I have a very difficult prescription, and it's always been a challenge for providers to get my…read morelenses right. Amanda and Steve at Eye Candy were incredible. They were confident their Zeiss lab -- in Kentucky or Germany -- could handle it, and they were absolutely right. I chose a pair of fantastic blue frames that really complement my face and style. For years my lenses have been thick, but Eye Candy was able to use 1.74 glass lenses that are the thinnest I've ever had. They took a bit longer since they were made in Germany, but the first-time quality was perfect. I'm over the moon with my new glasses. Outstanding service, expertise, and results. Highly recommend Eye Candy!

Great, unique selections. Same day lenses can't be beat. Great small business, happy to support…read morethem!

I am beyond frustrated with this place now. I have been waiting for weeks for someone to provide me…read morewith a refund for glasses that should never have been ordered. I am getting the runaround and it is very very frustrating. I've been told I will receive a phone call several times and Hayley has not called me back. I am not happy and would not recommend Madison Eye Care at this time.

I was taking care of first time right away. I'm picking out a pair of eyeglasses and her name was…read moreKrystal. She is the COO of the company. That is what I was told by Renee. I came in another time to just get sized up and pay. I've been coming there for a few years now, today, which is Friday, 19 December 2025. People had appointments to get what I needed was my eyes to just be sized. I already glasses, which were Versace. I was waiting about a half an hour and a girl came in and I did not know she had an appointment. I said, hey, I was waiting.. So the employee that had the appointment with someone came up to me in a very condescending, patronizing and cocky Way and told me "that she had an appointment. And maybe you don't know this" and more....but she was basically "putting me in my place" so to say,for me out for saying that I was waiting and I think I'm next. I was taken back and ready to walk out.. But I waited, then somebody walked in with another appointment. So I did leave. Then I got home and called for an appointment. I was told that I'm to walk in and then they size me for my glasses. Well, I wanted an appointment, but maybe this is a sign for me not to purchase them. Because talking to them on the phone was even more difficult as I asked for Krystal, who is the first person that I saw and was very willing to help me when I walked in. They ended up transferring me. To a girl named Renee, who I think was the person that reamed me out sitting in the chair. As if I was a second class citizen.. I said, but don't I need an appointment for when the Care Credit person is in. "No, you could just give us the numbers and. We'll call you. Again so unprofessional, and I don't know where these employees came from, because it used to be such to go and get my glasses, but I will no longer do so! I will just go to euro optical where you're treated kindly. Maybe it was the day that I went in in the COO was there that everybody was kind and doing their job but people were sitting there talking on their phone and I'm just waiting to get sized and pay. I did nothing wrong and I was treated so poorly!

North Coast is great for yearly eye exams. Very up to date equipment. There are several locations…read more I've used the Amherst office. Also, I had an issue needing a small surgery and they made an excellent referral. And they respond quickly to emergency needs.

Called for appointment, provided my insurance, said they would call back and NEVER DID CALLread more

My first time seeing Dr. Frombach and she was wonderfull. Great exam and answered all my questions…read moreand then some. The staff was very friendly and helpful. The new location is amazing.

Fantastic eye care facility. State of the art equipment. Very nice office space parking / waiting…read moreroom / exam rooms all top notch. All staff members friendly and professional. Great selection of frames if needed. Very fair pricing for medical services.

Had a great experience with this company. Local, Family owned and operated business with Great…read moreCustomer Service, Trendy Frame options in the Retail area & modern technology. The Follow up for appointments and questions and compassion during these times is what we need! The convenience of 3 locations is also nice. Thank you for being a business with a strong moral standard in a comfortable setting.

Dr. Kovacs and the clinical staff are great. The front desk and office folks leave much to be…read moredesired. After getting my eyes examined, and ordering a 'sample' contact to try, they couldn't find the sample after notifying me it was in, then tried to give me 3 boxes of totally wrong ones. No one could understand or explain why the wrong item(s) had been ordered... had to wait until the correct one came in, and decided to place an order. My husband got a text the contacts (his and mine) were all in. When he went to pick them up, his were ready, but they had 'no idea' where mine were. We're they ordered? Did we get notified they were ready? People scrambled to look for them, found 2 of the 4 boxes, and Candice assured him "we will call you FIRST THING tomorrow and let you know where they are." They never did. But when he was leaving, the front desk person, Debbie, insisted he pay for ALL our contacts, even though we were short 2 boxes. When he realized he could not get through to the woman that we were getting 6 boxes, not 8 (evidently she can't divide $320 by 8), he paid for them all. Again, we did not hear back from them. I called the next afternoon, and they were not there (close on 3 on Fridays). I left a long, detailed message, and asked to be called on Monday, or I would contact my credit card company to dispute the additional $80 I was changed.An automatic text thanked me for calling; I replied with a request for a Monday call back. (crickets).... On Tuesday, I emailed the practice owner, Peter V. Mogyordy, to inform him about the service and communication, or lack thereof, I was getting from his staff. (crickets). (Crickets) on Wednesday. On Thursday, I went to the business. I was angry and asked where my contacts were. Everyone acted shocked I hadn't received my contacts. Candice acted like this was the first she had heard of my 'lost' contacts. They looked for them. They wanted to know which ones I hadn't received. They wanted to know if I needed any to get by. They balked when I said I wanted my money back for the contacts I hadn't received. Candice assured me she would get back to me by 5:00 that afternoon. She did. She said 'We have called the manufacturer and they have told us they are in route. I will have them ready for you first thing tomorrow morning.' (An emergency FedEx shipment?). I asked her to contact me when they came in. After 12 noon, with no contact, I texted Candice and asked if my contacts were in. She said they were. So much for the notification. My husband went to pick them up. When he told Debbie he was there for my contacts, she told him to 'have a seat' while she looked for them. She did find them this time, and he was on his way. The lack of customer service. The lack of simple communication. The disorganization. The absence of any real concern or personal responsibility by Madison's staff makes a great eye exam pale in relation to their service. Suggest if you do go there, do not buy anything from them.

Lakewood Vision Center has been my go to for eye exams and glasses for as long as I can remember…read more Dr. Ross is very meticulous when figuring out my prescription. Some frames aren't made to hold my trifocal and strong prescription lenses. Colleen is very good at explaining my options and helping to find the best frames to fit my face and lenses. She is very kind and thorough, ensuring that my glasses fit perfectly. I wouldn't pick frames without her. Lakewood Vision Center will always be my number one choice for all things eye related.

My wife has always worn glasses and have always trusted Dr Ross and her exams to keep up with a…read morechanging prescription. I on the other hand have never worn glasses but as i hit my mid 60s things are changing and Dr Ross always looks at my eyes health moving into retirement . Can't say enough about the customer service provided by Colleen always friendly and helpful and works with us to navigate the complicated insurance that is a headache for us to figure out . Thank you for everything. Frank F

I only stopped in to pick up contacts for my boyfriend so, I can't give a completely thorough…read morereview. He; however, raves about this place. He says that the doctor he's interacted with (Dr. Kaye) is extremely kind and helpful. He plans on going back for a LASIK consultation in the next six months and he's pumped about it. I'll update my review at that point. As far as my experience goes, this place is gorgeous and looks high class - the way you would picture an Optometrists / Ophthalmology office located in Westlake to look. When you enter the door to your right is the actual Optometry / Ophthalmologist 'doctor's office' type area and to the left is a gorgeous high end looking lens/frame shop. The walls are covered in jazzy, classy, and cute frames. You're guaranteed to find something that suits your tastes here. While most of the frames carried a high end brand name (Fendi, Versace, Coach) I overheard the technician inform a customer there were frames as low as $50 dollars available - which is great if you're a baller on a budget! All of the people I encountered here (the receptionist on the doctors' side and the technician in the frames area) were all smiles and willing to help. If I ever need contacts/glasses this will definitely be the location I choose!

I called to ask what time my appointment was and when I called they kept me on hold for 20 without…read morecoming back to ask if I want to atill hold. I hung up after 20 minutes and they said please hold without asking me anything and kept me on hold for another 15 minutes. I called back and they just kept putting me on hold every time I called. Very rude people answering the phones. I asked for an office manager and they just said she didn't have a vm and I could leave a message. Extremely rude!! I will not be going back and hopefully they will get the front desk some customer service classes!!

Dr. Hooper was thorough in his examination and helped me with a problem I've been struggling with…read more His recommendation was spot on and is really helped me out.

I visited in December 2020 for a general eye exam and I had an awesome experience here with Dr…read more Ryan Hooper, O.D. I picked up my new glasses in early January 2021. This business opened 2 years ago (in 2018) in Rocky River so they are still fairly new. The facility is very neat and clean. EYE EXAM -- The whole exam took about 15-20 minutes. You will go through the standard eye check then test your eye sight by reading letters off a board. I also added 2 additional services, a blood pressure test one other test (for a total of about $25 extra). I can't remember the name of the other test but I think it was a glucose test. My insurance covered the eye exam and new frames (new glasses). I paid extra because my insurance didn't cover everything 100%. I also added blue light to my glasses to reduce the effect of eye strain when starring at a computer. GLASSES -- There are so many options to choose from. Cindy, the front desk clerk, helped me choose which frames to get. I ended up with a colourful and patterned DRAPER JAMES frame. Draper James eyewear was started by actor Reese Witherspoon which is cool because I had no idea that she had a glasses line. I recommend Dr. Hopper if you are looking for a eye doctor in the west side of Cleveland. **** - 15/100 total reviews in 2021 - 434 total overall Yelp reviews - Reviewed on 19 January 2021

Dr. Borland is amazing. I have been going to see her for 6 years. She's great…read more I wouldn't trust anyone but her. My husband and daughter see her also. Her nurse practitioner is also great. I love using the MyChart messages services to get a hold of her if I have a question. She's always willing to help.

From the owner: Cleveland Clinic is one of the largest and most respected hospitals in the country. Our mission is…read moreto provide better care of the sick, investigation into their problems, and further education of those who serve. Learn more about our leadership, vision, values and model of healthcare. Every life deserves world class care. Call or visit our website for appointment information.

Dr. Rosenberg and his team are the best. Quick, thorough and…read moreprofessional. Select from their fantastic selection of frames and you will get the best fit possible.

From the owner: Eye Exams, Eye disease, Lasik Co Management…read more Eyewear for all purposes!