Dr Garrett was my optometrist since 1987. He was always patient with me when I was a kid. The last…read moretime I saw him he was still great. He gave me good advice regarding my family's optic history, what to do if X, Y, or Z happened, and did his usual exam with precision. If I lived closer I'd still be seeing him for my ocular health.

Really really like Dr. Brock, his clinic and staff. Felt comfortable and at home right away. They…read moretake their time with you and you are not whipped in and out. I found my new eye doctor. Waiting on my new glasses now.

Dr Shannon is awesome, he is knowledgeable, honest, funny and easy on the eyes. He goes above and…read morebeyond what most eye docs do.

Ed is one of the last of his kind - a multigenerational, old-time doctor- very casual - remembers…read morehis patients, and probably thier parents. He is a talker so sit back and listen to his tales. He is very good at what he does. The staff is super friendly. Rodney , the optician is easy to work with and knowledgeable. Don't come here expecting the equivalent of a chain type of treatment, it is a small town, and the local vibe is not everyone's 'cup of tea' and no need to come if you are easily offended or 'butt-hurt' by the straight talk and no nonsense attitude. I've had many years of excellent treatment and prefer this type of low key quick and easy style treatment.

Doctor Crowder and the staff at the Beverly Rd location were very professional and knowledgeable…read more The offices are clean and up to date. Equipment is excellent. Only complaint is wait times. Appointments should be honored, and not always late. I am sure they know how to schedule based on experience.

I am extremely frustrated with my experience picking up glasses from North Georgia Eye,…read morespecifically with the contracted group they use to fulfill and distribute glasses orders. I received a text telling me that my glasses were ready and could be picked up between 9:00-11:00 a.m. or 2:00-4:00 p.m. Based on that information, I rearranged my workday on short notice, used my PTO, left work early, and drove to the Dacula office specifically to pick them up. I arrived during the pickup hours I was given, walked into an office that was practically empty, and waited about five minutes before a receptionist finally came out. When I explained that I was there to pick up my glasses, I was told that the glasses staff had left at noon because they leave at noon on Thursdays and Fridays. I showed/explained that the text I received specifically said I could pick them up between 2:00 and 4:00. The response was essentially a shrug and an explanation that they're there until 4:00 on Wednesdays. How is that my problem? Your company sent me the pickup instructions. I followed them. I took time away from my job and drove to your office based on the information you provided, only to discover that the information was wrong and no one was there to provide the service I was told would be available. What makes this even more frustrating is how incredibly limited these pickup hours already are. Most people work during the day. If you're going to require customers to arrange their schedules around narrow pickup windows, the absolute minimum expectation should be that the hours you send them are accurate. If I ran a business this way, offering extremely limited availability, sending clients incorrect information, causing them to unnecessarily use PTO and make a wasted trip, and then responding with a shrug when they arrived, I wouldn't expect to keep those clients for very long. Mistakes happen. What bothers me most is the complete lack of concern for the inconvenience their mistake caused. My time matters too.

My mom was a patient with legacy on spout springs.all I can say everybody in that place is…read moreprofessional.nice.positive energy.all the girls in the front desk are amazing and helpful.just amazing woman.i don't know the pretty blonde she has the lil nose ring she is just amazing so sweet and nice and professional.great experience.the Dr dont know his name but he is just superb.so I recommend legacy all day everyday.

I've been a patient since 2006, Dr. Michael Shannon was still in the Buford location, my 3…read morechildren, my husband and myself are patients. Dr. Shannon left a Legacy of great care for the patient, kindness, friendliness. We always feel welcome and trust their professionalism and knowledge.

Its ok for the physician to be 38 mins behind. But your appointment will be canceled if you are 5…read moremins behind. Be mindful. Staff indifferent and not friendly at all. Eye exam rushed. So maybe not to be recommended at all....

I went by to have my glasses adjusted and order contacts. I was told that the contact prescription…read morewasn't completed and I would have to have another eye exam. I wasn't offered any two pair deals, as a matter of fact I didn't get a glass case. I have tried to order glasses on line and all of the info to do that wasn't given to me initially, had to go back twice for that. The employees were all nice but the whole experience felt something like bait and switch.

Absolutely disrespectful came in with my grandma because it was 100° outside and I didn't wanna…read moreleave her in the car. They didn't singularly asked me one time how I was and I was looking at a couple glasses and I was putting back ones I didn't need and everything and I was just in the process of trying to go through. I really like the selection. I'm not gonna lie. I was this close to getting one of the Kate Spade or one of the polo or one of the really expensive ones cause I was really excited to get a pair for work, but that girl with the long hair and the tan glasses whenever I asked her a simple question about the sizing in the glasses made me feel like I was absolutely stupid for needing. I think it was like a 32 or 42 size or something and they said they didn't have it and I was like oh that's OK. Can I get a custom-made and she looked at me like I was stupid And looked up and down like like are you serious? I'm taking my grandma around. I'm trying to do errands and stuff I came over here to do business with you guys because I've actually been going to this exact place since I was like maybe 15 and I'm 25 now so that's the reason why I came to this specific one, but I'm definitely not coming back. I don't know if they've changed Management or the scrub was new if it was her first day or whatever but as soon as I started to leave and I was like nope grandma we need to go then the manager came over and was like what can we do for you like it shouldn't have taken that long for somebody to be absolutely disrespectful like and give me such a bad experience and everything And I feel like she wouldn't have even came over and asked how I was doing if my grandma wasn't sitting there honestly, and I was gonna put all the glasses up, and I was trying to be as respectful as possible, and I was just gonna ask like a sweet questions stuff about the sizing because I was having a little bit of trouble because some of them were tighter than others and I was really really excited to get those Kate Spade ones with the polkadots. I was so mad But I just like I'm not gonna give my money to somebody. That's really disrespectful and she looked at me like she didn't want my service at all, so I don't know, but I'm definitely telling my family about this. Definitely not coming back to this pearl vision. So rude.

Made an appointmen, running late(10 min) called them and told them. I walked in and they refused to…read moresee me (after I drove an hour and half) because I needed to be seen. I woke up and could barley see. Instead of trying to accomodate me the staff was rude to me. I went across the street where they fit me in, purchased 4 pairs of glasses for $1k and thankful they didn't get my money. Underatand, I was running behind but nobody was in there and just the way I was treated. Not okay-

The doctor was super helpful and explained things very well. He was concerned with how I felt about…read morethings and I felt listened to.

Vision Works is where I have gotten my glasses for years. My health insurance covers free glasses…read morethere but I would use them no matter, good selection of frames, quick turn around service when I bring in my prescription and friendly, helpful associates.

Dr. Bottini and staff are very helpful and knowledgeable. They were extremely patient with my 94…read moreyear old mother when she had a meltdown during her appointment. The exam is very thorough, with some waiting between tests and the doc visit, and Mom got frustrated waiting and acted out. The team was very patient and kind. The wait is worth it though as the care is top notch.

Drs Botini and Lee were great. Their accounts receivables is SUB STANDARD. If you have a procedure…read morebe comfortable with that but pay attention to there billing & lack of communication regarding payments. I must say the 2 hour day in there is a bit much. I get it but don't care for assembly line medicine.