It was that time of year again.. time to get an eye and contacts exam and buy new everything. I…read morealways dread this because my prescription is so awful and changes every year, so I always need a new contact prescription and new glasses. On top of that, I hate wearing glasses because even after paying extra for the thinner lens, my lenses are so thick that I look ridiculous wearing them. This year was different. My insurance changed so I looked for a new eye care place near our home in Maplewood. I came across this location and chose it because they had Saturday hours and good deals through my insurance. My eye exam was quick and painless, and I came out with a new glasses and contacts prescription. I went to pick our glasses. Instead of searching through a ton of mediocre frames and waiting in line for what seems forever to get someone to assist you, I was helped quickly by someone that understands my style and need for a frame that goes well with my thick lenses. She walked me through all of my options and got me the cheapest set of the best glasses possible (anti reflective, thinner lenses, the whole 9 yards). After ordering them, I was led to the counter where I also ordered contacts and was given a rebate form to send in once I received them. A week later, my contacts arrived at my home and less than two weeks later, my glasses arrived. They are amazing! For literally years, probably 15 to give perspective, I've only worn glasses at night because I hate how I couldn't see as well with them and how bad they looked on me. Now I wear them whenever my eyes are tired or just for fun! It's so nice to be able to give my eyes a break, especially when I work overnights or long hours in the hospital. I highly recommend this place. They have a huge selection of awesome glasses, service is quick and painful, and the staff are all super nice and eager to help. So glad I came here!

I was here about 1-2 months ago and it was only the 2nd time i have ever had my eyes checked. I…read moreseen Dr Herde, she was amazing, very nice and professional. Sara her assistant was awesome at getting my exam started and ready for Dr. Herde to come in and take over. Sandy at the front desk also made getting paperwork done easy and efficient. Thank you to you all. I will defiantly be back yearly

I've been going to Eye Care Center- Maplewood for probably 10+ years and my parents even longer…read more Every Optometrist I've seen over the years has been great! Recently, I saw Karlee Seawell, O.D. She was on time, knowledgeable and personable. I would recommend anyone to see her! They send text reminders to remind you to schedule appointments and you can schedule directly through texting, which is convenient for scheduling Easy free parking, friendly staff, give great suggestions on glasses/products to help your concerns

We use to be a patients here. All the doctors and staffs are really nice. Our insurance changed and…read moreI didn't come here for awhile. Just cam back today 3/19/25 and ask to schedule the appointment with my new insurance. The from deck is very mean. Thank feel like she think I came to begging her. I wish I remember her name but she work with Emily the other front desk. To be honest o don't want to do business with them. I come here and we pay for why she treat me that way. She act like I am a beggar. Poor service and I will tell all my friends about that

The doctor is thorough and provides excellent care. Twice he's found inaccurate prescriptions from…read moreother optometrists. I've never had such excellent care in an optometrist.

Wonderful experience here the staff was fantastic everything went smoothly and quickly; I love my…read morenew glasses Just read one of the negative reviews I had an opposite experience and I'm on Medicare. I would highly recommend them

I sat on my glasses and didn't even know if they could be repaired. Called vision works and they…read moresaid bring them in and if we can get it fixed it would take 5-10 minutes, if not it would be about 2 weeks. When I got to the store I seen Cas A she was very kind and understanding and said she could probably fix them as long as the metal don't break when I bend it back in place. She got to work and within 10 minutes I walked out with repaired glasses that fit better than when I purchased them new. Watching Cas work was like watching a surgeon operate, she was swift and knew exactly what she needed to do.

I had my eye exam in early January and also had the Retinal imaging completed. At the time, I…read morerequested that the images would be sent to be by email for my records, which is what they did for me last year. The really nice staff said they could do that again, however, they needed the manager to send it to me. That was about 20 days ago, and I have called to follow-up 3 times since then and the staff said they would let the manager know to send it to me. I have not received the same and it appears that the manager is not following up on it.

Fantastic experience! While the name "St. Paul Eye Clinic" seems like it would be isolated to St…read more Paul only, it's important to know that locations exist all across the metro including but not limited towards: Woodbury, Eagan, Roseville. Text messages are sent prior to every appointment and if pre.paperwork can be completed, you will obtain it in advance which helps speed up the process when you arrive. A big shout out to Dr. Quick who I consulted with due to needing cataract surgery. She was extremely knowledgeable, comforting, gentle and kind. Dr. Quick helped me learn what my options were and made herself available to me even after our appointment showing complete professionalism. As eyes are a big deal, every patient wants to know that they are in good hands and Dr. Quick is one of those people.

Terrible clinic!! Do NOT go here! Dr Bachmeier is awful! Doesnt care about your eye needs just…read morewants to get in and out of the room. Even tho he asks you if any questions, he gets annoyed when you do ask as he just wants out of the room! Reception desk staff ignores patients waiting in line to be checked in. They are too busy chit chatting! And then are rude when they finally do acknowledge you. Billing practices VERY sketchy at this clinic! You go in for one thing but they charge for another or multiple things you didn't even have done. Had pre authorization done in advance to make sure exam covered and then tried to bill for a non preauthorized exam! Good try people! Busted! Called my ins company and they flagged the claim so it got paid probably! You deserve better eye care than this place could ever offer so please do NOT waste your time going here! You will be EXTREMELY disappointed so don't bother! They are NOT worth your time. I will definitely be going elsewhere in the future!

I have had my issues with service (with the technicians) in the past, but over the last couple of…read moreyears it has improved. (Don't get me started on the prices, though...you need a second mortgage to afford glasses these days!) My high rating is for Dr. Philippe. She is amazing! My husband came home one day singing her praises and I was skeptical because, well, it's a MALL. I kind of expected a revolving door of doctors, you know? Then I met her. She's so cool. She explains everything that she's doing and she really takes her time with her patients. She's been helping my husband keep glaucoma at bay for a couple of years now and for myself, I thought I was going blind over the last few months. Turns out, my eyes are just extremely dry. She prescribed some drops and suggested a good OTC brand and within days I was seeing SO much better. I had mentioned that my arthritic knees were really bothering me. When I went for my follow up appointment, the assistant had two chairs for me to choose from so I would be comfortable! I thought that was so nice! She's testing a number of things to make sure I can get the proper prescription and that I can treat my dry eyes here at home. I have happy eyeballs once again. :)

We only come here because of habit we have been coming for 10 years but will be looking for new eye…read morecare provider. This location is located in Maplewood mall and they do not have a restroom that customers (who are spending lots of money) can use? I schedule for myself and my spouse we are always early and yet my appointment for 5:45 I was not seen until 6:20?

I was hired and started my first day recently. Desiree,…read morehiring manager was so unprofessional and not trained to implement onboarding Steps for new staff. I observed hateful interactions with staff and very condescending. Scheduling did not work out for my situation, but thankful I'm not working in that horrible environment. I'm sorry for those of you enduring the constant abuse.

Busy location surrounded by many other shopping areas. Staff very friendly and honest opinion when…read moretrying on glasses. Helped with recommendations and ideas and answered all my questions. You can walk in or make an appointment. Might have to wait a little if you just walk in, but not long. Overall happy with the experience and recommend this location.

Horrible shameful service. I went in for an eye exam and there was confusion about what I came in…read moreto have done and what was actually done. Look, I understand we make mistakes. We're only human. I would have been fine paying whatever extra if they were respectful to me about it. What I am unsatisfied about was the behavior of the 2 women who were at the front desk. They basically acted like I came in with the sole intent to commit fraud. They were very curt, dismissive and downright disrespectful. They both had this 'I don't care, this is not my problem' type attitude. The first woman who took my info said nothing although she was the one who signed me in for my appointment and basically let the second woman take over. I ended up paying for something I didn't come in for AND had a generous serving of attitude. Nice. Don't waste your time coming here. It's like dealing with pubescent teenagers.

Very friendly and fast. I got a years worth of contacts witch were instock and went home with them…read morethat day. Also got 2 glasses for $69.99 and they said it could take up to a week but they were done in 3 days. Definitely would recommend this to everyone who wants fast and really great service then go to vision works.