Horrible shameful service. I went in for an eye exam and there was confusion about what I came in to have done and what was actually done. Look, I understand we make mistakes. We're only human. I would have been fine paying whatever extra if they were respectful to me about it.
What I am unsatisfied about was the behavior of the 2 women who were at the front desk. They basically acted like I came in with the sole intent to commit fraud. They were very curt, dismissive and downright disrespectful. They both had this 'I don't care, this is not my problem' type attitude. The first woman who took my info said nothing although she was the one who signed me in for my appointment and basically let the second woman take over.
I ended up paying for something I didn't come in for AND had a generous serving of attitude. Nice. Don't waste your time coming here. It's like dealing with pubescent teenagers. read more