Great service .. Seriously friendly staff and patient Doctor. No pressure, no rush and an authentic…read moreworking typewriter they actually use for labels. Felt relaxed, and comfortable for a first time visit, they keep you laughing, true southern hospitality.!

Ed is one of the last of his kind - a multigenerational, old-time doctor- very casual - remembers…read morehis patients, and probably thier parents. He is a talker so sit back and listen to his tales. He is very good at what he does. The staff is super friendly. Rodney , the optician is easy to work with and knowledgeable. Don't come here expecting the equivalent of a chain type of treatment, it is a small town, and the local vibe is not everyone's 'cup of tea' and no need to come if you are easily offended or 'butt-hurt' by the straight talk and no nonsense attitude. I've had many years of excellent treatment and prefer this type of low key quick and easy style treatment.

Dr Shannon is the best, I'm not sure what these other reviews are about him being rude, he just has…read morea non nonsense attitude and makes some jokes. So if curse words give you heart palpitations this probably isn't the place for you, but he's far from rude, if anything he's funny and I enjoy his stories.

Absolutely disrespectful came in with my grandma because it was 100° outside and I didn't wanna…read moreleave her in the car. They didn't singularly asked me one time how I was and I was looking at a couple glasses and I was putting back ones I didn't need and everything and I was just in the process of trying to go through. I really like the selection. I'm not gonna lie. I was this close to getting one of the Kate Spade or one of the polo or one of the really expensive ones cause I was really excited to get a pair for work, but that girl with the long hair and the tan glasses whenever I asked her a simple question about the sizing in the glasses made me feel like I was absolutely stupid for needing. I think it was like a 32 or 42 size or something and they said they didn't have it and I was like oh that's OK. Can I get a custom-made and she looked at me like I was stupid And looked up and down like like are you serious? I'm taking my grandma around. I'm trying to do errands and stuff I came over here to do business with you guys because I've actually been going to this exact place since I was like maybe 15 and I'm 25 now so that's the reason why I came to this specific one, but I'm definitely not coming back. I don't know if they've changed Management or the scrub was new if it was her first day or whatever but as soon as I started to leave and I was like nope grandma we need to go then the manager came over and was like what can we do for you like it shouldn't have taken that long for somebody to be absolutely disrespectful like and give me such a bad experience and everything And I feel like she wouldn't have even came over and asked how I was doing if my grandma wasn't sitting there honestly, and I was gonna put all the glasses up, and I was trying to be as respectful as possible, and I was just gonna ask like a sweet questions stuff about the sizing because I was having a little bit of trouble because some of them were tighter than others and I was really really excited to get those Kate Spade ones with the polkadots. I was so mad But I just like I'm not gonna give my money to somebody. That's really disrespectful and she looked at me like she didn't want my service at all, so I don't know, but I'm definitely telling my family about this. Definitely not coming back to this pearl vision. So rude.

Made an appointmen, running late(10 min) called them and told them. I walked in and they refused to…read moresee me (after I drove an hour and half) because I needed to be seen. I woke up and could barley see. Instead of trying to accomodate me the staff was rude to me. I went across the street where they fit me in, purchased 4 pairs of glasses for $1k and thankful they didn't get my money. Underatand, I was running behind but nobody was in there and just the way I was treated. Not okay-

Thank you, Dr. Stephen Ellison, for your assistance even after hours to make sure I had my…read moreprescription on a Saturday! I couldn't ask for better!

I had to have laser surgery for narrow angle glaucoma.The the surgery went very smoothly and the…read morestaff was great I would definitely recommend this Dr's office to my friends and family!!

I waited over 1 hour before I finally asked the status of my appointment. I was told that 3…read morepatients where still ahead of me and it would be another hour. I was on time for my appointment and my time is valuable too. I left and will not use this practice.

i have been a patient of dr. black for many years, and it's the same as when i had my first visit!…read moreamazing doctor and staff here!!! lifetime patient!

Set up a same-day appointment, and completed the entire process in 40 minutes. Staff was excellent…read moreand very friendly. Added bonus: knocked out an impromptu Costco run.

Nobody calls me back. I got worse after seeing your Dr. Terrible place. I have called and murse…read moretold me id be called back on fri. 2 calls today. I called another Dr. I received eye antibioyic drops that nade me worse. I have corneal tears from drywall. I had no infection and given these drops fir god knows why. The dr diagnosed corneal tears.

The staff is extremely unprofessional. You are not greeted as you come through the door. The team…read moreat the front desk are all in a huddle discussing their personal lives and they can see you when you walk through the door. If you are late for an appointment you can't reach a person and they don't care. They will purposely reschedule you 4 months out as punishment.