I'm not Mitch from San Francisco. I'm Mitch from Margate where the store is located. When I called,…read moreI was greeted by a friendly voice. When I arrived, I was greeted by a friendly person. I quickly found a frame I liked (lots of specials) and Joanne took my script. Wam Bam. I was in and out. I will wait days--not weeks for my new specs. Awesome place! Great value!

Thank you so much for helping to see today. I came from out of town sat on my glasses and they…read morebroke. They fixed my glasses within minutes and I'm off and on my way.

Noah was super kind and helped me out with a problem I had with my lenses . I was in and out in…read moreless than 15 minutes. Happy to find a place nearby will come again!

Buyer beware. I wish I had looked at some of these reviews before I bought my two prescription…read moredesigner glasses that are useless. I've been trying to work with the store to replace them. The lens quality of one of them is so bad that it is blurry, and you can't see through the lens. The other glasses were uncomfortable to wear as well. When I went to my ophthalmologist, finally, it was determined that BOTH pair of glasses had the wrong prescription! I had been trying to work with the store from the beginning and they kept just cleaning the lens and adjusting the fit and then the 30 day return period expired and they said that there was nothing they could do! The only reason it expired is because I kept trying to work with them. Absolutely no one would ever return my calls, I would call customercare make a complaint and they would assure me that managers would call me back to no avail. No one ever called me or addressed this situation. Even when I went in in person and showed them a note from my ophthalmologist saying that the prescription in both classes was wrong. No one has contacted me! I have had to write corporate the CEO and General counsel to see if I can get any resolution. This was close to $600 worth of glasses with me having a $300 out-of-pocket. At first, I was simply asking for them to remake the glasses; now I am just asking for my share of my money back so I could go somewhere reputable and get glasses that actually have my correct prescription and that I can see out of! I have not been able to use these glasses. They are totally useless. One you cannot see through because of the blurry haze due to the inferior lens quality (and wrong prescription) from the in-house lenses that were from Lenscrafters and the other is simply giving me a headache because it is not the right prescription. I seem to have to squint even with those glasses on. Dollar store glasses are definitely better! Do not shop here! (Noah is very nice but the quality of their product is horrible and Lenscrafters does not standby their products and has no customer service) Maria the manager at the store kept promising me that the regional manager Amanda would call and neither of them ever called me -EVER- despite numerous efforts! Horrible, horrible quality products; horrible, horrible customer service. Find another place! Only gave one star because Noah is so nice... unfortunately he has no control over his bosses or his company. I'd give zero stars if I could.

I really like my current optimist, but the eyeglass store he's associated with is just too pricy…read more I went to ValueSpecs, and told Marie (she' super) about my budget. She steered me to frames that were much more reasonable in price and saved me over $200 from the other store. The lenses are perfect and were ready in less than a week. I am wearing now, as I write this review. ValueSpecs now has a new long-term customer.

Great place to shop for eyeglasses or new lenses. Very knowledgeable and professional staff that…read morereally spends time with you to make sure everything is perfect. It's nice to find a store that goes above and beyond....

Dr. Bussa's staff are well trained and professional. They were highly recommended by my daughter…read moreand they didn't disappoint. I needed a quick repair of my driving glasses and had a quick consultation for a new prescription. No pressure just a thorough examination of my eye conditions. Thanks to all staff behind the scene, the one who repaired my glasses, a very pleasant front staff and Dashane. Great office decor and plenty of glasses selections!! This will be all my traveling friends go to place!!

Everything from the phone call to schedule my appointment... They're complete understanding when I…read morehad to be a few minutes late The amazing attitude and clean office Every employee from the door to the examination chair was cheerful, helpful, and friendly. The doctor was great understanding and had patience. I never want to go anywhere else ever again.

As a first time customer at this For Eyes location, I can assure you that I was very impressed and…read morevery satisfied with the great customer experience I received from the wonderful salesperson Mrs Fonda, upon my arrival she greeted me by the door with a beautiful smile and a friendly personality, she's very knowledgeable and polite, she went above and beyond to make sure that I was completely satisfied, I highly recommend to go see Mrs Fonda....shes the best!

I truly cannot say enough good things about this office. After doing some research and suspecting I…read moremight have an eye ulcer, I called and was scheduled with extreme urgency and care. Dr. Richard A Berman confirmed the ulcer right away and immediately put a treatment plan in place. Because of how quickly and thoroughly they handled everything, I was able to get all of my medications and everything I needed before leaving town the next day which gave me so much peace of mind. I've been coming here for years, and there's a reason why. Every single person in the office is kind, professional, and genuinely helpful. You never feel rushed, and you always feel cared for. An amazing doctor and an amazing team. I'm so grateful for them! Highly recommend.

The best Optical I got Glasses at, so professional and courteous…read more From the Doctors to the Staff Will definitely come back here for my Silhouettes

Great staff with lots of smiles. Dr Nadel is easily the best optometrist I've known. Her attitude…read moreis infectious! How many doctors could you say that about? Thank you for another great visit.

Macys Lens Crafters inside the mall is awesome!! The sales person last night was so helpful, as…read morewell as, the one this morning!! Very happy and will be back!

went in this morning to have glasses repaired which I had purchased a few months earlier. The young…read morelady there took my information to realize I had purchased these there. she took the glasses along with the arm turned it twice around and blantly told me these cannot be repaired and since yo did not purchase insurance on them there is nothing that can be done. if you have vision insurance you can go ahead and purchase another. I just left, dice the glasses was missing a screw. I guess she had to get back to her phone call. later that day went down to Broward mall same company, the young man was so gracious and said he would try to fix them for me. Guess what he did, he replaced the screw. LensCrafters you need to have your staff realize it's the public that keeps you open and there is a lot of competitors around. staff needs to be trained.

OMG! Worst retail experience I have ever experienced. Within 2 minutes of meeting with the…read moremanager he starts screaming at me! My big mistake is I left my Rx in the car! lol I'm staying away from this idiot

when I first went to the location, I met with Bill. He seemed like a great guy gave me a story…read moreabout how it's a family business and how they offer a great customer service. Unfortunately the doctor wasn't in so I couldn't get checked that day. on two occasions and I will be honest, I experienced everything but great customer service. I have to honestly say I'm going to look elsewhere because from what he said to me and from the experience I had it's two complete opposites. Be careful.