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Key Optique

5.0 (2 reviews)
Closed • 9:00 am - 1:00 pm

Services - Key Optique

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

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Pearle Vision

Pearle Vision

(15 reviews)

$$$

Absolutely disrespectful came in with my grandma because it was 100° outside and I didn't wanna…read moreleave her in the car. They didn't singularly asked me one time how I was and I was looking at a couple glasses and I was putting back ones I didn't need and everything and I was just in the process of trying to go through. I really like the selection. I'm not gonna lie. I was this close to getting one of the Kate Spade or one of the polo or one of the really expensive ones cause I was really excited to get a pair for work, but that girl with the long hair and the tan glasses whenever I asked her a simple question about the sizing in the glasses made me feel like I was absolutely stupid for needing. I think it was like a 32 or 42 size or something and they said they didn't have it and I was like oh that's OK. Can I get a custom-made and she looked at me like I was stupid And looked up and down like like are you serious? I'm taking my grandma around. I'm trying to do errands and stuff I came over here to do business with you guys because I've actually been going to this exact place since I was like maybe 15 and I'm 25 now so that's the reason why I came to this specific one, but I'm definitely not coming back. I don't know if they've changed Management or the scrub was new if it was her first day or whatever but as soon as I started to leave and I was like nope grandma we need to go then the manager came over and was like what can we do for you like it shouldn't have taken that long for somebody to be absolutely disrespectful like and give me such a bad experience and everything And I feel like she wouldn't have even came over and asked how I was doing if my grandma wasn't sitting there honestly, and I was gonna put all the glasses up, and I was trying to be as respectful as possible, and I was just gonna ask like a sweet questions stuff about the sizing because I was having a little bit of trouble because some of them were tighter than others and I was really really excited to get those Kate Spade ones with the polkadots. I was so mad But I just like I'm not gonna give my money to somebody. That's really disrespectful and she looked at me like she didn't want my service at all, so I don't know, but I'm definitely telling my family about this. Definitely not coming back to this pearl vision. So rude.

Made an appointmen, running late(10 min) called them and told them. I walked in and they refused to…read moresee me (after I drove an hour and half) because I needed to be seen. I woke up and could barley see. Instead of trying to accomodate me the staff was rude to me. I went across the street where they fit me in, purchased 4 pairs of glasses for $1k and thankful they didn't get my money. Underatand, I was running behind but nobody was in there and just the way I was treated. Not okay-

Key Optique - optometrists - Updated May 2026

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