Went to Lens Crafters on 10/19/2013 for an eye exam with the eye doctor and then purchase glasses and sunglasses. First, the eye doctor (Dr. R) did an exam and said that I did not have a prescription in my left eye and the astigmatism apparently disappeared. I did not understand this, but accepted his conclusion, since he is the doctor. Brought the two scripts out to Lens Crafters and was greeted by a nice woman who assisted me with the whole process. Picked out a pair of glasses and sun glasses with no issue. With benefits, we dropped $723.00 out of pocket (not including the $130.00 we get from our benefits). Was promised the glasses in 2 hours, but it was more like 3 hours, but who cares. I was still getting them the same day. Wore them from the Store and could not adjust my vision to adjust with the sun glasses or the other pair. Went on Sunday and they did an adjustment. Again, could not really see when I left the store and returned on Monday for a "recheck" with Dr. R. His attitude with me was not right and he did not like being questioned. His recheck was holding a monocle over both eyes and telling me that was the script. Too cocky for his own good, he rewrote another script. I was helped by a terrific woman Marisa who was splendid. She had everything set up so I would have my glasses back on Tuesday since they were out of the lens I needed. The lab manager said that he would call me on Tuesday after they were done. Tuesday came and went as did Wednesday. On Thursday, I contacted Lens Crafters and was told that "oh, yes, they are ready". I picked them up on Friday and was told to use them for a couple of days until I got used to it. Still could not see clearly. Spoke to Marissa again on Friday and she contacted Target Optical in Watchung to get my scripts from last year. Told me to come in on Saturday and have a re-exam" with another doctor. Dr. A did an exam and then wrote another script. That makes 3 different scripts from 2 doctors. The manager Darwin suggested that I use the existing script but adjusted the glasses so they fit properly. Inside the store, my vision was mediocre at best, but was suggested to wear them all day and then call back so they can get my sunglasses completed. As soon as I stepped into sunlight, there was a GLARE so distracting that I could not see out of the half of my left eye. I returned to be told that I should give them another chance and let them now fill the new script that I was given. ENOUGH IS ENOUGH. I WANTED MY MONEY REFUNDED AND JUST GOING ELSEWHERE. I was given a credit of 723.00 but was told that for the $139.00 for the "eye-exam" would have to be handled on Monday. Spoke to another manage today and was told that I had to go to another doctor, get reevaluated (at my out of pocket cost), then mail the other scripts to our eye benefits to possibly get reimbursed. This was a huge pain in the *$$ and a major inconvenience. 5 visits to Lens Crafters was a waste of gasoline, my time and most importantly, my blood pressure. IF YOU EVER WANT OR NEED TO GET YOUR EYES CHECKED OR PURCHASE GLASSES..AVOID THE LENS CRAFTERS IN WATCHUNG NJ. NOW THAT IS MONEY WELL SPENT. read more