What a wonderful hotel on a great location by the coach station. Lizzie at the front desk is the…read morebest! She provided excellent service and was so helpful. What a positive attitude she has! Management, please do something nice for her as she is a rare gem!

This is a well managed, clean and well kept hotel. The staff worked hard to provide excellent…read moreservice at every turn. Meals are fresh and delicious. Great staff!

An amazing hotel with some nice little perks for staying here. I really enjoyed how everyone here…read morewas so friendly as we were able to store our luggage in the front on the day we arrived so we can explore because our room wasn't ready yet. The location is perfect and within walking distance of a nice amount of stores and places to discover. I loved that I was able to see a beautiful church from my window and being able to open it slightly to allow the nice weather in was amazing as well! The hotel offers free water bottles (two) daily and the turn down service was amazing to have when we came back in after a night out having some amazing food. The prices for the hotel were pretty decent and the amenities I got from staying here were pretty nice as well! They offer breakfast buffet but it is on the higher end so I went to explore the local areas around the hotel! The place was super clean as well and everything was kept up to date and looking fresh! A wonderful hotel and one that I will be staying at again if I ever get the chance to visit Belfast again in the future!

My hotel experience at the Fitzwilliam was incredible! I came to Belfast solo all the way from…read moreEdmond, Oklahoma, USA. I was born in Belfast and have never been back (I grew up in America). I was greeted with such warmth and friendliness by the staff here. My room was very trendy looking and comfortable. I wish I stayed here longer, but I was only in town for a couple of days. Some nice perks: The staff will call drivers to come pick you up and take you where you want to go. There is an umbrella in the room, which I ended up using because it was raining outside. The downstairs bar and eatery was amazing as well. I enjoyed the food and drinks. I took full advantage of the delicious room service for breakfast. I want to bring my husband here when I return to Belfast! Exceptional experience.

What a great property. Staff was engaging, friendly and very accommodating. Rooms were very nice…read moreas well as the restaurant and bar. While the hotel is a 5 star rating, the staff would be a 10 plus if the scale went that high. Walking distance to Grand Central train station and any of the City centre activities. If we return to Belfast I guarantee this is where we will stay. Sophie even got our friend a leprechaun doll for his granddaughter and a special Liverpool pen for the rest of us. A lovely touch from a lovely lady. Also spent 1 night in the Dublin Premier Inn on our way back home with similar results and ratings.

Nice budget hotel with a hot breakfast, clean rooms and friendly staff…read more -There are 3 Premier Inns in Belfast - this is the one on Alfred Street in the city center. -The other 2 Premier Inn hotels are in the Belfast Quarter and the City Cathedral Quarter.

The young staff especially Katie and Jambi make the guests feel special and welcome The rooms are…read morenice and well maintained but a bit careless in restocking water and coffee the location is grand and central Breakfast is a bit lame it's a good place to stay

Very elegant Oder historic hotel in Glasgow next to central train station…read more Convenient walk to city center shopping all within a short walk, abundance of restaurants. Staff is superb. Glasgow is known for the people. They say here what makes them different is the people. I noticed it right away from cab driver to hotel to restaurants. The people are so much friendlier than Edinburgh. It's night and day.

There are plenty of tables/seats in the lobby. One section is adjacent to the restaurant and bar…read more There are then a few other tables around the corner in a separate space with computers and games. We sat down there with food from elsewhere and were told we could not do that. The hospitality does not exist in this hotel. The rooms are very tight. We requested a queen size bed with a sofa bed. We were unable to open our suitcases in the room. There is also no complimentary parking on-site, it's $14 per day. Also, the detail to cleaning is not there. Underneath my bedside table, there was a bug and the dust was collecting on the baseboards. Giving it two stars instead of one because breakfast was complimentary. There was a wide selection of items and the food area was clean.

Stayed at this Hampton by Hilton during a short trip to Belfast. Close to the airport and various…read morerestaurants and bars. Clean room and good breakfast buffet.

The building is absolutely stunning from the outside and when you go inside it is even more…read moreincredible. We decided to come here for tea time. The service was impeccable and the tea and treats were incredible. It is not inexpensive though in comparisons to other tea times I have experienced but if you settle in and enjoy the experience for what it is and where you are at, it is all worth it.

A friendly gentlemen recommended we come here for a drink as we were getting coffee at Nero. Never…read moreto turn down local recommendations, we came by after a long walk along the docks. The Merchant Hotel is tucked off a smaller street, but it's worth the detour to soak in the atmosphere and for a drink. I had a pot of their spiced citrus tea in their lounge and it was magical alongside the crackling fire and watching the bar sling cocktails. Lovely service and great place to people watch!

Great experience with our stay. Service was friendly and welcoming. When we checked into our first…read moreroom it was right above the bar and there was a musician and it was suuuuper loud (literally felt like the music was being played in our room) so we went downstairs to see if we could have another one. The only other room they had was a junior suite (literally the room was named Goliath, my first stay in a room with a name instead of a number) and they upgraded us. It was SOOOOO nice and massive and beautiful. Only complaint is the room was dark AF with terrible lighting but it added to the medieval vibe I guess. Breakfast was fairly limited in options but good since we were in a rush.

It was £175 for an ok room for one night for 2: yip £175 yet breakfast was not included…read more There was a bit of irritation as check-in only began beyond 4pm, rather than 3pm when it should have commenced. Mal-administration perhaps? It came over as amateur but at £175 for an ok room for a night, amateur, delay and ineptitude have no place at this price. When we got to the room it was also irritating that the electronic access card didn't work. The dimly lit room was cosy warm with a comfy bed. In - room tea/coffee/kettle and a well stocked fridge were tucked into the wardrobe. Our room had one of the smallest showers I've ever been in, at about an ungenerous two feet wide. Having overcome check - in and delayed room entry malfunctions we headed down to a cramped bar area for wedding related refreshments. The coffee was lukewarm and watery. The tea was also poor tasting as the water wasn't hot enough. Tea leaves need fresh water just off the boil to maximise flavours. The tea and coffee were good quality but quality alone sometimes isn't enough. If you don't do it right then quality is wasted as was the case here. Not upscale more amateurism or laziness or perhaps the daft excuse: health & safety? The amuse-bouche were plentiful and served with smiles. They ranged in quality with my preferences in order being duck rillettes 10/10, salmon toast 9/10, goat cheese tartlet 5/10 as the pastry wasn't made with butter and they were dry through overcooking (or heating & reheating) and breadcrumbed mini fishcakes 3/10 made with cheap, pre frozen, pink salmon, little or no butter, no fresh herbs and an overpowering fishy taste. It was poor that the dip with the fishy fishcake was from a jar of mayonnaise: a cheap shortcut I didn't expect from a hotel positioning itself as upscale so yet evidence of style over substance. When I asked the server what fish was in the 'cake' she didn't know. It was also plain from her "I don't know' that she didn't much care either: maybe amateurism - you gotta walk the talk folks but if the server is on minimum wages I couldn't be critical of her malcontent malfunction. The wedding meal itself was pretty good for the most part, but not great. I had St Maure goat cheese with various salad leaves, sliced blood orange & pistachios to begin. My beef brisket main was very good and 7/10. It had great flavour served with a lightly fried perfect egg 10/10. I finished with what was alleged to be an artisan cheese plate. This was quite poor quality so 2/10. Maybe a Malfunction. Rather than artisan I got industrially made, mostly low grade cheeses, and none had any powerful cheese flavour. The worst thing of all about this was that this non-artisan cheese plate was served warm from the kitchen. So the hard cheeses sweated and the pasteurised Brie style cheese, that had already begun to sag when it reached the table, sank within a few moments into an unpleasant rind-topped oily cheese puddle. Later in the evening we were treated to delicious mini slider burgers that were ace 10/10 and barbecue style spicy chicken wings 6/10. I didn't try the bacon mini muffins or the chips. All cocktail drinks were exorbitantly priced. The dining room had about 80 wedding guests and was overfilled at that, to a point that was uncomfortable. There's another irritation to note. The in-room shower gel & shampoo tubes are labelled the best that you can steal. We've already paid for them so if we decide to take them and throw them in the bin that's our business and it certainly isn't theft. We could discuss daylight robbery style theft with Malmaison. So is it a wedding venue; certainly not for more than 50 in our view. Would we return here; well maybe but not anytime soon as we can stay for 3 nights half board in May in Malaga for less than £175. Our hotel there is right by the Mediterranean. I observed a fellow guest at check-in as we checked out. She was trying to pay for something. She tendered a paper £10 Bank of England note. She was told it could not be accepted. An upscale place would have been discreet rather than broadcast this non transaction for us to hear. More malfunction and maladministration. I imagine had she handed this £10 over as a tip it would have been a whole other story. Maybe he doesn't realise that customers make pay days. When a business in the service industry is charging £175 a night room only, £9 for a small glass of wine and upwards of £12 for badly mixed cocktails I expect every single aspect of customer delivery to be flawless. This consistently wasn't the case here.

We stayed at the hotel Europa for two nights in Belfast. This is a modern hotel with a breakfast…read morebuffet included in your room. There is a bar on the second floor that has a pianist and live music, and an enormous cheese plate and bread plate that are easily shared among three people. This hotel is centrally located and easy to navigate through the rest of Belfast. Our room was smallish, but pretty standard for European hotels.

Prime location in Belfast - a most ideal setting to play tourist. Step outside and you're in the…read moreheart of the city. So many hot spots are nearby - the metro, grocery stores, the famous Crown bar, restaurants galore, city hall, shopping center, etc. Room size is cozy for 2 people but just right for one person. I especially liked that there's a small desk and chair PLUS a built in booth and table which offers additional seating. It makes for a cozy setting. The one thing to be aware of is the all glass bathroom so if you're sharing the room, there is no bathroom or shower privacy! Hopefully not all the rooms are setup that way. Breakfast is very nice, offering a generous spread. Seating is assigned so the restaurant can manage headcount but generally not a big issue. Look for the Bushmills whiskey that they offer as a generous add on to your oatmeal - haha! It makes for an unexpected boozy breakfast start to the day. :) I thoroughly enjoyed staying at the Europa in Belfast and would gladly stay here again next time I'm visiting.

Good budget hotels with a hot breakfast, clean rooms, free Wi-Fi and a friendly staff…read more There are 3 Premier Inns in Belfast - I stayed at the one on Alfred Street in the City Center. It was really nice. The other 2 Premier Inn hotels are in the Belfast Quarter and the City Cathedral Quarter.

Had dinner here when most other places in Belfast were closed. We had chicken and chorizo skewers…read moreto start. I had the beef imperial stout pie for my main course, which came with peas and chips. Always drench the chips with malt vinegar. It's so good. Service was great, and I was stuffed.