Dr Garrett was my optometrist since 1987. He was always patient with me when I was a kid. The last…read moretime I saw him he was still great. He gave me good advice regarding my family's optic history, what to do if X, Y, or Z happened, and did his usual exam with precision. If I lived closer I'd still be seeing him for my ocular health.

Really really like Dr. Brock, his clinic and staff. Felt comfortable and at home right away. They…read moretake their time with you and you are not whipped in and out. I found my new eye doctor. Waiting on my new glasses now.

Ed is one of the last of his kind - a multigenerational, old-time doctor- very casual - remembers…read morehis patients, and probably thier parents. He is a talker so sit back and listen to his tales. He is very good at what he does. The staff is super friendly. Rodney , the optician is easy to work with and knowledgeable. Don't come here expecting the equivalent of a chain type of treatment, it is a small town, and the local vibe is not everyone's 'cup of tea' and no need to come if you are easily offended or 'butt-hurt' by the straight talk and no nonsense attitude. I've had many years of excellent treatment and prefer this type of low key quick and easy style treatment.

Dr Shannon is the best, I'm not sure what these other reviews are about him being rude, he just has…read morea non nonsense attitude and makes some jokes. So if curse words give you heart palpitations this probably isn't the place for you, but he's far from rude, if anything he's funny and I enjoy his stories.

This was my First time using this business for an updated eye exam for eye glasses and contacts. I…read morealso had a minor corneal infection. After the eye exam I was prescribed drops, but not given an RX for glasses or contacts. They told me come back in 3 days for a recheck and I did. I was there for over an hour that resulted in being told to increase drops from 4 to 6x daily. A total waste of time and MONEY! Still NO RX GIVEN FOR GLASSES OR CONTACTS! I was told to COME BACK AGAIN FOR ANOTHER RE-CHECK $200 eye exam $130 recheck appt $130 for ANOTHER scheduled Recheck $360 later for MAYBE getting RX I went there for to begin with! They are running a racquet and they know it!!!!

Got seen the 1st time after 20 minutes then had to wait another 1 1/2 hours to see the Doctor. My…read moreappointment was scheduled for 3pm and I didn't leave until 5pm. Horrible wait times and hope you don't have anything else planned for the day

My mom was a patient with legacy on spout springs.all I can say everybody in that place is…read moreprofessional.nice.positive energy.all the girls in the front desk are amazing and helpful.just amazing woman.i don't know the pretty blonde she has the lil nose ring she is just amazing so sweet and nice and professional.great experience.the Dr dont know his name but he is just superb.so I recommend legacy all day everyday.

I've been a patient since 2006, Dr. Michael Shannon was still in the Buford location, my 3…read morechildren, my husband and myself are patients. Dr. Shannon left a Legacy of great care for the patient, kindness, friendliness. We always feel welcome and trust their professionalism and knowledge.

Its ok for the physician to be 38 mins behind. But your appointment will be canceled if you are 5…read moremins behind. Be mindful. Staff indifferent and not friendly at all. Eye exam rushed. So maybe not to be recommended at all....

I have gone there three times. First time was for an eye exam. I had an appointment but still had…read moreto wait for almost an hour to be seen. Second time I was there to purchase contacts and was there for about 2 hours. Today I am back to use my insurance to purchase contacts and I have been here for an hour and still waiting for the young lady to figure out how to put my information in the computer. She was trying to charge me a copay just to purchase contacts. Smh. This will definitely be my last visit to this location.

Absolutely disrespectful came in with my grandma because it was 100° outside and I didn't wanna…read moreleave her in the car. They didn't singularly asked me one time how I was and I was looking at a couple glasses and I was putting back ones I didn't need and everything and I was just in the process of trying to go through. I really like the selection. I'm not gonna lie. I was this close to getting one of the Kate Spade or one of the polo or one of the really expensive ones cause I was really excited to get a pair for work, but that girl with the long hair and the tan glasses whenever I asked her a simple question about the sizing in the glasses made me feel like I was absolutely stupid for needing. I think it was like a 32 or 42 size or something and they said they didn't have it and I was like oh that's OK. Can I get a custom-made and she looked at me like I was stupid And looked up and down like like are you serious? I'm taking my grandma around. I'm trying to do errands and stuff I came over here to do business with you guys because I've actually been going to this exact place since I was like maybe 15 and I'm 25 now so that's the reason why I came to this specific one, but I'm definitely not coming back. I don't know if they've changed Management or the scrub was new if it was her first day or whatever but as soon as I started to leave and I was like nope grandma we need to go then the manager came over and was like what can we do for you like it shouldn't have taken that long for somebody to be absolutely disrespectful like and give me such a bad experience and everything And I feel like she wouldn't have even came over and asked how I was doing if my grandma wasn't sitting there honestly, and I was gonna put all the glasses up, and I was trying to be as respectful as possible, and I was just gonna ask like a sweet questions stuff about the sizing because I was having a little bit of trouble because some of them were tighter than others and I was really really excited to get those Kate Spade ones with the polkadots. I was so mad But I just like I'm not gonna give my money to somebody. That's really disrespectful and she looked at me like she didn't want my service at all, so I don't know, but I'm definitely telling my family about this. Definitely not coming back to this pearl vision. So rude.

Made an appointmen, running late(10 min) called them and told them. I walked in and they refused to…read moresee me (after I drove an hour and half) because I needed to be seen. I woke up and could barley see. Instead of trying to accomodate me the staff was rude to me. I went across the street where they fit me in, purchased 4 pairs of glasses for $1k and thankful they didn't get my money. Underatand, I was running behind but nobody was in there and just the way I was treated. Not okay-

Vision Works is where I have gotten my glasses for years. My health insurance covers free glasses…read morethere but I would use them no matter, good selection of frames, quick turn around service when I bring in my prescription and friendly, helpful associates.

Customer service STINKS, John is absolutely RUDE and certainly DOES NOT NEED A JOB handling…read morecustomers !!! After having an eye exam and using one of the machines I GOT AN EYE INFECTION the next day !!! I noticed they don't wipe anything down after use I called and was told my order was ready to pick up in store and this joker argued with they DO NOT NEED A LOCATION HERE BETTER YET YOU NEED TO REHIRE THE MAJORITY IF YOUR STAFF !!!

Dr. Bottini and staff are very helpful and knowledgeable. They were extremely patient with my 94…read moreyear old mother when she had a meltdown during her appointment. The exam is very thorough, with some waiting between tests and the doc visit, and Mom got frustrated waiting and acted out. The team was very patient and kind. The wait is worth it though as the care is top notch.

Drs Botini and Lee were great. Their accounts receivables is SUB STANDARD. If you have a procedure…read morebe comfortable with that but pay attention to there billing & lack of communication regarding payments. I must say the 2 hour day in there is a bit much. I get it but don't care for assembly line medicine.