and i have traveled all over the world, and stayed in hundreds of hotels,,and this one bar none is the worst,i cannot emphasize how bad the staff is from the bullying door men to the unhelpful useless front desk staff,please take heed to this review stay anywhere but here read more

Clean and friendly staff. We got a good deal with our room and had been upgraded with faster WiFi and complementary breakfast

The worst service ever. Had our dessert course before the server brought out condiments. He only had our group of 23 with a fixed menu and no drink service. Waited 20+ minutes for the reception desk to pick up their line for a wake-up call request. Not at all what I would expect from a Road Scholar trip and is making me rethink booking with them again. Don't bother coming here. read more

Hotel - Clean and does the job for a place to spend a night. Not somewhere I would stay for a long holiday, but not bad and all the necessities are there. Hotel - 3/5 Bar/restaurant - Waitstaff was very friendly, but that's about it. The service was slow. I'm not one to expect lighting fast service or anything, but it was very slow. We went for drinks and dinner. The food was dry and not tasty all for two of the three dishes. It was almost like leftovers, the worst part being the customer before us had the same dish but it looked completely different. The last order wasn't exactly what we ordered. Long story short, we waited forever for food that wasn't great/not good. Bar - 2/5 Overall experience - 2/5 read more

Went on a shopping trip to belfast and stayed again at the jurys inn, having stayed there before. The rooms were very clean and beds comfortable which is a plus for me as I have a disability. Plenty of clean towels and extra bedding if required. Tea making facilities was good too. The room was a bit on the cool side at night. The reception staff were all very pleasant and helpful. The breakfast was very good a wide selection to suit everyone. Only downfall for me was you had to be down before ten o'clock, think they should extend this to at least half ten, I know its later on a Saturday. We enjoyed out stay there would definitely go back again. Now for the biggest downside for me was the internet and wi fi, £5 for one hour was a total rip off, we didnt use it and found this a real nuisance. £10 for 24 hours is also expensive. I think they should review this as I think this lets them down in my overall review otherwise i would have given five stars. read more

Convenient location to shops and historical sites. Modern and clean. The hotel charges for wireless connection unless you access from hotel lobby. Pretty cheesy since almost all of the hotel's competitors offer free wireless. Hotel service could be better. When I checked into my room I was disappointed to find another guest residing in my room. For some unknown reason it took a long time to correct the situation. I had a 2nd story room and it I heard quite a bit of street level noise. Overall it was a pleasant stay but given the Jury's rates It should be able to do better. read more