Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so with that being said and without further delay please let's begin!. I honestly just stopped by to get a pair of my sunglasses lenses screw tightened up. I also inquired about any benefits left over from this year! This was a quick in and out visit!. I will return next year to use more insurance benefits!.

Made appointment in September. First available was December 30th. Got a confirmation for…read moreappointment on December 29. They cancelled my appointment late December 29th. They called my wife saying i was not answering my phone. No calls came to my phone, I checked the call history. Now the first available appointment is March. So much for using my insurance benefits before the end of the year. Got to love our new health care system. So much for taking care of the working class. Three months out for an appointment? Really? Maybe it's time to look for a new place to go. Six months from originally booking the appointment to them rescheduling a new one. Wow. Not a happy customer.

Target had the worst online shopping experience for eye ware. The store doesn't communicate with…read moretheir online department and they don't know what each other does. They are horrible with locating your insurance information. I ordered contacts after 3 attempts online they finally got it right, but never put in order. Then I needed them before I went on vacation and nope! They came the day I left by that time I was on my plane. Now I'm trying to get glasses and the same crap! DONT USE TARGET ONLINE EYE service CecileJackson

Dr. Huynh & Brittany were so nice and very helpful. The other sales lady a tad pushy. Pretty…read morelimited frame selection here. It's 40% off your second pair but I just couldn't find anything else I liked.

I have been coming to Ghent Eyecare for a few years now and have received great service and care…read moreeach time. I see Dr. Mandy Martin and she is very personable and professional. She takes her time with you and explains things thoroughly. The office is clean and the front desk staff are welcoming. The only difficulty is that sometimes finding parking can be difficult as it is street parking availability.

I love this place. They make you feel good right from the start. They know how to laugh here. Not…read moreall stuffy like most doctors offices. Only thing that makes it like those other doctors offices is the boy behind the front desk. He acts like it hurts to work. All the ladies are great though.

I show up to my appt just to be told that they canceled my appt because I didn't confirm. This is…read moreabsolutely unacceptable! It took a lot for me to show up due to having several medical conditions, so needless to say, I'm NOT happy. This policy is ridiculous! None of my other Dr's have this policy.

Exceptional Care When It Mattered Most…read more I recently experienced an eye emergency and, despite calling dozens of offices, I couldn't get an appointment anywhere. Dr. Lin and the team at Coastal Vision - Salem Crossing were the exception. They made time for me within a stunning 24 hours, and that alone speaks volumes. Dr. Lin provided outstanding care. She conducted a thorough exam, explained everything clearly, and communicated next steps in a calm, confident, and reassuring way. I never felt rushed, and I felt genuinely cared for. I am now their newest fan and cannot recommend Dr. Lin and Coastal Vision highly enough. For full transparency: I was not promised nor given anything in exchange for this review.

Gontarek Eye Care Optometrists LLC in Chesapeake, Va are the best!…read moreDr Lisa is warm, friendly and professional...One of the best eyecare exams I have ever had.. Everyone in the office were kind, caring and professional. Wish I had found Gontarek sooner! Abbie D Polak

Gontarek was my first optometrist visit in over four years because life happens. From the moment I…read morecalled to schedule the appointment the Gontarek team was kind and helpful. The office itself can be a pain to get into as it is on the corner of Battlefield and Kempsville, but once you are inside, the pride and care in their practice is obvious. The waiting area is open and bright, and the glasses looking/fitting are is bright, warm, and inviting. I showed up about 10 minutes early to my appointment and was called back on time. I opted to have the retinal imaging as opposed to the standard eye dilation, and was surprised at the cost as it was $5-$10 more expensive than my kids' optometrist. I will say, the doc was thorough and listened, and did not seem rushed to get me out of the office. I received a good discussion on the results of the exam, and then was given everything I needed to request a referral from my primary care for follow up appointments. Overall a wonderful experience, and I highly recommend them.

Overall, I was pretty pleased with my visit today to buy glasses…read more I came here with my prescription from my eye doctor. This is a premier VSP location so they have lots of selection with extra savings for frames and additions. After trying on almost every frame in the store, I found one that I like. I was underwhelm by the 2 ladies in the office. They were nice enough but I felt rushed during checkout

This Visionworks is located in the Lynnhaven Mall. The closest entrance to get here is a direct…read moreentrance, but you can also come in through the Barnes and Noble Book Store too. Since this is located at the mall, parking can be hit or miss depending on when you come here. It wasn't too bad on my visits here. My visits were on May 27, 2025 (to look for glasses and such) and June 5, 2025 (to pick up glasses). I had never been to a Visionworks until this first visit as my prior coverage was through EyeMed, so they were not in network. Now I am on a VSP plan, so they are on that plan. I had looked around at several places at reviews and such to make a decision of where I would go, and this is where it led me. When I came in on the first visit, it wasn't busy, though I came in at a time when kids are still in school and such. I was immediately greeted by Iris and went over to table with her. The first part was going through the prescription and what was covered under my VSP plan. She also told me that there was an offer for 50% off a second pair of glasses after using insurance benefits. After that was completed, she gave me time to look at frames for my new glasses. There were so many options to choose from. I did find some good ones that were not too much more in cost than what was covered under the VSP plan. After that, she reminded me about 50% off a second pair, so I looked for prescription sunglasses too. I found some really good ones too, and they still work great today. After getting everything ordered, she said it could take up to two weeks for them to come in, though it would end up coming in sooner. For both pairs of glasses, my total cost was less than $500. A little over a week later, I got a notification that both pairs of glasses were ready for pickup. I came in on June 5, 2025, to try the glasses on, make sure they were right, and ultimately bring them with me. Iris was here on this day too, so I was able to work with her again for this last step in the process. She made the process smooth and easy. She also adjusted them to make sure they fit properly. They also have a 100- day guarantee, so if you don't like the glasses for some reason, you can come in and replace them with another one in that timeframe. Overall, this was one of the best experiences I have had at any place I have gone to for glasses. Iris was great to work with through the entire process. She was very transparent throughout and no stone was left unturned. The selection of frames for both the glasses and sunglasses was abundant. If you are looking for a place to get glasses, and Visionworks is in network for your vision benefits, this place is definitely worth going to.

In November, I had my annual eye exam at a doctor's office (not here). After looking at different…read moreplaces, I ended up getting my first set of glasses here. It's that darn astigmatism that made me get glasses. I was not in a rush to get them same day, so that was no issue for me. I wanted to get them done before the benefits reset at the beginning of the year. On the first visit, I was just looking for glasses at that time. When they tried to access my benefits, it was still locked at that time, but that happens. Even with that, they did attempt to sell me glasses that same day without using the vision benefits. That wasn't going to happen. After a few days and a call to the insurer, everything got cleared up. Once that was all cleared up, I came back into the place to look at glasses again and finalize what I was looking for. The place was a but busier this evening. Gloria was the one that worked with me on getting everything set up. The only thing that made it last longer than usual was that she was the only one there and the phone kept ringing almost one after the other. Once everything was set up, she said that it would be about two weeks before they would be ready due to the year-end rush (as many were trying to use their benefits before they reset in January). Fast forward a few weeks later. I got a call just under the two week period that my glasses were ready. Later that afternoon, I headed over to get the glasses. Once I put the glasses on and was fitted, I was able to see a lot differently than I was without the glasses. It's amazing what you can see when you get to 20/10 vision. I had some questions about some of the total amounts in the end, since it seemed like something was off. They indicated that one of the additional options wasn't factored in when I got the explanation of benefits back from the insurance provider, even though every charge amount was listed on that statement. To this point, I'm still not sure if I was really overcharged or not. Overall, this is a good place to find glasses. There isn't anything that would cause me to place a rating higher than the three rating given. You'll want to go somewhere else if you're in a rush to get new or replacement glasses.

UPDATED AT THE END The issues with JC Penney Optical at…read moreLynnhaven Mall amount to more than simple dissatisfaction. The place, and Chad, the optician there (I don't know his full name unfortunately) are dangerous. I am not exaggerating. My daughter has strabismus and astigmatism, so it's important that her prescriptions are executed correctly, especially as fas as measuring the center of the lens and the positioning in the frame. We always watch out for that and have never - for 10+ years - had a problem. Somehow, Chad managed to do the measurements so grossly wrong, that my daughter's eyes would not allign properly, the lens pulling them inward, towards her nose. Her vision was blurry and she got headaches. If you understand strabismus, that can absolutely destroy her vision and cause long-term problems with her treatment. To be sure we know exactly what's happening, we went back to my daughter's ophthalmologist, to get her lenses checked. It took them less than a minute to see how awfully they were put together; center off by almost an inch! With that information, and the correct measurements marked on the glasses, we went back to JC Penney Optical at Lynnhaven Mall, honestly hoping someone else rather than Chad would be there. No such luck. While he agreed to redo the glasses free of charge (as per JC Penney policy which we had established by calling their customer service line earlier) he tried to argue that it was our doctor who was wrong! At this point, we were trying to be patient and polite, hoping that despite everything, we'd get the glasses properly redone. Too optimistic, as it turns out. After about a ten day wait, we received the redone glasses. They were not blurry and didn't cause headaches and eye misalignment, so we thought everything was OK. I noticed they seemed a little crooked, but that happens sometimes, so I asked my daughter to keep an eye and adjust as needed. A couple of weeks in, they looked completely off on one side, so I took her to a different optician near home to adjust the frame, which is usually an easy fix when done by a professional. Well, maybe so, if you don't have an all-fitted frame! The moment the optician heated up the frame to do the adjustment, one of the lenses popped out of the frame! She said that she'd never seen anything like this - the lens on the crooked side was larger than the frame - by 3 millimeters! It was pushed forcefully into the frame, being too big to fit otherwise, thus twisting it. That's why it was sitting unevenly on my kid's face - the lenses were different sizes and wrong for the frame. So, now we are going to call JC Penney Optical customer service again and try to handle things from there. I'll update this review with the results, but in the meantime I go back to my initial point - that place, and their optician, are dangerous for your eyes. They will cause you weeks of unresolved issues and back and forth, and ultimately you'll still have to find someone else to correct everything. Especially if it's childrens' glasses you need - please go somewhere else. UPDATE: We contacted customer service and they were wonderful - quickly organized a refund for the broken glasses and approached the issue with care and understanding.

Once again, nothing but great service twice this week for me and my safety glasses. They were fixed…read morequickly, and the staff were friendly and helpful as always. Need eye care? Check Them Out!