Fast & thorough exam, very good with kids & is centrally located. accepts Medicaid l highly…read morerecommend

I've absolutely DO NOT recommend MyEye Dr. Every single time we've been there they upcharge my…read morefamily for glasses to make more money. They didn't submit anything correctly to the insurance. Spending $600 on a pair of glasses after insurance is beyond ridiculous. Took me over a month to get it figured out. Which finally they ended up taking care of it. But it shouldn't have been an issue in the first place. My family and I won't ever go there again. I didn't care for Dr Corrigan either. She was very arrogant and dismissed my questions and concerns. Save yourself the trouble and don't go here!

My first optical experience was amazing!! The staff and doctor went above and beyond to make it an…read moreefficient and pleasant experience. Even when there were issues with my wacky insurance , they were fun and helpful. Highly recommend!!!

From the owner: We always put our patients eye care first at our Shopko Optical of Machesney Park location. Our…read moreexperienced optometrists provide primary care for all ages, including comprehensive eye exams, prescription eyeglasses and contact lens fittings and the detection and treatment of eye conditions and diseases.

This is the first time an optometrist actually explained to me the reasons the different tests and…read morewhat it meant. I had a number of concerns that he addressed during the appointment and once tested explained. I was very pleased with my appointment. The appointment was on time and took about 30-45 minutes as I expected. I have been going to an optometrist for half my life and this was by far the first time I felt like my time was considered (they weren't double booked) and thoroughly explained the tests, my results, and what it meant. Highly recommended

Had a great experience there. The optometrist was very thorough and knowledgeable! They had…read moreexceeded all my expectations and when above and beyond to make sure I was taken care of.

Had a lens fall out of my glasses and stopped in to have it reinstalled. The manager, who was…read moreprofessional and courteous, took care of the problem...reinstalled the lens, cleaned my glasses and gave me a cleaning cloth. All this took less than 10 minutes. Additionally, the repair, lens cleaning and the cleaning cloth was NO CHARGE! Great customer service! Thank you!!

I have been going here for years and have always had a great visit. The previous Doctor was…read moreprofessional and cared to meet his patients needs/concerns. Victoria and the other girls are very professional! My last appointment will be my last visit at the Machesany location. Dr. Siby Francis was RUDE and continued ignoring my concern. After repeating myself over & over again, he seemed to be unaware or didn't care that I was upset. After my frustration, I told him I was done and proceeded out the door. He didn't try to apologize nor stop me from being so upset/leaving to resolve the problem. My family and I will not go back as long as he's the Doctor!

Dr. Roberts was great. She was very thorough and gave me two different options for my contacts that…read moreI wasn't previously aware of. The staff was also very helpful and informative. I definitely recommend the Machesney Park location!

My first pair of glasses, was told by a friend I could have bought a pair of $10 cheaters....but…read morethe charged me over $700 and they had a black friday discount they wouldn't offer me, just because Im using insurance. Also was told i would get them within the week, looks like their weeks are 10+ days. No looking out for the customer, just looking to line profits.... Said one thing when buying, but something else happen. Talked with a manager, nothing changed. Someone from corporate need to look into this location. I will never used this location or LENS CRAFTERS AGAIN!

This place is so unorganized I had an 11:10 am appointment noticed I was running late so I called…read moreto inform the office ,which I was told was fine. However, when I got there I was told they were fully booked. Do not go there they are very unprofessional and only has one eye doctor in office. Avoid this place go somewhere else.

Doctor gave me an incorrect contact lense prescription and would not replace a box of contacts I…read morepurchased because of his error. You can bet I will never go there again.

3+ weeks to get glasses for my wife and she still doesn't have them. They blamed the insurance…read morecompany and then the lab. Never an apology or a follow up on status. I validated their claim that the lab was at fault multiple times in making the lens and then shipping to the wrong location BUT I repeat BUT... they failed to communicate this to us and even said they did not have our contact information which is impossible since they just verified both our phone numbers.

the optometrist knew exactly what he was doing. I told him that I have been getting really bad…read moreheadaches from watching TV, sitting in front of the computer, and reading. He was able to fit me with a pair of glasses that I am supposed to wear all the time, and as soon as I put them on, the headaches stopped. it's amazing how something so simple as putting on a pair of glasses can have that effect. I am considering going back for another pair.

I am primarily a kindergarten teacher, but in my spare time (spare time - hah!) I do video…read moreproduction for GlobalDance.tv. I visited this Verizon store with my friends/GDTV boss to upgrade the mifis we use for broadcasting and my boss's personal phone. My boss called Verizon before we left and confirmed that we were to receive the upgrades free. When we arrived at the store, the employees at first told us that we could not get the updates free. When pressed, they admitted that we could get them free online, but not in the store. We informed them we would just do it online and headed for the door and suddenly they were able to do the transaction in the store. Hmmm... The employee who helped us was somewhat knowledgeable about the phones and helped us process everything and the store was clean and the merchandise nicely displayed. No big WOW, but they got he job done.

went into store for a prepaid account ended up getting screwed over .I got put on post paid and…read morereceived a second to been free and it was not . I did not want second and would never use if i were to cancel service if i would kept second phone i would have to pay the cost of phone remaining .The sale person was out just for the money not to help anyone out. And asked to talk to manger or have them return call and they could not do that because they dont care either but the main office took care of problem . So if you go there and think you will get a deal you will not . STAY AWAY FROM THIS STORE