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    Eyes On Atlantic

    4.3 (18 reviews)
    Open 10:00 am - 6:30 pm

    Services - Eyes On Atlantic

    Eyewear fitting

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    11 months ago

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    2 years ago

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    7 years ago

    Awesome customer service, Joanne was very helpful and the doctor answered all my questions! I really recommend this place !

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    8 years ago

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    6 years ago

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    10 years ago

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    5 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    11 years ago

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    11 years ago

    Simple the best service in South Florida get outta the big box stores and see Joanne great prices and simply great service

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    9 years ago

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    Ask the Community - Eyes On Atlantic

    Review Highlights - Eyes On Atlantic

    Joanne was amazingly patient to look at my glasses and listen to my rants about what I do and don't like.

    Mentioned in 7 reviews

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    South Florida Vision

    South Florida Vision

    1.7(32 reviews)
    2.7 mi

    alexa banegas !!! Gracias por su atencion , sé que no es su…read moreculpa que otro centro hallan cerrado y no le avisan a los a paciente , fue un inconveniente, pero usted lo pudo resolver , fueron muy atentos conmigo y cualquier error anterior fue un mal entendido gracias y espero poder segu contando conmigo su oficina , gracias Laura felipe

    Our experience at South Florida Vision in Delray Beach was unfortunately very disappointing. I came…read morein with my two daughters, and despite arriving on time for our appointment, we waited nearly 2 hours before being seen. The office feels extremely high-volume, and instead of receiving personalized attention, patients seem to be processed as quickly as possible. Once we were finally seen, the appointment itself felt rushed because the doctor appeared to be running far behind schedule. Communication between the doctor, optical staff, and reception also seemed very disorganized, which created confusion throughout the visit. I was especially frustrated by the lack of clear communication from the front desk regarding insurance coverage and protection plans for glasses. On two separate occasions, staff failed to mention available protection options for the frames. Later, when the frames broke, I was forced to pay out of pocket because no protection plan had been added or properly explained to us at the time of purchase. What made the situation even more frustrating was that the staff made me feel as though it was somehow my mistake for not having protection coverage, even though I was never offered or informed about it in the first place. Instead of taking accountability for the lack of communication, the responsibility was shifted onto me as the customer. Customer service, organization, and communication need significant improvement. Families coming in for care should not feel rushed, overlooked, blamed for unclear policies, or left confused about important insurance and eyewear coverage details.

    Photos
    South Florida Vision - Tuve que llamar 36 veces seguidas para que me atendieran

    Tuve que llamar 36 veces seguidas para que me atendieran

    South Florida Vision
    South Florida Vision - One of the patient rooms

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    One of the patient rooms

    Eyes On Atlantic - opticians - Updated May 2026

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